Topic: Swedish ASIC miner company kncminer.com - page 198. (Read 3049514 times)

I would start by connecting just one board.  If it's not recognized, move it to a different controller port and try again.  Try all the ports.  If no results, try again with a different board and cable.

Also make sure the cable is connected the right way around on both ends, and that you didn't miss a row of pins when connecting it.

 Bonus Neptunes ...    When? 

Hey I have a problem with my knc titan and seems knc won't help me to resolve it fast I have to look anywhere else for solution

I setup my titan as their setup guide shown but the controller wont recognized the asics . In the advance menu doesn't show any of the asics.
I went over and over again on their troubleshooting guide still nothing.

Anyone can help me to solve that issue I'll really appreciate it


Thank you

"We're currently ramping up deliveries of these brand-new scrypt miners and expect to deliver the remainder of batch 1 of the most efficient hardware miner on the market over the next three weeks to our customers."

 

They have a ToS witch say: "Give us your money and go f**k you self!", but soon all will changing...

Still waiting for an answer.

Now I've mixed the cubes from the working Titan with the not working Titan. I've found out only one cube has the spi xfer ioctl error and the other 3 cubes of the former not working Titan are now working at 2/3 but only if I mix theses cubes with cubes from the fully working Titan.

I've also switched from two 1300 Enermax PSUs for each Titan to only one 1300 Enermax PSU and I got 3 cubes back working at 2/3. Maybe the Titans have a bigger problem with two PSUs than expected?

BTW Firmware 1.05 is total crap! Rejects between 70-100% ... these KnC amateurs

Have you tried KNC support ?

They changed their tune because they couldnt back out of it as they offered a 12 month warranty at time of taking pre-orders.

This is an excerpt from their terms and conditions at the time:

6. Limited Warranty
6.1 KnCMiner warrants that the Products, will perform according to the at all times published specification for a period of twelve (12) months from delivery from KnCMiner
provided that the Products have been used in accordance with the at all times published instructions and requirements issued by KnCMiner, including but not limited to
prescribed operating environment for the Products. Products are for indoor use only. Liability for defects shall not cover defects due to circumstances arising after the risk
for the Products has passed to the Purchaser such as, however not limited to, defects due to normal wear and tear or deterioration. KnCMiner warrants that the Products
are delivered free of pledges or any other encumbrance not known by the Purchaser. Any warranty obligations for KnCMiner requires a written complaint by the Purchaser
within reasonable time, no later than ten (10) days from when the Purchaser became aware, or should have been aware, of the relevant defect or fault. KnCMiner is not
liable for any defect or fault caused by the Purchaser or a third party or that is caused by, including but not limited to, improper use, handling or excessive use of the
Products. Further, KnCMiner is not responsible for defects caused as a result of the Purchaser or a third party has failed to comply with the instructions given by KnCMiner.
The content of this limited warranty shall replace all other written or non-written, explicit or implied warranties

Apparently not....
..I got a message from Charlotte C. Lynn as follows: "Yes, we are interested in hearing from business customers as well. We are also interested to talking to international customers."
I am from UK and purchased as a business.
I have talked to a number of lawyers and have had some interesting points raised - one of which is that if it can be shown that their terms and conditions were not displayed or linked obviously from their product page but were hidden - the transaction is not governed by Swedish law but by the law of the country of the purchaser.

One of the things that seems really important is as much evidence as possible by way of screenshots or ideally site rips showing how the website looked at time of pre-order.
If anyone has anything it would be really useful?

I was also given the following link by a UK solicitor http://www.legal500.com/c/sweden/intellectual-property-and-media

I have also been advised that all non business customers are entitled to the statutory 14 day cooling off period (despite what knc say in their t's & c's about everyone being a business customer) and can claim a refund without any reason.
Additionally business customers have a good case too - not only for refunds but also for damages.

I will update as I get more information re - legal position.

