I noticed something odd going on with DOGE specifically, might be because they recently added it to the exchange.
I logged a ticket as I was missing 5k after depositing even after 2000+ confirmations, ticket got resolved without closure. Good old blockchain to the rescue to provide proof of the transactions, hopefully it gets sorted. Other coins are going through fine however.
Ticket 57975 if anyone is watching. Otherwise happy with the DOGE exchange so far.
Edit: I saw the bad lag earlier, thought it was my end, guess not.
Topic: WARNING - Cryptsy loses your Coins!! - page 3. (Read 5126 times)
They reply me and I'm pissed of
http://s15.postimg.org/s5duc8zyz/crypt.jpg
and continue of Cryptsy reply
Bit John
wystawił ocenę 14 minutes ago
Hello Ariel Plpo,
Yes you overbought the DOGE by a significant amount at what point did you notice? How long have you held it? Your welcome to sell the DOGE at any point there is no rush to settle your account.
BitJohn
Operations Manager
[email protected]
Tradekey: c66b821fccac75687ce5dff421c9852d67a8205b
Need BTC for FIAT now?
Try CampBX or Coinbase use my referral save money
Ariel Plpo
wystawił ocenę a few seconds ago
I saw it immediately but I don't write to You becouse i was think that yours system must do an audit and theme all be alright. Sorry but I will not wait until the price of doge goes up to be not lossy.
Sorry but it's not my fault that your server had lag when i was selling my coin. I see only one solution.
Take frome my ballance doge that system give me by fault and fix my negative ballance.
Sorry for my gramar. I didn't wrote in englisch for years.
And I really I appreciate for Your respond.
Reagards
http://s15.postimg.org/s5duc8zyz/crypt.jpg
and continue of Cryptsy reply
Bit John
wystawił ocenę 14 minutes ago
Hello Ariel Plpo,
Yes you overbought the DOGE by a significant amount at what point did you notice? How long have you held it? Your welcome to sell the DOGE at any point there is no rush to settle your account.
BitJohn
Operations Manager
[email protected]
Tradekey: c66b821fccac75687ce5dff421c9852d67a8205b
Need BTC for FIAT now?
Try CampBX or Coinbase use my referral save money
Ariel Plpo
wystawił ocenę a few seconds ago
I saw it immediately but I don't write to You becouse i was think that yours system must do an audit and theme all be alright. Sorry but I will not wait until the price of doge goes up to be not lossy.
Sorry but it's not my fault that your server had lag when i was selling my coin. I see only one solution.
Take frome my ballance doge that system give me by fault and fix my negative ballance.
Sorry for my gramar. I didn't wrote in englisch for years.
And I really I appreciate for Your respond.
Reagards
full member
Activity: 192
Merit: 100
bitcoin-world.de - The european information source
lost about 10k GoldCoins on cryptsy and have opened a ticked. I will answer later if I get my coins back.
same and or similar shit happened to me on craptsy
We should make some really noise!!! Maybe on facebook make antCryptsy profile and there describe our problems. If evryone post thread with some pictures... maybe they can finally listen to us!!!
I haven't been able to overspend for a while now. It will always tell me insufficient funds. The only time I ever got a negative balance is when it was laggy and I was spamming the buy/sell/cancel buttons. Stop being so damn stupid and get some common sense. If something lags, you don't spam the buttons because those clicks will eventually go through potentially causing a negative balance. Also, if you get trades that are obviously not yours (I got an extra bit of LTC once), then don't trade that because it will get taken out again.
Common sense, use it and you won't have issues.
Common sense, use it and you won't have issues.
yeah, thats exactly the same I told a friend. People just have to act properly, you cant trade as if its btc-e. And make slow moves, everyone knows problems could appear. And I dont know any other similar exchange I could go to. So I just hope they keep on getting better.
btw. I think im missing cryptsy points, but havent wrote a ticket or something, I just wait after the holidays if they are back then
cheers,
Cryptsy should just disappear. And MtGox too btw. They're horrible, but they have just so. much. money. going through that it's keeping better exchanges of similar size from appearing. If they were to disappear, people would flock to other exchanges and I'm sure they'd have better quality, as they wouldn't want to repeat the same mistakes that led to those two's demise.
If I get back my cash I thin twice before deposit any coin on Cryptsy!!!
Substandard service due to inadequate hardware and poor customer services...quite a bad service all in all...
