Topic: 🚨WARNING: Top Affiliate to Banned User - My Nightmare with Shuffle Casino (Read 977 times)

Not that my opinion matters much, but I think Mandy is entitled to her affiliate commission up until the date of the ban. The casino has a right to ban users, and the sum of reasons as to why seems rational in this case. However, with-holding their commissions isn't cool.


Seems like if you had anything of value to add, you would have just said it instead of trying to destroy this person's reputation. Following this person around & harassing them on social media is weird and unhealthy. As is trying to interrupt the conversation with things that don't have anything to do with Shuffle.

I again ask you to bring one of them in here with proof of me saying that. Just one.

Multiple people recently admitted in the community that Mandy said she'd send them titty pictures if they posted her twitter post links in chat. Sounds like desperation to me! good luck Mandy you have no concrete evidence of anything apart from breaking terms of service, enjoy being poor forever you bum scammer!

I have never scammed anyone.

The YouTube video being referenced is about a legitimate makeup company I ran with my sisters 6 years ago, there was absolutely no scamming involved.
I have a hard time understanding how people upset about not receiving makeup they ordered because our business shut down during a worldwide pandemic has anything to do with why Shuffle will not pay me my commission.

This small group of strangers who are never honorable enough to use the same accounts or let me know who they are, spend so much energy spreading lies about me without any evidence.

Please show me ONE person in this community that I scammed. Just one. How I scammed them, when, how much, just tell me one story with a name or event that I can defend myself against because I am tired of the broad accusations.

Regarding the threats about sharing my private images. These are the sick people who call me a scammer while sending naked pictures of me against my will to my family, to my boss, to other members of the community without even thinking twice about it. These are the people I deal with in the community. But I am the toxic one.

I ask you again to please show me ONE person in this community that I sent nudes to in exchange for them using my affiliate link. Just one.

To be clear: I am focused on resolving a legitimate business dispute about affiliate commissions and selective rule enforcement. These pathetic attempts to dig up and misrepresent unrelated past business ventures, mixed with threats to share private images, rather than address the documented issues I came to discuss will not stop me.

Mandy is a well known scammer in gambling communities and a lot of people can confirm this.
There was a Youtube documentary about her and her sisters scamming people with some products they sold in US.

Also it's true that she sends nudes to people in order to get them on her link.
If I'm allowed to I can post her nudes here.

She broke the terms of the site and should not be allowed to step there, I recommend her starting affiliate marketing to some sites like Fanduels etc or start an Onlyfans.

I know there is a lot of random information being talked about between the actual story, so I can understand the confusion. Shuffle claims I was banned simply over a routine KYC demand almost 2 years after joining. There are no bonuses being held, but earned commission from my affiliate wagers.

Well, might not be. We make conclusions based on what we read. All I am saying is maybe casino has a reason for what they have done. It is because they should have known the consequences of their actions if they acted crazy without a reason. Reputation takes a life time to build, only a second to destroy.


This.

They can cancel any bonus payment anytime without a reason. Unless it is scamming directly (like completing a job and not getting paid for it, or winning a bet and not getting paid), there isn’t anything you can do about it.

It is not even remotely true.

Wtf? Is this true? I guess we really have to listen to both sides before coming to a conclusion. I am not saying OP is a liar but maybe the casino has to say something too. Sometimes these matters are not completely black or white. Sometimes it is gray.

“Huh you harmed me like that (or just because they can’t afford to pay) then I’ll cut your bonus in half.”

“Huh you are showing your tits in chat and scaring customers? I guess I gotta ban you.”

Probably what happened.

Perhaps it's just me, but I gave both posts three times throughout the day to ensure I am not influenced by certain mood, and yet I keep feeling it's worded and steered toward certain direction, especially as the things conveyed on both paragraph has been explained more than once. The situation and clarification has been made, yet the narrative wrote as if the passage never read. So, let's tidy up and steer the matter back into the original narrative and make things simple, shall we?

These very long wall of text are talking in summary-style instead of replying word-for-word. I can do that if you want me to, this is not my first dance, after all, but I think this is the better approach.

Of, "having strangers tell people not to help you in the shadows"
Yet I am here, am I not? Trying to get things done, offering a way for parties involved to find a middle ground? And what do I get? Being called... well, what's written in both paragraphs above.

Of a Fair Mediator requiring evidence for all claim, from all side
As stated, this is the purpose why I mentioned at the beginning of the thread that I will be looking for Noah's direct contact, for more seamless communication as casino rep has a repu of being rather hard to hold because they're not online 24/7. And I've assured that Noah is being questioned, I said and I quote myself, "I believe people can easily infer that I asked and nitpicked Noah through that direct contact. Afterall, I did say that I am looking for his contact for a seamless communication." so yeah, evidence findings are done from both sides.

