I agree with your point of view, however I can't make that decision for Tom. BTC refunds that have been sitting in queue were done at around $14 - $15 these go back to Jan 17th. The reason I'm not converting the new ones I send is because a) I don't feel good about cutting them at current rates upwards of $18 and b) if I cut them at lower rates intentionally without telling Tom, I'd be going against policy we've already set.
So I plan to indicate my recommended conversion rate at $15 and provide those numbers, but let Tom make the final decision himself.
While you at it I would like the exchange rate that was more in my favour when I made the request for my CC refund than was actually in effect the day I got it as well...