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Topic: Test for free our new futures exchange, and get paid bitcoin! (Read 1080 times)

copper member
Activity: 24
Merit: 17
Co-Founder at TickSpread
Tested TickSpreader, here is my some of my critique.

Hi Clairvoyance, thank you for your feedback. Sorry for taking this long to answer, we now "resurrected" this thread. Please send us your address and we'll give you the promised payment for the testing.

We made several changes over the last several months and I think most of your points have been fixed already! Website is totally different now, please check it out. Smiley

Edit: sent 0.5 mBTC!
full member
Activity: 412
Merit: 152
Perceiving events in the future and beyond
Tested TickSpreader, here is my some of my critique.


The dark mode contrast seems too far dark.


Balances appear to be buggy for the first 15-30 minutes upon initial login.


Request and confirmation is smooth.


However in the next update, you should be able to provide TXN ID of the transfer. Since this is still in beta, the email confirmation is good touch. If you could add 2FA that would be even better.


For the first couple of minutes upon initial login this error seems to persists. I wasn't able to buy/sell within my testing hours, will try again tomorrow.


I've sent some tBTC to the deposit QR/Address. However the balance only reflects after 6-8 hours.




Time stamp should be included together with the Date. Deposit history seems to be working well for tBTC.


It shows false password update. Not even close to account creation. At this point it should be accurate if the sign up button works and email confirmation.
copper member
Activity: 24
Merit: 17
Co-Founder at TickSpread
Sent 0.3 mBTC! Waiting for more feedback in your report!
newbie
Activity: 2
Merit: 0
Quote
One thing i did not understand...
If I set margin leverage to 25x, for example, the very moment i tap the 'buy' button, it will jump to another higher or lower position on the slider before placing the order. In real-world Bitcoin trading, this has the potential to ruin someone's day, along with their impression of your exchange.

Feel free Grin 1EVFfrargH7HXMipJxiBxD8fo3xL8wrLVR

I've just returned to evaluate your site with newly deposited testnet coin.
You can expect a comprehensive report by 10:00 pm. server time Aloha! ₿
copper member
Activity: 24
Merit: 17
Co-Founder at TickSpread
  • Reordering panels is extremely choppy and 'grabbing' is way too sensitive when using mobile device.
  • Users should be in control of how their balance is displayed. Eight decimal places to the right of one whole Bitcoin is my preference. Many find the mBTC display confusing.
  • Any platform handling money of any kind should encourage users to employ two-factor authentication on their accounts from the very first time they sign in
  • We would like the floating PnL to be reflected near it's respective range in the right-hand index of the candle chart, and updating in real time. There should also be static marker(s) there to note the open position(s)
  • Using mobile device, the margin jumps away from intended position at the exact time of call/put.<<<
  • If you could do one or both of the following: reduce confirmation requirements to one, or eliminate by implementation of lightning network, this would greatly improve UEX. ......edit ~20min laterBeyond 2 confirmations is super overkill. one is enough. Still waiting.

I'll return with a conclusion to this trial. I hope this information is finding you well with a demand for it. Salut!BTC

Thanks for the feedback! We will put those in the to-do list:

  • Improve reordering of panels in mobile
  • Allow users selecting their preferred unit/precision
  • Showing PnL and position on the right side of chart

We are working on improving security, and to make it easy to deposit. Agreed that several confirmations take too long.

One thing I did *not* understand is the margin jump from intended position. Could you explain it a little more?

Hi just used TickSpread today, noticed a couple of things that made it difficult for me to use.

1. When I tried to put a buy limit order the error message does not pop up long enough for me to see what changes needed to be made it's up for like 3 seconds if you could change this to something like 10 seconds would be so much better, see following image:

I am still learning about trading cryptocurrencies so once i learn more about whats going on I will give more feedback

Email:[email protected]

Thanks for the image!! Agreed with increasing the popup time. Regarding this specific error, we can do even better and prevent users from typing invalid prices.

Can I set a price to automatically close the contract?

You can with automatically close at a profit with a limit order. We are working on implementing a stop loss.
newbie
Activity: 2
Merit: 0
  • Reordering panels is extremely choppy and 'grabbing' is way too sensitive when using mobile device.
  • Users should be in control of how their balance is displayed. Eight decimal places to the right of one whole Bitcoin is my preference. Many find the mBTC display confusing.
  • Any platform handling money of any kind should encourage users to employ two-factor authentication on their accounts from the very first time they sign in
  • We would like the floating PnL to be reflected near it's respective range in the right-hand index of the candle chart, and updating in real time. There should also be static marker(s) there to note the open position(s)
  • Using mobile device, the margin jumps away from intended position at the exact time of call/put.<<<
  • If you could do one or both of the following: reduce confirmation requirements to one, or eliminate by implementation of lightning network, this would greatly improve UEX. ......edit ~20min laterBeyond 2 confirmations is super overkill. one is enough. Still waiting.

