Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/) - page 31. (Read 64417 times)
October 06, 2015, 12:36:56 AM
Can anyone tell me why I should use bit-x over xapo's service?
October 05, 2015, 07:50:24 PM
https://twitter.com/briceb8e/status/650729771534520320
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
Quote
FYI: apparently the #bitcoin conversion fee of @xapo is about 1.5% whereas @ecoinio is about 3%. Unfortunately those fees aren't disclosed.
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
We see a similar issue with advcash's exchange rates. This leave Bit-X as the only honest Bitcoin debit card service, in my opinion. They use the market exchange rates for card transactions and all fees are stated clearly: https://bit-x.com/guide/bitx-cards
When you use your debit card we collect the bitcoins you are using and sell them in the market. There is a charge for this and therefore a fee.
I will notify our team to make this more clearly visible and stated in our FAQs.
As for Bit-X if I'm not mistaken they charge you $10 to activate your card, $3 per month active fee or $10 per month inactive fee, $10 per ATM use fee, $3 per point of sale use fee and a 5% currency conversion if you use your card in a non-US or non-EURO currency.
October 05, 2015, 05:22:03 PM
Is there a way to combine email addresses into the same account? I belatedly realized I used a 2nd email address for a faucet game that I withdrew some funds from, to Xapo. So I set up a Xapo account for the 2nd email address, but now it is saying I can't use my same phone # for 2FA, and without that I seemingly can't transfer any funds received to the 2nd account.
We associate your internal used ID to the email used to create your account (AKA primary email).
In order to fix this you will need to switch your mobile phone to the account with the email you'd like to use. Before you do that make sure you transfer whatever funds you have in your 2nd email address to your account of choice. Otherwise after we switch your phone to your primary email (which would now be associated with this account), you wont be able to make transfers from the second account.
Please send us a support ticket and mention this conversation and I will follow up for our team to help you.
October 05, 2015, 05:11:57 PM
Xapo is a joke. I sent $50 to it and now I can't even login - it shows 5 red animated dots forever ... sent support request, received no reply after a week of waiting. $40 millions in funding can't even buy a working login page?
https://photos-1.dropbox.com/t/2/AABAxETl5cusuY22WHvdYImD27RbH_KDvq8ZseJ0O8dC3Q/12/34066005/png/32x32/1/1443970800/0/2/xapo.PNG/CNWcnxAgASACIAMgBiAHKAI/RjF1DiAfYuqn4GkHWYyOAO_vAEF5sinib81lUxkuB5w?size=1280x960&size_mode=2
https://photos-1.dropbox.com/t/2/AABAxETl5cusuY22WHvdYImD27RbH_KDvq8ZseJ0O8dC3Q/12/34066005/png/32x32/1/1443970800/0/2/xapo.PNG/CNWcnxAgASACIAMgBiAHKAI/RjF1DiAfYuqn4GkHWYyOAO_vAEF5sinib81lUxkuB5w?size=1280x960&size_mode=2
Assuming you did this but.. did you make sure your internet connection was working ok? We had no delays in page loading times.
October 04, 2015, 03:22:41 PM
Login works fine for me.
I'm glad for you. You must be very smart.
https://twitter.com/briceb8e/status/650729771534520320
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
That isn't a hidden fee in my eyes as it's clearly stated in their FAQ:Quote
FYI: apparently the #bitcoin conversion fee of @xapo is about 1.5% whereas @ecoinio is about 3%. Unfortunately those fees aren't disclosed.
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
Quote
Does Xapo charge a fee to buy bitcoins?
Xapo charges a fee of 1%. Also, processing fees may apply depending on the payment method.
Source: Does Xapo charge a fee to buy bitcoins?Xapo charges a fee of 1%. Also, processing fees may apply depending on the payment method.
They don't make it clear enough that this 1% fee applies to transactions with the debit card: https://support.xapo.com/what-fees-are-associated-with-the-xapo-debit-card
No mention of this 1% fee here.
October 04, 2015, 03:18:50 PM
Login works fine for me.
I'm glad for you. You must be very smart.
https://twitter.com/briceb8e/status/650729771534520320
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
That isn't a hidden fee in my eyes as it's clearly stated in their FAQ:Quote
FYI: apparently the #bitcoin conversion fee of @xapo is about 1.5% whereas @ecoinio is about 3%. Unfortunately those fees aren't disclosed.
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
Quote
Does Xapo charge a fee to buy bitcoins?
