Topic: Trustdice.win , UPD: TRUSTDICE SCAM, 2138$ USDT confiscated. (SOLVED) - page 5. (Read 1730 times)

Hello everyone,

We discussed with our Risk Management team who have banned the OP's account due to his violation of T&C 18.1:
Without restricting our ability to rely on other remedies that may be available to us, we may suspend and/or terminate your account, cancel any outstanding bets and/or confiscate any or all funds in your account at our absolute discretion if:
* We determine that you are using TrustDice.win in a manner that gives you an unfair advantage, for example making bets on insight or professional knowledge about a sport gained via personal involvement or participation in the particular field of sport or using the late bets strategy;


Simply put, we notice that the OP has been practicing "late bets strategy", which is commonly referred as "late betting abuse" in the betting industry, and is prohibited by our T&C. As wikipedia explained, it is making a bet after the time when information have become available, including the outcome of the event, that was not available to those making earlier bets. It is considered cheating.

This abuse practice particularly takes advantage of latency of internet and servers.

Due to privacy concerns, we find ourselves reluctant to publicly disclose the OP's betting time stamps. However, we do have time stamps that clearly show OP only bets on games after or right before the game ends, which constitutes the late betting abuse that is forbidden by our T&C.

We strongly advise against this, but if the OP approves to share his betting information publicly, I can discuss it with our CEO to see if we can make an exception and disclose some of his betting data, which overwhelmingly indicate late betting abuse.

Thank you.
TrustDice

Welcome to the club!

@Coinbox1, do you think these two cases are somehow connected?
Did this poor Russian lose his money because of me? My popcorn is ready and Im waiting for the answers @Coinbox1.

Oh, by the way Im not Russian, dont speak Russian, never been to Russia. Just to clarify, i live in the EU.

my account is block https://imgur.com/a/gNXhA1o As a result, my account was blocked, I'm in shock ... completely moreover. "we suspect that you have registered, manage or direct your betting activity on multiple user accounts in an attempt to hide your betting activity, bypass set our trading limits or violate any promotion Terms and Conditions;" in what sense?? what does it mean? I played on my account, this is my personal account, this is my first account. I never registered with you, I didn’t violate promotions because WTF didn’t use them?. 13.1. " We have determined that you are using TrustDice.win in a manner that gives you an unfair advantage, such as betting on the understanding or professional knowledge of sports gained through personal involvement or participation in a specific field of sports, or using a late betting strategy. ; " - What is this nonsense? What knowledge do I have for professional sports? explain? to sit online to watch the broadcast and place a bet? this is professional knowledge, I am an ordinary gambler who bets his money in order to have fun, what kind of idiotic accusations against me?
that is, I bet with you all month, you withdraw money to me, as soon as I had a large amount on my balance sheet, you decided to scam me? smart,
I also ask you not to look that my account was registered recently, I have been following bitcointalk for a very long time, I registered an account in early November, just when I was looking for a betting site. Now I see that trustdice just blatantly cheated me, I gave them all my data, I played with them for a whole MONTH, withdrew money, and as soon as they had the opportunity to steal my huge amount, they did it. In the past they have withdrawn 1000~ usdt, now they seem to be having a hard time when they need to cheat players.

In the world cup do you think people are making money? There were so many upsets that it feels like a good world cup for the bookmakers only. Too many results in the favour of underdogs should make you a lot of money. 😉

Sorry about off-topic. Sometimes people are too impatience and you have to deal with them. Hopefully you will resolve it soon.

Also leave a response for the user too.

Unfortunately he ignored me.
What do you mean by is it done? Yes, Fairspin paid me after +20 days.
I guess props to Fairspin, atleast they didnt ban me.

chances are you have the same problem as the OP. reps have already come to the thread and provided feedback. I guess you also need to bring a rep to your thread. maybe the problem is the same.

By the way, you have also had problems with other casinos before. is it done?

Hi OP,

I don't want to bring bad news, but my withdrawal was delayed for 5 days and then suddenly got banned(Money confiscated).


Heres my thread: https://bitcointalksearch.org/topic/scammed-by-trustdice-account-banned-and-money-confiscated-5425968


Hopefully you will get your money back.

That's fast it only takes 12 hours to address the issue and confirm OP's account, they have a good reason because of the World Cup I hope everything looks good for OP knowing that he found Trustdice here in Bitcointalk because of the good reviews, Trustdice will not the community down if OP deserves his winnings.
OP update us on the development of the case once you receive your payout or if there are issues.

Hello there,

TrustDice team here.
We are experiencing a high volume of withdrawals at the moment due to the world cup. While most withdrawals get approved instantly, some withdrawals require manual inspection. Please be assured that your withdrawal will be accepted if everything looks good.