I haven't been able to overspend for a while now. It will always tell me insufficient funds. The only time I ever got a negative balance is when it was laggy and I was spamming the buy/sell/cancel buttons. Stop being so damn stupid and get some common sense. If something lags, you don't spam the buttons because those clicks will eventually go through potentially causing a negative balance. Also, if you get trades that are obviously not yours (I got an extra bit of LTC once), then don't trade that because it will get taken out again.
Common sense, use it and you won't have issues.
Common sense, use it and you won't have issues.
wow, i thought cryptsy.com would be serious. Now i'm afraid. 
For five days i'm waiting for fix my negative ballance. mThey give me -0.41btc and now I can't witherdraws any coins until I pay that debt.
Cryptsy suck!!! I lost a lot of money. I cant trade and get back my cash it's some joke?
Cryptsy fix my negative btc ballance immediately. I will not wait anymore!!! my support ticket #54503
Cryptsy suck!!! I lost a lot of money. I cant trade and get back my cash it's some joke?
Cryptsy fix my negative btc ballance immediately. I will not wait anymore!!! my support ticket #54503
You are actually wrong. I posted my ticket almost a week ago, and waited. Then I followed Mullicks recomendation to PM him. Then I had to post another ticket for a different reason. Then Bitjohn got back to me. I tired in good faith to follow there rules, wait when Bitjohn said he would have it fixed, tried to do it via ticket system, then PM, then public. I only became vocal when I kept receiving empty promises or altogether being ignored.
And I also disagree, because the ticket that I submitted SECOND, got responded to BEFORE the ticket I submitted first. Clearly showing that there was no orderly fashion. I also publicly posted it because from a business point of view, if management/ownershp doesn't see where they are lacking, then they cannot fix the problem. If you have ever been in management, then you would already know that.
And I also disagree, because the ticket that I submitted SECOND, got responded to BEFORE the ticket I submitted first. Clearly showing that there was no orderly fashion. I also publicly posted it because from a business point of view, if management/ownershp doesn't see where they are lacking, then they cannot fix the problem. If you have ever been in management, then you would already know that.
We are actually in total agreement! My intention was not to criticize you, but point out that Cryptsy has responded in a meaningful fashion only when the complaint becomes public. Cryptsy is fully responsible. What you describe is exactly my point.
I too have lost money in the CENT/XPM fiasco. Only my last set of trades was to BUY CENT which is now completely gone 
So I don't have a way to claim I'm missing XPM because I actually bought CENT.
I think I need to just go through and withdraw my funds
So I don't have a way to claim I'm missing XPM because I actually bought CENT.I think I need to just go through and withdraw my funds
still missing xpm, btc, and, buk.
think all my tickets are closed as resolved, think all my replacement tickets are being ignored.
they run their audit and think they've solved your issues.
somethings a miss with the lot, plenty of people continue to have the same issues, wonder how many peoples balances are wrong and they haven't themselves kept track.
think all my tickets are closed as resolved, think all my replacement tickets are being ignored.
they run their audit and think they've solved your issues.
somethings a miss with the lot, plenty of people continue to have the same issues, wonder how many peoples balances are wrong and they haven't themselves kept track.
On a sidenote, if you guys responded to tickets and Pm's as fast as you just did, I am pretty confident that the other problems and growing pains you are having, the customers would be more adapt to stick it out with you.
Cryptsy is sacrificing the integrity of their support queue, so that they can accommodate the most vocal minority of frustrated users. By publicly addressing small numbers of complaints---those that are the most visible---it allows Cryptsy to sidestep effectively addressing the majority of tickets, and further delay fixing root causes. It amounts to selective scamming; less vocal users get shafted. A reason your ticket has gone ignored is specifically because Cryptsy is playing support games. It is a cheap sleight of hand PR tactic, and effective.
I am happy for you that you have had your issue resolved!
All other frustrated users: consider how quickly mybogusname received attention, and the path to resolution. Cryptsy will cater to public complaints and legal threats. It is a risky behavior, with long term costs that Cryptsy may not realize that it is encouraging---but possibly your best opportunity to stem the financial loss Cryptsy is causing you.
Investors: witness Cryptsy is actively driving users from its site, while potentially compromising their long term ability to support users by establishing bad precedents, and simultaneously encouraging of legal threats that jeopardize your investment. Caveat emptor.