Xapo charges a fee of 1%. Also, processing fees may apply depending on the payment method.
Source: Does Xapo charge a fee to buy bitcoins?Xapo charges a fee of 1%. Also, processing fees may apply depending on the payment method.
October 04, 2015, 01:46:41 PM
https://twitter.com/briceb8e/status/650729771534520320
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
Quote
FYI: apparently the #bitcoin conversion fee of @xapo is about 1.5% whereas @ecoinio is about 3%. Unfortunately those fees aren't disclosed.
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
We see a similar issue with advcash's exchange rates. This leave Bit-X as the only honest Bitcoin debit card service, in my opinion. They use the market exchange rates for card transactions and all fees are stated clearly: https://bit-x.com/guide/bitx-cards
October 04, 2015, 01:17:06 PM
https://twitter.com/briceb8e/status/650729771534520320
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
Quote
FYI: apparently the #bitcoin conversion fee of @xapo is about 1.5% whereas @ecoinio is about 3%. Unfortunately those fees aren't disclosed.
https://www.reddit.com/r/Bitcoin/comments/3nh3ml/xapo_ecoin_hidden_fees/
October 04, 2015, 01:16:46 PM
Login works fine for me.
I'm glad for you. You must be very smart.
October 04, 2015, 11:06:11 AM
Is there a way to combine email addresses into the same account? I belatedly realized I used a 2nd email address for a faucet game that I withdrew some funds from, to Xapo. So I set up a Xapo account for the 2nd email address, but now it is saying I can't use my same phone # for 2FA, and without that I seemingly can't transfer any funds received to the 2nd account.
October 04, 2015, 09:29:45 AM
Login works fine for me.
October 04, 2015, 08:30:27 AM
Xapo is a joke. I sent $50 to it and now I can't even login - it shows 5 red animated dots forever ... sent support request, received no reply after a week of waiting. $40 millions in funding can't even buy a working login page?
October 02, 2015, 03:03:35 PM
I would like to know the steps needed to put a signature message that's needed by FaucetBox to lock our treshold. I can't find it anywhere. Can you help me, please?
AFAIK sign message is not available on Xapo wallet.
October 02, 2015, 11:24:54 AM
I would like to know the steps needed to put a signature message that's needed by FaucetBox to lock our treshold. I can't find it anywhere. Can you help me, please?
September 21, 2015, 09:19:47 PM
I also have account on xapo but i was really confused as i can't find my actual bitcoin address like personal address. So i leave them and doing successful transactions with blockchain.info wallet.
can you share your bitcoin transaction ?
and screenshoot of your xapo walllet
September 21, 2015, 09:17:26 PM
@XAPO
Are you exchanging BTC to USD and then USD to EUR?
The exchange value of BTCEUR is always lower then the average market price.
Are you exchanging BTC to USD and then USD to EUR?
The exchange value of BTCEUR is always lower then the average market price.
September 19, 2015, 12:25:16 PM
let me figure out right xapo its just a wallet no? or its a service besides wallet?
Well Xapo is not completely a wallet.
Since it does not let you to sign a message from your address (wallet) i don't consider it a wallet.
Also they don't provide you with the private key, But even though it has good features like their bitcoin debit card.
Your definition for a wallet may differ from others. I find Xapo feathers more than enough for my requirements, in fact exactly what I prefer to have. Some wallets designed for some specific purposes that may not match your requirements.
I would like to know what features has xapo that others don't have.
As far as i know you don't hold your bitcoin, they do it for you.
And you don't have private key, neither you can sign a message, also they can lock your account and require to verify by ID etc....
September 19, 2015, 11:53:07 AM
let me figure out right xapo its just a wallet no? or its a service besides wallet?
Well Xapo is not completely a wallet.
Since it does not let you to sign a message from your address (wallet) i don't consider it a wallet.
Also they don't provide you with the private key, But even though it has good features like their bitcoin debit card.
Your definition for a wallet may differ from others. I find Xapo feathers more than enough for my requirements, in fact exactly what I prefer to have. Some wallets designed for some specific purposes that may not match your requirements.
September 19, 2015, 09:29:12 AM
let me figure out right xapo its just a wallet no? or its a service besides wallet?
Well Xapo is not completely a wallet.
Since it does not let you to sign a message from your address (wallet) i don't consider it a wallet.
Also they don't provide you with the private key, But even though it has good features like their bitcoin debit card.
September 19, 2015, 08:46:00 AM
let me figure out right xapo its just a wallet no? or its a service besides wallet?
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