Best,
TrustDice Team
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Final Update Dec 19, 2022:


Upon reviewing OP's submitted info, we discussed with our sports provider as soon as possible to re-evaluate the decision. As a result of such discussion, we have decided to unblock OP's account, return the confiscated funds, and have informed the OP at the first opportunity. We also sent $100 withdraw-able bonus to OP's account to compensate for the inconvenience caused by all the these.

It is our understanding that OP has initiated a withdrawal, which has been approved. As the below TX id suggests, the transaction has now been completed:
https://tronscan.org/#/transaction/603bc06c1665a40215a4e01e163f1bc9c32ab83e5f800be2592bb4be186fcda5
This means OP has received his full balance, plus $100 bonus.

We deeply apologize for the inconvenience caused and will work hard to improve our sports betting anti-abuse systems.


Sincerely,
TrustDice Team

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Dear Bitcointalk community,

Throughout this entire thread, we discussed with Mr. Pmalek about this case for days. However, as Mr. Pmalek started to distort our words and put words in our mouths, the conversation gets increasingly non-constructive and unproductive. Having this type of conversation is inconsistent with how we do business, therefore we eventually decide to stop participating in this thread.

Here is an example of how Mr. Pmalek distorts our words.
We said:

Then Mr. Pmalek started to distort the meaning of that sentence:

No, we didn’t say "NBA matches begin later than expected". We said “delays of over 10 minutes were rare." In English, when we say something is "rare", it means the thing is very unusual. It doesn't mean the thing's opposite definitely always happens. So when we say "delays of over 10 minutes were rare", it means "delays of over 10 minutes" are very unusual. It doesn't mean "delays of below 10 minutes" definitely always happens. For everyone's reference, here comes a ink to Cambridge Dictionary.


Sadly, instead of examining his own behaviors, Mr. Pmalek decided to strike first and accuse us first.

This is his accusation:

But let's take a look at what he said:
So they clearly include NBA. And that means the delay of they. So Mr. Pmalek did mean "NBA always begin with a delay".

And we understood he meant it and we asked a follow-up question. But it is where he claims we twisted his words:

As explained above, his sentences did mean "NBA always begin with a delay", then, strangely enough, he accuses us of saying so. So forgive us that we have to refute such false accusation.


In addition, we notice that Mr. holydarkness is also behaving in a similar manner.

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Make no mistake, someone else's behavior won't affect OP's case. We still look forward to resolving this issue with the OP, who’s been labelled as abuser by our sports provider initially. If anyone can find following information, please feel free to send to [email protected] so we can forward it to our sports provider for them to reconsider:
- The actual time the game was delayed.
- The exact score and countdown at 3:54 a.m. (UTC) on December 1, when the OP placed his bet.
- The exact time the timer started running and the actual length of the game.


Sincerely,
TrustDice Team

What happened::delay payment and block my account

Scammers Profile Link: trustdice.win

Reference Link: my login on trustdice: Laki21000
Amount Scammed: 2138$ USDT, my current balance is 800 dollars on balance, 1338 on withdrawal pending. https://imgur.com/a/OtxLB4L
Payment Method: TRC-20 USDT
Proof of Payment: https://imgur.com/a/fQf5DBl
PM/Chat Logs: https://imgur.com/a/fQf5DBl   (Here are all the screenshots that are needed, I will add screenshots in separate posts if necessary)  
Additional Notes:Hello, everyone, I registered on trustdice in early November, made bets, played sports, for my entertainment, I love American sports, I bet on American football, NBA, it happened on European basketball, there were no problems, but every time everything became delay payments more and more often, first for a day, then for two days of payment. As a result, this Saturday I made a withdrawal for 1338 dollars, and I had 500 usdt left so that I could play more, make bets, but I still waited for the withdrawal, I could not restrain myself and decided to bet on American football, and I also won and I became 800 dollars on the balance sheet, and 1338 pending for withdrawal, as a result, they have now requested KYC, I successfully sent the required documents, but they ignore me for the 2nd day, they don’t answer, they say wait, they didn’t even write to me that my documents have come for consideration, I’m very worried, I am an ordinary player who found this site on bitcointalk, I was in the gambling section and was looking for a suitable site for betting, I see there are a lot of good reviews, there are also a lot of good reviews on trustpilot. I actively bet for a whole month, won, lost, but each time they began to withdraw more and more slowly, I'm not an abuser, I didn't use bonuses, because I don't know how to wager them, I received their internal currency and staked it, made bets and that's it, in the end, when my amount reached $ 2,000, they decided to freeze me. If everything is decided and my money is withdrawn, I will be happy, because I won it honestly.
P.S I'm sorry if I wrote something bad, I'm writing a message through a translator, I don't know English.

_____________________

After 2 weeks of discussions TrustDice made a withdraw of my funds with a bonus of 100$ USDT, however I ask everyone to come here and read the entire message thread so that you understand everything