You are actually wrong. I posted my ticket almost a week ago, and waited. Then I followed Mullicks recomendation to PM him. Then I had to post another ticket for a different reason. Then Bitjohn got back to me. I tired in good faith to follow there rules, wait when Bitjohn said he would have it fixed, tried to do it via ticket system, then PM, then public. I only became vocal when I kept receiving empty promises or altogether being ignored.
And I also disagree, because the ticket that I submitted SECOND, got responded to BEFORE the ticket I submitted first. Clearly showing that there was no orderly fashion. I also publicly posted it because from a business point of view, if management/ownershp doesn't see where they are lacking, then they cannot fix the problem. If you have ever been in management, then you would already know that.
i hope this gets sorted out for you...
ALSO,
i Would post my original ticket numbers but they have been CLOSED without notice without being resolved, and all i got was emails from them about overspending, and being "allowed" to overspent.
I don't care if you have a bug. Fix it, don't take my money.
My tickets were all closed even the ones with screenshots, very revealing screenshots, how convenient right? i'm starting to wonder if these "Bugs" are sitting behind a monitor right now.
i Would post my original ticket numbers but they have been CLOSED without notice without being resolved, and all i got was emails from them about overspending, and being "allowed" to overspent.
I don't care if you have a bug. Fix it, don't take my money.
My tickets were all closed even the ones with screenshots, very revealing screenshots, how convenient right? i'm starting to wonder if these "Bugs" are sitting behind a monitor right now.
My 740 XPM have been ROBBED by cryptsy.
I opened tickets relating to several bugs on the site on december 14.
These bugs were also witnessed by Sanghelli.
I talked to pr9me in IRC he claimed i overspent, i did not, that was another problem they had on cryptsy.
I bought @ 5 and sold @ 6, in the XPM/CENT market,
The trading engine "encouraged me" to buy more by indicating, as all logical interpretation of my trades would, that my balance was GROWING.
My balance kept on growing for several hours. Until i noticed something wrong with the trades, my balance kept on growing as it executed trades in the inverse order i placed them, that is it bought @ 6 and sold @ 5.
there was nothing i could do to stop it, and my balance kept on growing.
After a while, in a moment my balance just disappeared out of nowhere, and went negative! down to -140 XPM i believe, i continued seeking support and someone nicnamed "NotBigVern" reimbursed my balance to 0. However it was 740 XPM before this thing. That was worth 3000 $ at the time, and i intended to exchange it right then!
I repeatedly tried to talk to someone on IRC, ticket system, support forum, Reddit, my friend succeeded on contacting bitjohn who seemingly helped him with another problem.
I have not messaged bitjohn yet here, but i will now. He seems to have problems with his email? or maybe my emails got lost @ the post office? gotta hate unverifiable communication.
I want my 740 XPM back, sanghelli wants his > 800 XPM back, and i have a few more people's emails, who had the same problem.
Hopefully bitjohn can reply and fix this problem here.
I opened tickets relating to several bugs on the site on december 14.
These bugs were also witnessed by Sanghelli.
I talked to pr9me in IRC he claimed i overspent, i did not, that was another problem they had on cryptsy.
I bought @ 5 and sold @ 6, in the XPM/CENT market,
The trading engine "encouraged me" to buy more by indicating, as all logical interpretation of my trades would, that my balance was GROWING.
My balance kept on growing for several hours. Until i noticed something wrong with the trades, my balance kept on growing as it executed trades in the inverse order i placed them, that is it bought @ 6 and sold @ 5.
there was nothing i could do to stop it, and my balance kept on growing.
After a while, in a moment my balance just disappeared out of nowhere, and went negative! down to -140 XPM i believe, i continued seeking support and someone nicnamed "NotBigVern" reimbursed my balance to 0. However it was 740 XPM before this thing. That was worth 3000 $ at the time, and i intended to exchange it right then!
I repeatedly tried to talk to someone on IRC, ticket system, support forum, Reddit, my friend succeeded on contacting bitjohn who seemingly helped him with another problem.
I have not messaged bitjohn yet here, but i will now. He seems to have problems with his email? or maybe my emails got lost @ the post office? gotta hate unverifiable communication.
I want my 740 XPM back, sanghelli wants his > 800 XPM back, and i have a few more people's emails, who had the same problem.
Hopefully bitjohn can reply and fix this problem here.
Jump to: