This is where the lie comes into the picture. The video they uploaded to Youtube actually shows a significantly faster product than what they promised customers.
We said from the beginning that our product would do 350 GHz. Then, we went out and said that we had made some adjustments and gotten our chips to be faster. We did things like this a few times, says Andreas Kennemar.
We always knew that the chips would be faster. We lied to make customers happy and to confuse competitors. They didn t know where we d set the bar.
Well to be fair, that is a lie too.
Their jupiter launch video (http://www.youtube.com/watch?v=JFOcI8nK2xI) clearly stated where their bar was:
Then a week or so later they insisted if you got 400GH, that was all you were entitled to, even after their launch video promising 500GH/s+.
So they were liars in the sense of NOT delivering what they promised, i.e. liars
We understand your concern regarding your miner not performing as well as others, however as your hash rate is higher than 400GH/s we cannot issue a RMA. We are continuously working on the firmware to improve performance and stability.
If you have any further questions or issues please do not hesitate in contacting us.
Best regards | Med vänlig hälsning
Keith Gurnett
Kncminer
www.kncminer.com
Office: +46 8559 253 20
So they just lied to people, nothing more or less. Like the lie of claiming they would deliever all units by Oct 15th, even though they knew from the beginning of October they could never achieve that. And a million others if I could be bothered to dig them out.
And I noted 3 other lies knc told to decieve customers above, please address those too if you wish to defend KNC's policy of deceipt.