Topic: WARNING - Cryptsy loses your Coins!! (Read 5126 times)

Cryptsy just raped me too,
happened on the 31st during the issue you were having on Cryptsy here is Vern's tweets about it:

BigVern @cryptsy
doge balances will be temporarily inaccurate as wallet is rescanned. pls dont file a ticket. balances will be accurate in an hour or so.
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31 Jan
BigVern @cryptsy
System is reprocessing effected DOGE deposits. If yours isn't showing now, then it will shortly.
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31 Jan
BigVern @cryptsy
An update to the DOGE wallet prompted a chain download, which resulting in the temporary reversal of some deposits. I'm fixing it now.

This "reversal" in deposits actually happened to me when I was depositing to MY wallet.

Here is the deposit:

Status: 5497 confirmations
Date: 2/3/2014 12:24
From: unknown
To: DQWCMK92bsX1vXDRC7RsCVdjmJL8BGiDKJ (own address)
Credit: 675529.659 DOGE
Net amount: +675529.659 DOGE
Transaction ID: b5824569c8f68daea79a65d52320dd979bbfb9b258cc69bd030b39f085c40b00

That came from you guys but somehow it was reversed during whatever happened on your end to go to Status: 4553 confirmations
Date: 2/3/2014 12:25
To: D8jZwpdZHkTa16dXmXTHAuqNjoP2MHiwQP
Debit: -675529.50 DOGE
Transaction fee: -0.159 DOGE
Net amount: -675529.659 DOGE
Transaction ID: d2811f35d02abc4dec4e713804e22dc7dc607c716aee52178f4b1f1b77c21acf.

That you don't have problems doesn't mean that there are no problems.

New markets are opened every week. My YaCoin are missing for the third time now and cryptsy is completely silent... They never informed us.

+1

Wish people would stop running to the authorities, I've had zero problems with Cryptsy recently (apart from a bit of lag now and then).

Getting government involved is going to cost all of us a lot more than a few BTC. Everything that the government turns to shit. Look at fiat.

I am pretty sure they have lost my dogecoin / username: stephvogt due to the issue that happened yesterday with the deposits not showing up Vern tweeted "BigVern @cryptsy
An update to the DOGE wallet prompted a chain download, which resulting in the temporary reversal of some deposits.  I'm fixing it now."

Sure you are Vern.. sure you are. Meanwhile almost 48 hours later, I am still missing out on 675,000 doge with just a ticket being processed in my possession.

VesperPL on the internets nobody hears you scream 

Maybe better to open a new topic to discuss your problem/warning.

Anyway.. There were guys here filing complaints(at a state office if I'm correct) against Cryptsy for the way they work. I'm willing to spend bitcoin to pay for some costs made so there will be put a stop to their terrible practices...

I still have negative ballance. Stop this bullshit and give back our money!!!!!!!!!!!!!!!


http://imageshack.com/a/img59/6946/24ys.jpg

mh

Sure, I will definitely call it intrinsic risk when I was the one pushing the sell button at a downtrend and losing 50% of my coin that way. Their system fails so it should be their problem, not mine.

Something new:
Now my Yacoin are missing for multiple days already and yacoin is also removed from the list of tradable coins. They do not mention it anywhere..

Not to say that your points are invalid, but I consider the majority of your post to be under the heading of intrinsic risk. Better customer support is something basically every service that is growing rapidly requires. You don't hire 100 people on the off chance that you may be successful, you test the waters first and upscale accordingly.

 

It is not only about coins just disappearing(which seems to be happening less now, thank god) and running an audit to recalculate the balance, but the losses made while they disappeared.

I know people(including me) that placed sell orders of coins where they expected that the price of the coin would drop in a few hours/days. After placing the order, both the coins and the sell order disappeared.

After a period of time, prices dropped significantly(>50%) and coins were still lost. As more coins are added, less trades will be made on existing coins and prices won't rise that easily back to a break-even point.

So in terms of actual numbers for each coin, there is no loss. But in terms of btc/ltc there is a loss of >50% for these trades.


When owning a financial system where thousands of btc/ltc are traded, you have a certain responsibility that your system is reliable and you deal with above problems in a proper way. Now they only gain money on trade fees but let their customers pay for mistakes/problems on their side, which is -totally- unacceptable.

If you observe problems, take proper action! Don't add more coins, compensate your customers for your mistakes and worse case: shut down the system and inform people exactly about what is happening.

People should be aware of these things when trading at cryptsy(this also applies for some other exchanges).



Accepted

I apologize I thought it was a comment on my post. I'm very sorry for your loss! This is very irritating when no one claims responsibility. I like to build websites and I thought of a cryptocurrency exchange but I didn't want to be responsible for that large of an amount of other peoples money. If the site was hacked and others coins were stolen I would feel responsible and may be legally, I don't know I'm no lawyer. I should probably shut up until I cool off.

Again I apologize @ledmaniak

Usually Cryptsy resolved this kind of issue running an audit on the account.
Has the situation with deposit/withdraw changed?
I don't see huge spikes and downtime as we had few weeks ago

Guess you don't remember the btc-e rollback.

Silence yourself little fool.

Yes, that is a valid concern but you must remember that cryptsy really owes it's success to prompt addition of any of the 'scamcoins' that do not self-destruct in under a week.
For some reason, I have a great deal of respect for Vern, especially since bribes don't seem to be a major factor in the addition of coins instead of the amount of time the coin has lived and community support behind it.

I think they will at least attempt to continue with the methodology that has been financially successful.


Anyways, for those of you that do indeed have missing coins, I think/hope that you will receive your funds eventually. To those of you that never had your transactions broadcast to the network from your personal wallet in the first place: cryptsy is not to blame, do not submit silly support tickets and make those with valid problems wait longer than necessary.  

Makes me want to spam it a bunch to get btc.

Negative values shouldn't be possible with cryptocurrency Craptsy somehow manages to make it possible.

Fuckin assholes.

Jerk? I was not responding to your post but xIronCrossx. I feel sorry you lost coins, I'm in the same boat..

Yes I lost 5+ Litecoins on Cryptsy depending on what the market would have done. My coins were traded for Litecoins and withdrew! JERK!

Oh right, luckily, you didn't lose any money then. So what is the problem, hu?!

Sure, every exchange has growing pains. But when cryptsy is already malfunctioning, why add more new scam coins when your system cannot handle current customers and trades? Altcoin market is fluctuating very fast and a lot, so if you want to trade on those markets, it should be a fast trade.

I made multiple sell orders of coins that were bouncing around heavily and would soon crash. Then the system lost both the sell orders and my coins. Price dropped by 50% within an hour. Then after a day, they found my coins back and what do you think they said that I lost money because of their mistakes? "everyone lost something and I should just be happy I got my (heavily devaluated) coins back".

So if I invested 5 of 10k dollars in coins for day trading, I should just accept my loss because of their mistakes?!

Recently they discovered that their system was adding the double amount of 'cryptsy points' when a trade was made. Instead of saying that from now on, a different amount of points would be given, they simply halved the amount of coins I made!


They are complete amateurs, not taking any responsibility and only cashing trade fees. Their way of working is already harming the crypto coin market and trust that people have in crypto coins. Adding so many coins that have no added value has a huge effect on the whole coin market and more people will lose instead of win. This will cause a decrease of the amount of users in the market but big profits(for the exchange) on short term.