Unfortunately, general consensus of this forum and how it works regarding personal message, direct message, and other means of communication is to prefer them to be remains for the eyes of the people in communication [this is also the main reason why I always prefer to have every discussion in public, to stay transparent and keep certain narrative away from anyone mulling over mud-ball]. Yet, I believe these part can be shared safely, under argument that these are my messages, so I did not violate my counterpart's privacy:





Granted, it's near incomprehensible as many parts were censored and it's a very short snippets, but that is due the nature of the conversation, a work in progress in me questioning Noah with my own series of questions that I don't think will be good if the other party learned about what he said as his defense.

Those, though, should enough to prove that I inquire to both parties, simultaneously.

Of a clause in ToS that I brushed in post script
I wanted to mark the part I am referring to in red box, as I usually did, but I didn't do that as I thought all the people who read the screenshot understood what I am referring to. So, to be clear, it's this passage, "You will not disseminate any information which is unlawful, harassing, abusive, threatening, libellous, defamatory, obscene, indecent, inflammatory, racially or ethnically objectionable, pornographic or profane, or any material that could constitute or encourage conduct that would be considered a criminal offence or could give rise to civil liability;".

And to be painfully clear, it's this part of the passage, "[...] Harassing, abusive, [...], inflammatory, [...] or profane. [...]" of which, summarized, toxic.

Why do I brought that matter?
As I said [as a post-script] while I roam through their ToS, I found out that "being toxic" [to be clear and as a disclaimer, this is a blanket term to the passage depicted above it, to simplify matters] is considered as a breach of ToS. And I think, other than the reason you got banned from chatroom, that's probably why they require you to do KYC.

Granted, I don't think I've ever mediate people who got banned for being... outspoken. But that's probably a contributing matter. It is meant to be a side note, something to discuss, that you probably were considered breaching their ToS with that clause. And yet, after several explanation, you still insist on placing it as a vocal point.

Of whispers and tabloid gossips behind closed doors
Is it?

From where I stand, with my very own personal opinion as I read the posts three times [to be unnecessarily detail, all were when I am in a bright mood], I can see the tendency. As, to be blunt, the sign of being toxic and inflammatory are there. You've been explained about the purpose of that passage, and you wrote two, not one, whole different narrative to... what? Lead people to think that I am biased? Or what? I am giving you a benefit of doubts right here right now, you previously said that [inferred] I should verify claims and ask for clarifications, so what's the purpose of those posts that [according to the impression I get] pain me as biased?

yet again, is it? Tabloid gossips?

Your own screenshots:



How likely is it strangers on the internet and the keyboard warriors all over the world [who happen to be in Shuffle's chatroom] suddenly thought the same and come into same conclusion and go with united front? On more than one occasions?

Fact that I am not sure I get from Noah or being discussed here: you got plenty chat bans for toxic behaviors, warned about five times that if you continue on, you'll get permaban, and finally, the ban hammer hit when you abuse another player. feel free to confirm or deny, I'll ask proof of these warnings from Noah suppose you denied it, just to be sure I verify everything.

Granted, this, dated 4th May, it should rather be outdated as the explanation I got succeeded the message on that date.

So, is it?

One thing that might worth to mull, not just here, but also for your IRL [and no, this is not a personal attack, this is sincerely coming as a piece of advice]: if a lot of people think you're toxic and you provoke a lot of people very easily, maybe that's not you being defensive and wrongly accused, maybe it's time to do a self-reflection... unless you're with NPD. In that case, there's nothing further to talk about.

Of why suddenly the Nebraska became irrelevant?
As stated, during my exhausted situation yesterday, my mind entered simple-mode. It disregards complex things and digest the very basic of situation. It broke down things I tried to know and inquire from both parties, as they suddenly no longer relevant.

You falsified KYC
That's the end of the story.

Suffice to say, your case ended before it even began. Why? Ask yourself. No, ask anyone else, really, what'll happen when you bring this to CG or AG or any mediator, or perhaps their licensor [once they're fully operational] and after the narrative from your side, be it long or short, Shuffle's answer is simply, "she falsified KYC".

You forged govt. ID. Last I check, that's a class IV felony in Nebraska.

So yeah, no other matters relevant anymore. You were caught falsifying your KYC that instantly broke ToS that entitles them to terminate your account and confiscate everything. Of which they did. That's the end of the story.

