TradeHill - Who we are - page 6. | Bitcointalksearch.org

Alex Beckenham

full member

Activity: 154

Merit: 100

Quote from: BitcoinPorn on June 21, 2011, 01:54:15 PM

Quote from: Alex Beckenham on June 21, 2011, 07:48:20 AM

I noticed the site doesn't have an icon (at least, none loaded for me), so I made one:

Well done, I know it's stupid / small / simple. But given the limited amount of choices for a favicon, this turned out clean looking.

Thanks, I wonder if there's any way to force my (Chrome) browser to use it, even if Tradehill staff don't install it...

So many tiny tabs, the icon is really handy, at least until Chrome gets multi-row tabs (never?).

Edit: Just got a reply back from Tradehill; they said they already have one but haven't had a chance to put it up yet... so many more pressing things to get done first.

BitcoinPorn

hero member

Activity: 630

Merit: 500

Posts: 69

Quote from: Alex Beckenham on June 21, 2011, 07:48:20 AM

I noticed the site doesn't have an icon (at least, none loaded for me), so I made one:

Well done, I know it's stupid / small / simple. But given the limited amount of choices for a favicon, this turned out clean looking.

Herodes

hero member

Activity: 868

Merit: 1000

Quote from: Chick on June 19, 2011, 02:00:43 PM

Haha! Great timing! Love you guys!

Yes, wonderful timing, fit's right in with the rest of your ethical business behavior. *applause*

ivank2139

newbie

Activity: 27

Merit: 0

If I may suggest, it might be a good idea to let the users of your exchange know the depth of support available. It might also be a good idea from a business point of view to ramp up your userbase slowly and make sure you have adequate infrastructure to support the user base.

Any new business is going to suffer growing pains. Managing growth and the users expectations will be very important in terms of keeping them happy and feeling like they made a good choice in the selection of an exchange.

It is also apparent that the user loyalty is somewhat fragile in that it is realtively easy to utilize a different exchange. Users can shift their bitcoin funds very easily between exchanges. so it will be important to develop rapid feedback when users are not satisfied.

This may become a critical factor in the success of an Exchange, how well can you maintain the user satisfaction?

Some things users seems to appreciate:

Low cost of transactions
Security
Timely Information
Service updates?
Support

Bitcoin traders, feel free to add anything here that you want to see the Exchanges improve upon.

rdonohoe

newbie

Activity: 37

Merit: 0

Hi,

I was in contact with Tradehill re EUR bank transfers and they were very responsive. I would like to renew my request that this be implemented soon. I am offer my help in helping you become familiar with European banking systems.

I know that now you have become very busy but I, and I am sure other too, look forward to being able to trade in EUR and withdraw to our Bank accounts with less charges than the current international transfers that you charge albeit imposed on you by your bank.

Regard,

R

Alex Beckenham

full member

Activity: 154

Merit: 100

I noticed the site doesn't have an icon (at least, none loaded for me), so I made one:

Also did up a couple of quick banners for people (like me) to link their referral ID:

Valhalla1

newbie

Activity: 51

Merit: 0

I cannot access https://api.tradehill.com/APIv1/USD/Ticker for the last 20 mins

bitdragon

hero member

Activity: 609

Merit: 501

peace

Unless I missed something, can there be a default automatic logout after some time?
I went back on the site this morning and found myself logged in already-

tusen takk

Anth0n

full member

Activity: 144

Merit: 101

I am glad we have such a new fast-growing exchange to compete with Mt. Gox. The layout for Mt. Gox is unprofessional looking and might scare away the layman from getting some coins, preventing the Bitcoin market from expanding. Despite TradeHill's infancy, it seems on track to become THE place to get Bitcoins.

Bind

sr. member

Activity: 385

Merit: 250

I am new to Trade Hill .. signed up for an account, but have done no trading there yet.

I have a few questions.

Why does trade hill hide their real identity ?

I mean you are asking people to trust you with their finances, so why a proxy service for the domain ownership details? I would think complete transparency would be in order.

Why does trade hill not have a no-tolerance spam policy for their referral programs like every other reputable referral company ?

Why does trade hill not terminate the referral accounts of the known spammers ?

Spam is a horrible thing. Its a crime in many areas. You should take it seriosuly unless you wishes for exposure over-ride your ethics. Which is it ?

Jered Kenna (TradeHill)

sr. member

Activity: 420

Merit: 250

Quote from: Kman54 on June 21, 2011, 01:19:32 AM

please show me how much I purchased and sold my BTC for in my history. I don't want to sit with a calculator figuring out what I paid or sold my last few transactions for.

And for gods sake put a ticker on all pages. How on earth can I place a buy order without knowing what the price is at the moment I make the order?

You have a chance to take up the majority of the market but the usability of this website is mickey mouse to say the least. Its clunky and awkward to use and slow as hell. For gods sake, if you want to be a major player invest a few hundred a month in a dedicated server.

