Also I think if you get the extranonce working it changes the version of cgminer that is running to 4.8.0 which you can check from the main page.
I've tried restarts (and reboots), with and without changes - but just again now to be certain. No change. I am cgminer 4.7.0 across the board.
Make sure you're pool is formated this way: stratum.westhash.com:3334#xnsub
Hrm. That's frustrating, to be sure. I've got it working on the latest firmware with both the included cgminer as well as the updated binary. I wonder if it's the difference in network topology, although I would find it far-fetched myself.
I'll ponder it.
In the mean time, what variables are you passing in the password? I pass price and difficulty. I also tack on %h to the end of my payment address to help identify the units.
It's working ... it's working!! Had a few minutes today to test. I was always assigning price in the password field, but I wasn't using #xnsub at the end of the ULR. When I added #xnsub and, for good measure, the difficulty to the password field - it started working. (this with the price set artificially low to test live) I've since removed the difficulty, and all is well—on the 4.8.0 miners. On the 4.7.0's, #xnsub kills 'em (dead). Now working to get my 4.7's to 4.8's... Thank you!
oh so 4.8 is required? psh... need a firmware upgrade =/ or howto on changing lol