If Shuffle is as corrupt as you described, your best approach was not to create this thread nor to submit a forged ID. It's to reach them and make a deal with them [according to the narrative, they're corrupt, after all] negotiate a term and how you could pass the KYC check.

And things would be far easier if the staff that are close to you already know you're from Nebraska. They'll collude with you [remember, the theory being amused on this paragraph is that the company is corrupt], they'll cover for you.

Instead, you submit fake KYC. And that is where the case closed. Not only you're caught red-handed breaking their ToS, you're entitled to answer to class IV felony.

Shouldn't the matter ended right then and there with the fake ID being submitted? Should whether Noah and Cam already know you're US citizen all this time still matter? Well yes, technically, it mattered, if you approached them and appeal for some leniency for being a user with US citizenship, but that option is out of the window when the KYC being submitted. Is it still worth being scrutinized?

IMO, no.

Of... thus
As proposed, the best thing right now is to close that chapter. You made a terrible terrible mistake forging ID. To be completely redundant, I'll repeat, bring this to any arbitration body, and I tend to believe the instance fake KYC being introduced to the table, the case is sealed. Be it you or other players, be it shuffle or other casinos.

I'll try to see if I can get Shuffle to liquidate whatever entitled to you [again, no promises].

Otherwise, if you still see me as biased, incompetent mediator, or whatever innuendo you tried to convey with your latest posts, I'll do us all a favor and withdrawn myself from this.

One gigantic note: I am not benefited at any degree from this case. Instead, I spent resources: time, contacts, mind-power to draft and make references and crosscheck things, my migraine pills, and well blood pressure. So yeah, why do I need to waste all of those if I am not needed?

Give your words and I'll instantly withdraw myself.

I usually side with players when I feel they’ve been wronged by casinos. Even though this is an affiliate issue, I sympathize with you.

What you may not fully understand here is that it's their business, and they have the right to decide how they want to run it and who they choose to do business with. If they've decided, for whatever reason, to discontinue their relationship with you, they are entirely within their rights to do so, unless there’s a signed contract stating otherwise, in which case they’d be in breach of that agreement.

If I were in your position, I’d be mad and disappointed too. Is it unfair? Yes. But such is life, especially in the affiliate business. There’s always a risk that the payments will stop at some point.

That said, try to negotiate a settlement with them. They seem reasonable, but clearly don’t want to continue the partnership. While you can’t force them to keep you on board, you may be able to reach an agreement. Aim to secure payment for any outstanding fees owed and perhaps a one time settlement for the business you’ve brought them. That should be your focus.

I've been doing a lot of research into Curacao gaming regulations and crypto casino requirements to better understand my situation and what regulations I'm actually up against. Here's the CRUCIAL part everyone needs to understand:

They're not "protecting themselves" because there's nothing to protect from. No regulatory body requires them to close accounts or terminate relationships. These are personal choices masked as regulatory requirements to avoid accountability, exact revenge, and keep my significant amount of commission for themselves.

Yes, we all agree that Shuffle absolutely can close my account for any reason they decide. Thanks to their TOS. But let's step back and look at what this really means for the entire crypto casino industry by setting this dangerous precedent...

If Shuffle can terminate profitable affiliates and keep their revenue:
• What stops other casinos from doing the same?
• Who's next when they become "too expensive"?
• What affiliate relationship is truly secure?
• What stops mass terminations to boost profit?
• Yes, casinos can terminate accounts at will
• Yes, they can enforce TOS selectively
• Yes, they can mask personal choices as "regulations"
BUT
Should the community be ok with it?

• US location fine for my $300k in losses
• US location fine for other affiliates
• US location fine for streamers
• US location fine for high-rollers
• Australia fine for Shuffle staff
• Japan location fine for Official Shuffle Channels
• Restricted locations are only problematic for certain players

"Technically Allowed" under TOS:
• Doesn't make it ethical
• Doesn't make it right
• Doesn't mean we shouldn't work towards something better

If the Community Accepts this Behavior:
• All affiliate relationships are at risk
• No commission is truly guaranteed
• Success becomes a liability
• TOS becomes a weapon
• Personal vendettas become "policy"


The community must decide, do we accept casinos using TOS as weapons of convenience? Do we accept casinos using selective enforcement and personal vendettas masked as compliance? Or do we demand ethical business practices that protect everyone's interests?

Because today it's my commission...
Tomorrow it could be yours.

I just need to say I'm disappointed with how this conversation has evolved. For someone with an extensive history of handling disputes, I'm surprised at how quickly unsubstantiated whispers from "high-rollers and prominent members" were allowed to influence the discussion without any attempt to verify the claims or hear my perspective at all.

