So it was a temporary break just like I suspected. That's the thing when you depend on a third party software provider. Look at freebitco.in, the owner coded this website from nothing and he knows every part of it. Someone told me this long time ago:
"When you own a business you need to be able to fix everything there is. You need to be able to do whatever needs to be done."
This is like owning a restaurant. When the cleaner guy quits, you need to be able to clean the toilets because your chef won't do that crap. When your main chef gets sick, you need to be able to cook. When you are short on serving staff, you need to be able to serve. That's how it is like to own a business.
That is the way it should be, after all we know that starting up a business is very expensive and if you can save someone money here and there at the beginning you should do it as it will give your business a better chance to become profitable over the long term.
So at the beginning it could have made sense for this casino to use a third party provider, but since this is a great deal of what the casino offers to their clients then this means that whatever idea you may have for new games is not going to be implemented, and if there is some downtime on the service you are using to get your games then there is nothing for you to do but to wait until they fix the issue on their side, so a much better solution is to implement your own games, this way if something goes wrong or you have new innovative ideas you can do something about it immediately.