I'll return with a conclusion to this trial. I hope this information is finding you well with a demand for it. Salut!BTC
newbie
Activity: 1
Merit: 0
Hi just used TickSpread today, noticed a couple of things that made it difficult for me to use.

1. When I tried to put a buy limit order the error message does not pop up long enough for me to see what changes needed to be made it's up for like 3 seconds if you could change this to something like 10 seconds would be so much better, see following image: https://ibb.co/DMBLt0V

I am still learning about trading cryptocurrencies so once i learn more about whats going on I will give more feedback

Email:[email protected]
newbie
Activity: 2
Merit: 0
Can I set a price to automatically close the contract?
copper member
Activity: 24
Merit: 17
Co-Founder at TickSpread
Hi atomicarthur! Sorry for taking this long to answer. We have deployed a fix to disable the "Close Position" button in the position panel whenever the position is zero. That should fix the problem you've mentioned.

We are now working on adding IOC and reduce-only orders, fixing the problem of stuck positions mentioned by BASE64. Thanks all for the feedback.
jr. member
Activity: 50
Merit: 11
what is the point of testnet coins here? testnet is moslty to test the new dev of the main network just like bitcoin main network with zero economic value.

What are you talking about?? The Bitcoin Testnet is literally used by developers to test what it would be like using the real Bitcoin main net, but without the consequences you would have from losing real Bitcoin..

From https://en.bitcoin.it/wiki/Testnet:
"The testnet is an alternative Bitcoin block chain to be used for testing. Testnet coins are separate and distinct from actual bitcoins, and are never supposed to have any value. This allows application developers or bitcoin testers to experiment, without having to use real bitcoins or worrying about breaking the main bitcoin chain."

OP is using the Bitcoin testnet for exactly what it was intended for.
jr. member
Activity: 239
Merit: 4
jr. member
Activity: 239
Merit: 4
Hie thanks for the Merit and I have received the btc. I noticed today when I try to close a position its giving this error I don't know what's happening maybe you can check. The new layout for mobile is quite impressive I can easily see my balance on top.
copper member
Activity: 24
Merit: 17
Co-Founder at TickSpread
The new updated site seems to great and much easier to use especially on mobile. I can now easily see and track my positions. Thanks for adding that option of easily placing a order without additional confirmation. Will keep on testing 👍

Hi Arthur! Thanks for testing! We just released a new version that shows the PnL of the position in real-time. Also, we are trying to make it easier to use on mobile. Please give us your feedback on what we can improve. I've just sent you 0.3 mBTC + 1 merit point for your help. Also you've now been promoted to Jr. Member, congratz! Cheesy
jr. member
Activity: 239
Merit: 4
The new updated site seems to great and much easier to use especially on mobile. I can now easily see and track my positions. Thanks for adding that option of easily placing a order without additional confirmation. Will keep on testing 👍
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
It piled up more orders in stead of just closing the damn position.
I've seen something similar to your screenshot happen too. I blamed it on lag: if clicking the button doesn't instantly work, it's quite normal for a computer user to click a few more times "just to be sure". It turns out all those clicks still get processed later.

Quote
You successfully snatched all of my funds.
This wan't a bug this is done on purpose i have seen it many times over the years.
That accusation isn't necessary: OP is paying testers, that makes it obvious they're looking to find and fix problems.

Quote
Now we will just have to wait until the first 'Tickspread scammed me' topics pop up all over the net.
You have a good point though: this shouldn't happen when the site goes live, or it will lead to scam accusations.
copper member
Activity: 24
Merit: 17
Co-Founder at TickSpread
    I tried to close the position by simply clicking the close button this didn't work.
    It piled up more orders in stead of just closing the damn position.
    It also was not possible to close those, and now everything is gone.

    Thank you for the screenshot. It really helps us find out what the problem is. We have three bugs right now that we are trying to solve:

    • The website is giving you a "Order Successful" popup whenever we receive your order (at the gateway level) even if we reject it later at the risk engine
    • Whenever the rejection happens the user is getting no popup message. In your case, your orders were rejected because of lack of balance.
    • Now finally the most important problem, you shouldn't need balance to close a position!

    The way to make it possible to close positions without margin is to send orders with a "Reduce Only" flag. All major exchanges have it. These should be the ones used internally when you click on the button to close a position. However, we unfortunately are still working on this order flag, as there are some technical challeneges with implementing it. But be sure we'll increase the priority for that based on your feedback, but this might still take several weeks Sad.

    Quote
    You successfully snatched all of my funds.

    You ended up with a position that you couldn't close, and I guess you end up liquidated later. That is our bad, and it is really bad indeed. We'll never be launching with real bitcoin with problems like that, I can promise you.

    We'll be refunding your account with some more testnet bitcoin, please come and test more in the future, and you'll see improvements.

