Topic: Swedish ASIC miner company kncminer.com - page 194. (Read 3049514 times)

I just want to point out again: Write to the investors and to the US-company which led the last investment deal. Make copies to the SEC. Send copies to US media. Send the US company tweets. Once the investors get nervous or the investos are confronted with the authorities, I am sure that KnC will pay refunds.

No. I've got a lawyer involved. He told me to refuse delivery. He has sent a letter requesting a refund so the balls in KNCs court. Either they pay or I take them to court. Either way they can keep that piece of crap they call a "Titan"

Yeah, would love to know if this works, as i haven't got mine yet, and asked 7 times for refunds, every time they said no.

They hold our funds hostage, how can this not be completely illegal?

Are you guys suggesting refusing the shipment of Titans will result in refunds?

Or did you fight for them to agree to that?

..still laughing  

thumbs up for this

I know one with a DOA Jupiter board back in September '13.
They made him pay for shipping it back, too, even if he was pointing out that they have to pay for it.

I know right?

I sent them an email and I gave them some bullshit T&Cs of my own and said by shipping the Titans you accept my T&Cs. Then they backed down. What a bunch of wankers. Anyway UPS guy just arrived. I sent him on his way, he didn't seem too pleased about carrying 2 Titans back up the drive lol.

Now its in the hands of my lawyer.

Apparently KNC is refusing to pay return shipping costs for RMA processing unless the product is DOA.

http://forum.kncminer.com/forum/off-topic/miners-cafe/65633-anybody-else-have-to-pay-to-rma-their-cubes-back

Is this a new policy or are they re-writing the rules because they are now planning to ship all the remaining batch 1 Titan machines in the next 3 weeks and expect high numbers of RMA claims ? How will people with the 'creeping cube degradation' problem (cubes work for a week or more and then slowly go bad) be affected ?

Wow you could not make this stuff up if you wanted to. KNC is acting like offering refunds on the Titan is an existential threat. Maybe it is. Investors take note.

No bonus points for mentioning Ikea, sorry. I would have given you +3 for mentioning the Swedish company PeePoo though ~L)L~

Seriously, Swedes need to be made aware of the extent to which companies like KNC soil (no pun intended) the good name of Swedish industry.

My Miners are turning up today apparently. I'm refusing them. KNC did threaten to destroy them if I didn't accept the shipment but they have backed down and are now saying they will accept them back but I will have to pay for shipping if I want them. Yeah right.

I've been contacting some big media outlets and there are a couple writing articles about this KNC fiasco. I have been contacted by another major name today. They are looking for info on anyone starting a lawsuit against KNC, so if you are and would like a chance to feature in the article please PM me as soon as possible so I can email the journalist.

I'll be writing to more news outlets this week. Lets see how easy it is to raise 50mil when investors read the crap KNC have been up to.

BTW I contacted GP Bullhound and Creandum about 2 weeks ago but have received no reply. I don't think they give a shit. They might change their tune when the BBC come sniffing around though.

I will ask him. I see no problem however in instructing a Swedish lawyer by non-EU residents. THe problem starts if they want you to show up in the court. Then technically there is an option for hearings in the state of the claimants origin if the Swedish court decides so. THis would drag the trial in time as the instructions to the court would go thorough relevant ministries of Justice of the countries involved and probably incure massive costs so I do not believe the respondents would go down this path. THey would rather fight the claim on the front of liability and quantum. Anyway its the Swedish lawyers who decides.

I will write to them again tonight and ask further questions.

Dame, could they just ask some experienced engineer for consult, that will help a lot of commission progress, I really fed up no thing progress like this.

Other possibility, they may be happy mining with our titans and dumping coins to the market, and pretending they just can't fix problems at all, and keep update us nonsense information like a dead cat, even a daed cat still bounce if you kick it, but KNC just not reaction even you shoot them with shotgun, WTF.

Even Ikea?!?!   lol 

Avoid doing business with a Swedish company and don't purchase products from Swedish companies.

This is a new low for KNC - they're now claiming they never meant to ship all titans by q3, but that shipping would begin by q3. FUCKING SCAMMERS!

KnC's Kurt persistently and dishonestly posts the same lies about Q2/Q3 Titan shipping dates being an estimate, or regurgitating the same bs about how the product description only said shipping would commence in Q2/Q3, yet at the time they were seeking to convince people to buy into their pre-order, they were happily posting confident and definite assertions such as this one from Kurt on 20th March


On the one hand they say that customers were made aware of the full facts of the ordering conditions at the time, yet on the other, in terms of due diligence research that most customers would have done to go further than the simple product description posted on their website, they were eager to make claims about how ALL miners would have been shipped WITHIN the Q2/Q3 timeframe.

So let me get this right, they are claiming that Swedish company law permits them to claim a product will be shipped within a specific timeframe, arrogantly announce that there will be 'No Refunds' for this product, then utterly fail to actually deliver when they said they would or, for that matter, with the product they said it would be, namely, there was no mention of it needing to be limited to specific pools in order to hash efficiently.

Is it that Swedish company law actually allows for a company to screw their customer over so royally, or are KnC simply ignoring the rule of law in terms of the fact that, surely, if the customer is cancelling, not simply on a whim but, because the company has filed to deliver, the 'Non Refundable Product' claimed by KnC is not applicable?

https://litecointalk.org/index.php?topic=22290.msg214719#msg214719

KNC's behavior towards their customers beggars belief.

They are shipping 'as soon as possible'. They RMA products 'as soon as possible'. They are fixing the flush work latency problem 'as soon as possible'. They are fixing the DC/DC problems 'as soon as possible'. They are fixing the 'creeping degradation' problem 'as soon as possible'. They are sending out Y cables 'as soon as possible'. They are refunding Neptune owners 'as soon as possible'. They are shipping bonus Neptunes 'as soon as possible'.

The only thing that don't claim to do 'as soon as possible' is issue refunds.

KNC, the little company that couldn't.

Titan update from kncnews.org regarding the flush latency problem:

No they're not. They are a pissy little company that are already too big for their own boots. They can't even ship a working product these days.

When I first started working in the research labs of a big telecommunications company who were developing an operating system called unix and a protocol called SS7, there were over 6000 people in the building I worked in, including a number of nobel laureates.

That was a big company.