Mtgox didn't pretend to be anything other then it was, you guys are pretending to be a highly professional team of people producing a website that we should all join - you're doing it wrong.

Hi Kman,

We thank you for your honest feedback and will use it to improve ourselves.

The reality of the situation is that although we are over 4 people fulltime, we have been in business for less than two weeks and a large responsibility for ensuring an exchange has been placed on our shoulders. We are doing our best to carry this burden and hence our emails at 5AM EST and this post.

We don’t claim to be anything other than who we are posted here. If you question my/our professionalism then you should know I was recently contracted by a consortium of the largest investment banks via one of the top three largest corporations in the world to consult on building a large OTC FX and IR derivatives exchange. This exchange will handle at least 15 trillion in notional value per year. Such people don’t take these decisions lightly. All of this is on my public LinkedIn profile. However, Bitcoin and TradeHill are more exciting and I will be moving away from this relationship gradually.

With that being said, we have allot of work ahead of us to deliver all the features our customers demand. Additionally, our biggest focus is on ensuring security and we will follow up with the community on this shortly.

Regards,
Adam - Tradehill

Gareth Nelson

hero member

Activity: 721

Merit: 503

I'll back up the dedicated suggestion.
Try cari.net, i've worked with them myself in the past and found them to be pretty damn responsive.

Kman54

newbie

Activity: 52

Merit: 0

please show me how much I purchased and sold my BTC for in my history. I don't want to sit with a calculator figuring out what I paid or sold my last few transactions for.

And for gods sake put a ticker on all pages. How on earth can I place a buy order without knowing what the price is at the moment I make the order?

You have a chance to take up the majority of the market but the usability of this website is mickey mouse to say the least. Its clunky and awkward to use and slow as hell. For gods sake, if you want to be a major player invest a few hundred a month in a dedicated server.

Mtgox didn't pretend to be anything other then it was, you guys are pretending to be a highly professional team of people producing a website that we should all join - you're doing it wrong.

Gareth Nelson

hero member

Activity: 721

Merit: 503

I'd like to vouch for the guys at tradehill, had a withdrawal issue there and they went out of their way to fix it, going so far as to take a loss in order to speed things up.

Aside from that, been talking to them regarding BitInstant and it's looking quite likely we'll be launching with support for tradehill - whether you think that makes my statement of support for them biased or not is up to you, but they strike me as very honest and open and I hope to see them succeed.

Jered Kenna (TradeHill)

sr. member

Activity: 420

Merit: 250

Quote from: bitbot on June 20, 2011, 10:40:08 PM

I'd like details regarding Jered Kenna's service record divulged. pm please

I went to boot camp (Hollywood Marine if you care) in 2000. I got out in 2005.
Technically my AFADBD is Sept 99 to Sept 2005
MOS 0481 and a couple of others

As a civilian:
Afghanistan from July 2005 to October 2006
Afghanistan again in 2008 for a few months, I don't remember the exact dates or care.
Enjoyed most of the first one and hated the second.

I spent most of my time in Paktia province and specifically Gardez with a few months in places like BAF, KAF and Kabul (Phoenix).

Other than dealing with stress I don't see how getting mortared at 3am or dodging IED's is important right now.

I lost a few friends and one of the people I respected most: SSgt Bland (Iraq).
I'm going to keep my personal opinions on the war to myself at this time. Suffice it to say that I've seen it first hand and we need to find a better way to solve our problems.

I think we've been forthcoming enough, I would prefer to focus on the site than talk about myself.

Semper Fi,
Jered Kenna

SpaceLord

member

Activity: 70

Merit: 10

Is there a TradeHill site like MtGox Live yet? I'd like to see some real-time-ish stats.

luv2drnkbr

hero member

Activity: 793

Merit: 1026

Quote from: Synaptic on June 20, 2011, 08:35:24 PM

Quote from: chihlidog on June 20, 2011, 02:16:21 PM

Im not a web developer, so I have no idea what it takes, but you NEED an option to trade directly with a bank account or a direct from credit card funding method. Or SOMEONE needs it. Bitcoin will never get where we all hope it does without the ability to make fast trades.

YEAH!

Let us all tie our anonymous decentralized little cult economy directly to our back accounts!

RABBLE. RABBLE RABBLE.

Having the OPTION would be good. You don't need to utilize the OPTION but having it would be nice.

bitbot

member

Activity: 70

Merit: 10

I'd like details regarding Jered Kenna's service record divulged. pm please

Tx2000

full member

Activity: 182

Merit: 100

Well your opinion is fine but until someone can provide factual evidence showing otherwise, they're good in my book. Hell, I'll probably even use MtGox at some point once they get their shit together.

JonasKohlheim

newbie

Activity: 19

Merit: 0

-- (i removed my post)

Topic: TradeHill - Who we are - page 6. (Read 42352 times)