Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/) - page 35. (Read 64417 times)
July 06, 2015, 11:21:51 AM
i received 1.34btc in 30 mins or less today and sent a message to xapo support last before bed and an answer was here this morning
July 06, 2015, 11:07:50 AM
All people well virtually all are using 30 confirmations because of the fork
shortage of xapo only a long time to send bitcoin..Sir , I advise that in order to accelerate the delivery but charged, I guess it was not a problem for the people
July 06, 2015, 09:39:53 AM
All people well virtually all are using 30 confirmations because of the fork
July 06, 2015, 09:25:36 AM
Been using the xapo wallet on my android simply for faucet collections when I get bored at work. Never had an issue would like to see more xapo faucets!
July 06, 2015, 02:17:53 AM
I received a payment today (more than 3 hours ago). The transaction have 18 conf at blockchain but in my xapo account still proccessing. Xapo says 6 confs needed but after 18 my money still pending.
I believe that was around the time bitcoin had that fork. Xapo might have increased the confirmation requirements during that time. I am sure they were at 6 confirmations before.
To Xapo:
I have only seen "processing(0)" message and have never seen a "processing(1)" or "processing(2)". What does the bracket and zero mean? Why not use it to display confirmations? "Processing (2/6)" would be more informative, assuring account holders that the "processing" is ongoing, no need to panic.
I could not find the txid of the tranactions from the history, please add that if possible.
July 05, 2015, 06:49:19 PM
on site just now its fine must be your internet or are you in the states
July 05, 2015, 06:04:19 PM
I done a withdraw request and its more then 3 days not action done by you can you give any information about this and when you are going to launch Card ?
I withdrew earlier and it was like minutes and the cards are out I have one for each account I will try to withdraw again but rember the fork today in bitcoin it takes thirty confirmations now July 05, 2015, 05:50:42 PM
I done a withdraw request and its more then 3 days not action done by you can you give any information about this and when you are going to launch Card ?
I withdrew earlier and it was like minutes and the cards are out I have one for each account I will try to withdraw again but rember the fork today in bitcoin it takes thirty confirmations now July 05, 2015, 05:48:16 PM
I done a withdraw request and its more then 3 days not action done by you can you give any information about this and when you are going to launch Card ?
July 05, 2015, 05:39:40 PM
I received a payment today (more than 3 hours ago). The transaction have 18 conf at blockchain but in my xapo account still proccessing. Xapo says 6 confs needed but after 18 my money still pending.
For me, I deposited some BTC today to fill up my faucet, but it's been already more than 4 hours, and nothing has gone through. I also have a bunch of pending transactions from June etc. Would love to know what's going on!
July 05, 2015, 10:32:43 AM
You cant have a xapo card in the USA I believe
July 05, 2015, 10:31:39 AM
I have sent a simple request to customer support on May 20th and again a reminder email 3 days after on May23th.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
My issue is solved also. Thank you.
I see you are currently not accepting applications for xapo debit card. Any chance for a small favour to btctalk forum clients ?
Hi again!
We are about to have a public launch of the debit card, but if anyone is interested in joining our beta testing before the launch (and avoiding the $20 USD shipping and handling fee that will be charged when out of beta) then we ask that our users send a message to [email protected] once they have deposited at least .30 BTC in their account to show interest/willingness to use the Xapo Debit Card!
I believe you cant have one in the USA
Is there are any geographical/country restrictions to participate in Xapo Debit Card beta testing?
July 05, 2015, 07:28:35 AM
I received a payment today (more than 3 hours ago). The transaction have 18 conf at blockchain but in my xapo account still proccessing. Xapo says 6 confs needed but after 18 my money still pending.
June 17, 2015, 10:28:01 AM
I have sent a simple request to customer support on May 20th and again a reminder email 3 days after on May23th.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
My issue is solved also. Thank you.
I see you are currently not accepting applications for xapo debit card. Any chance for a small favour to btctalk forum clients ?
Hi again!
We are about to have a public launch of the debit card, but if anyone is interested in joining our beta testing before the launch (and avoiding the $20 USD shipping and handling fee that will be charged when out of beta) then we ask that our users send a message to [email protected] once they have deposited at least .30 BTC in their account to show interest/willingness to use the Xapo Debit Card!
Is there are any geographical/country restrictions to participate in Xapo Debit Card beta testing?
June 17, 2015, 09:39:51 AM
I have sent a simple request to customer support on May 20th and again a reminder email 3 days after on May23th.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
My issue is solved also. Thank you.
I see you are currently not accepting applications for xapo debit card. Any chance for a small favour to btctalk forum clients ?
Hi again!
We are about to have a public launch of the debit card, but if anyone is interested in joining our beta testing before the launch (and avoiding the $20 USD shipping and handling fee that will be charged when out of beta) then we ask that our users send a message to [email protected] once they have deposited at least .30 BTC in their account to show interest/willingness to use the Xapo Debit Card!
June 16, 2015, 01:47:32 PM
I have sent a simple request to customer support on May 20th and again a reminder email 3 days after on May23th.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
Until today, more than 2 weeks later, I still haven't received a single world or a sign of life from you ? Is this company dead ?
It's a simple request about account login. I am not able to receive confirmation sms or voice call to finish my account opening.
My issue is solved also. Thank you.
I see you are currently not accepting applications for xapo debit card. Any chance for a small favour to btctalk forum clients ?
June 15, 2015, 01:33:14 PM
Thank you for your quick checking into my issue.
I just resent the email a minute ago.
They should have it by now.
I just resent the email a minute ago.
They should have it by now.
June 15, 2015, 01:19:01 PM
Hi I sent a technical question to [email protected] about a week ago and haven't heard anything yet.
Will I ever get a response, at least an acknowledgement of receipt.
Will I ever get a response, at least an acknowledgement of receipt.
Hi there!
Apologies, I just checked with our technical team and it seems maybe we didn't receive this email since we haven't received any messages in the past week! Do you mind please resending it? Thank you!
June 15, 2015, 01:06:04 PM
Hi I sent a technical question to [email protected] about a week ago and haven't heard anything yet.
Will I ever get a response, at least an acknowledgement of receipt.
Will I ever get a response, at least an acknowledgement of receipt.
June 15, 2015, 12:20:20 PM
Hello! I have some Bitcoins in Xapo and want to transfer a part to Bitrex, can I do this? I put the Adress in the pay services but says that is not a correct Address...
Thanks
Hi there! I am going to send you a PM so I can get a better understanding
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