The primary purpose of kncnews.org is to collect and disseminate information of interest to current and future Titan owners. Links to groups trying to organize legal action, information about the costs, grounds and appropriate strategies of/for legal actions, and anecdotal reports about successes or failures in this area are welcome. However, because this is a publicly available resource, I agree with you that the kncnews.org forum might not be the best place to try to conduct private conversations on strategy etc because any one is free to join and no attempt to qualify members is made by the admin or anyone else.

Even if you secure group communication you still have issues of identity and intent to deal with. On the other hand, perhaps a public conversation by people seeking redress is the best option because of the message it would send to KNC.

I don't have a good solution to the problem but I'm guessing that group action is likely to be more effective and less expensive than each of us acting on our own.

I'm getting a spi xfer ioctl error and all cubes crash after 2 seconds. Different firmware doesn't change anything.

They have probably the same problem: http://forum.kncminer.com/forum/main-category/main-forum/62812-knc-spi-xfer-ioctl-error-on-spi-device-any-solution

Any ideas?

Another three weeks to go to waiting delivery my miner, hope that time 500mh then.

I am of the same opinion.
I think we need:
set up a community website (or perhaps use the existing one i.e. http://kncnews.org/legal)
discuss with the lawyers chances of the claims (the claims will be on different footing, some will be for the Jupiters some other for titans and other for Neptunes etc.) and tactics
collate the claimants and their evidence (date/ref. of the order, when delivered, what were the problems, where they adressed, was there RMA, was there a refund demand, correspondence from KnC and probably a few more bits and pieces, this I think relates only to EU based clients but I might be wrong, the lawyers will tell it)
agree funding with the lawyers once we are satisfied there is a number of claims with reasonable chances of success.

For now I will try to discuss my case with them with a view to share my opinion on the matter. Unfortunately it will be very difficult to co-ordinate this via public forum as most of the information is confidential.

Yes I think that we would need to put some money up infront but only when we are sure there are reasonable chances of success. I do not think a % contract  would be available as indeed it is illegal in many jurisdictions. I imagine that it is illegal in Sweden either. But this can be sorted in some other way I am sure.

He forgot to mention that overclocking would void the warranty - http://forum.kncminer.com/forum/main-category/hardware/64772-titan-overclocking?p=64829#post64829

further announcement KNC claims speed bump and better pool use...including (i believe) multi pools and other fixes

would be nice if they could just get us equipment that would work don't ya know....would be a nice change imho

http://forum.kncminer.com/forum/news-and-anouncments/65213-buckle-up-titan-speed-bump

also as previously posted this is due to their firmware version to 1.05 does this

I'd be a bit more confident if they did not always post these patches on friday then take the weekend off ....seems optimistic

https://www.kncminer.com/news/news-113


they also are somewhat annoyed by some of us it seems ...they also posted this

"don't believe the hype" (I think we hurt their feelings)


https://www.kncminer.com/news/news-114

I will leave you with "KNC the victim" I'm sure you are touched by their large data farm woes ...yeah right

(hey i never said i was not biased)

Hi,

This is common practice in the EU. Its not like in the US of A where you have the ambulance chasing lawyers.
If you want to take legal action and retain a lawyer, you need to advance the money yourself.
I'm sure KnC is aware of this, as all people in the EU are.

Seems you're a kid in the US, spending too much time in front of the TV. In most countries, what you are proposing is illegal for lawyers.

Hi,

Maybe we need to set up crowdfunding or something similar to pay for legal costs?
If everyone would chip in some BTC, € or $ we'd get there very quickly I presume.
Keep us posted on his response l3sny.

P.S. Also still waiting on "bonus" Neptune to be delivered

well to anyone interested with a Titan they have released firmware 1.05

http://forum.kncminer.com/forum/news-and-anouncments/65207-titan-firmware-update-version-1-05


we will see how this works out (not optimistic again would like to be wrong)

a good lawyer is paid with a percentage of damages and interest
he can earn a lot of money against KNC and the case may set a precedent against these scammers