    Also sent you 0.3 mBTC for the testing and feedback.[/list]
    member
    Activity: 180
    Merit: 38
    I have since made a withdrawal request and it hasn't come through yet.
    My withdrawal arrived 2 days ago. Since it's just for testing, that's okay. But on a live site with real Bitcoin, withdrawals should be automated and much faster (otherwise customers get real nervous).

    We'll absolutely implement automatic withdrawals before we launch! It will take some time as we have a lot of improvements on the to-do list, but we'll get there.

    Did your withRAW succeed ?  Cheesy

    Typo is fixed, thanks for letting us know.

    Platform is lagging, can't see ongoing P&L, order pool tabs are confusing, no visual trigger entry/exit markers on the chart, does not store and reload settings, gives me the looks and feel of hitBTC the global scam experience.

    Ongoing P&L is one of the next items in our to-do list. I think it might be done next week.

    How can the tabs be more intuitive? I see you had a bad time testing our exchange and you don't like it, but negative feedback is sometimes as useful as positive ones.

    Visual triggers in the chart are a great idea! We'll add to the to-do list.

    What do you mean by store and reload settings? Have you tried reordering components and they went back to default positions?

    I understand we don't have the best UX in the world right now but please understand that we are in testing mode. We are absolutely not ready for production, and we know that!

    Not my key's not my funds this is a disaster in the making.

    We are actually working right now on a hybrid non-custodial model in which order matching is centralized but funds remain secure in a smart contract. It will in a way be very similar to a channel. Check out this post that I've made on the Ethereum Research forum: High-frequency trading and the MEV auction debate.

    Especially the inability to close a position that is in profit is one of the worst experiences a trader can have.
    Total shit platform.

    What happened when you tried to close your profitable position? If you found a bug when trying to close your position please let us know!

    Regardless of the fact that you really didn't like our platform, your feedback has been helpful, so please share your BTC address here and we'll sending you a tip.



    I tried to close the position by simply clicking the close button this didn't work.
    It piled up more orders in stead of just closing the damn position.
    It also was not possible to close those, and now everything is gone.
    You successfully snatched all of my funds.
    This wan't a bug this is done on purpose i have seen it many times over the years.
    Now we will just have to wait until the first 'Tickspread scammed me' topics pop up all over the net.
    And then when the heat get's too big, you will just think up some new name, and build a new platform and repeat the same o'l trick.

     
    copper member
    Activity: 24
    Merit: 17
    Co-Founder at TickSpread
    I have since made a withdrawal request and it hasn't come through yet.
    My withdrawal arrived 2 days ago. Since it's just for testing, that's okay. But on a live site with real Bitcoin, withdrawals should be automated and much faster (otherwise customers get real nervous).

    We'll absolutely implement automatic withdrawals before we launch! It will take some time as we have a lot of improvements on the to-do list, but we'll get there.

    Did your withRAW succeed ?  Cheesy

    Typo is fixed, thanks for letting us know.

    Platform is lagging, can't see ongoing P&L, order pool tabs are confusing, no visual trigger entry/exit markers on the chart, does not store and reload settings, gives me the looks and feel of hitBTC the global scam experience.

    Ongoing P&L is one of the next items in our to-do list. I think it might be done next week.

    How can the tabs be more intuitive? I see you had a bad time testing our exchange and you don't like it, but negative feedback is sometimes as useful as positive ones.

    Visual triggers in the chart are a great idea! We'll add to the to-do list.

    What do you mean by store and reload settings? Have you tried reordering components and they went back to default positions?

    I understand we don't have the best UX in the world right now but please understand that we are in testing mode. We are absolutely not ready for production, and we know that!

    Not my key's not my funds this is a disaster in the making.

    We are actually working right now on a hybrid non-custodial model in which order matching is centralized but funds remain secure in a smart contract. It will in a way be very similar to a channel. Check out this post that I've made on the Ethereum Research forum: High-frequency trading and the MEV auction debate.

    Especially the inability to close a position that is in profit is one of the worst experiences a trader can have.
    Total shit platform.

    What happened when you tried to close your profitable position? If you found a bug when trying to close your position please let us know!

    Regardless of the fact that you really didn't like our platform, your feedback has been helpful, so please share your BTC address here and we'll sending you a tip.
    member
    Activity: 180
    Merit: 38
    Platform is lagging, can't see ongoing P&L, order pool tabs are confusing, no visual trigger entry/exit markers on the chart, does not store and reload settings, gives me the looks and feel of hitBTC the global scam experience.
    Not my key's not my funds this is a disaster in the making.
    Especially the inability to close a position that is in profit is one of the worst experiences a trader can have.
    Total shit platform.
    legendary
    Activity: 3290
    Merit: 16489
    Thick-Skinned Gang Leader and Golden Feather 2021
    I have since made a withdrawal request and it hasn't come through yet.
    My withdrawal arrived 2 days ago. Since it's just for testing, that's okay. But on a live site with real Bitcoin, withdrawals should be automated and much faster (otherwise customers get real nervous).
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