When I provided concrete evidence about my situation and confirmation from actual players like Simba, they were replaced with vague comments about "inappropriate" behavior from unnamed sources. The fact that these accusations were accepted without any request for evidence, while my documented proof was repeatedly questioned, is what makes all of this far from an impartial mediation.

The main issues about selective rule enforcement, my earned commissions, and Shuffle's weaponization of KYC have been brushed aside and dismissed because of unproven rumors. I've been nothing but transparent and admitted to my mistakes yet I still haven't even been given the decency of having allegations about me substantiated before they're accepted as fact.

A fair mediator should require evidence for all claims, not just from one side. The willingness to accept unverified tabloid gossip behind closed doors is what made this an unfair fight from the start. Pretend this entire situation was happening to a well liked man from this forum and tell me how different this conversation would have gone. It's all about optics, the TOS are enforceable and concrete when the player is a skank who deserves to be knocked down a few levels... but if the player is well respected, the TOS are conveniently flexible. You can see it clearly in how Shuffle streamers from restricted territories are allowed to stream, how high volume players from restricted territories continue to wager millions, how there's an official presence in restricted territories (Japan.) When someone is named undesirable, the TOS becomes an unbeatable shield, but for others, it's remarkably flexible.

My location suddenly became an urgent compliance issue. The same TOS that are being used to justify withholding my earned and future commissions don't seem to apply to any of those other situations, why? Because those rules have nothing to do with what is happening here.

My documented evidence was scrutinized while rumors became fact and thanks was even given to the courageous tipsters for gossiping in the shadows. Noah has let the mob mentality do his dirty work in this forum. All he had to do was say a few words, and wait.

Even Noah will tell you, I don't deserve even half the rumors people spew about me. I haven't colluded with anyone, I haven't done anything to anyone. I don't scam, I don't steal, I don't lie and I don't hurt people. The worst thing I have ever done is be mouthy in a chatroom. Imagine going somewhere looking for help and having strangers tell people not to help you in the shadows. I guarantee the people you spoke to have never had a conversation with me. You being biased makes no sense. I have done nothing but answer every question you've asked me to. I have no idea why you are showing me that section of the TOS as if you know something I don't but I would ask you to show proof of what you are talking about instead of convicting me of a crime I don't even know about. I haven't done anything to deserve this. You asked me to prove that Noah and Cam knew where I lived, I did that. Why does that suddenly not matter anymore? The fake ID was a stupid decision but this punishment was decided long before I made it.

I bet this is more like ditching relationships other than being business pals, shuffle obviously knows where OP came from but decided to ditch their relationship over for some reason including business too (for financial reasons maybe).
They knew each other more like personally (i guess), but since shuffle will obviously be at the top if we will follow any ToS due to location restrictions, they decided to ask KYC after almost 2 years (or maybe 2 yrs already) since they knew OP's location. Regardless if OP can provide it, either its the true ID or forged there's no escape to them, so easy ban.

Now, about the remaining commissions balance, i don't think they will give it to you after noah recommending to settle this to Casinoguro to meddle the case or to any casino mediation.

Ahh, wrong choice of words, it seems. My sincerest apology.

To make it clear, the term I am saying is this, of which contain several terminology and I [apparently] choose one that's a bit not precise



for the record, and it should be clear when I refer to all of the other post as shilling and polluting, their words does not have any weight on my mind. Rather, to be completely honest, after my first post on this thread that indicate I will begin to oversee this case, I got several nudges from high-rollers and prominent members that dwell in gambling community, informing me and warning me the possible uh, unpleasant situation I'd might face if I choose to continue to get this one resolved.

Apparently, my track record of being here for years, does not miss from a lot of watching eyes, and this time they "do me a favor" by sharing their experience when they crossed path with you, encouraging me to focus myself on other threads instead, because based on what they witnessed, that situation that usually surrounded and originated from you, they were... if I may not say "indecent", then it'll be "inappropriate", in a global sense.

These are words of high-rollers and prominent members, and these words, I take into consideration. Still, I choose to proceed. One gentlewoman actually added after her interesting description, that despite the uhh... psychological nature of this thread, if one can get this cleared, she believe that'll be me [ma'am, if you still silently reading this thread and read this part, I'm once again thanking you for your kind words].

Those said, the part about "indecent" was meant to be a side note, thus put in a post-script instead of being pointed out as an argument in my post. So, hopefully with that thing cleared, I'd like to address a part in your post that you seemed to utterly failed to understand [I marked in blue]:

If the entire situation and the whole point of this thread, broken down, is about [1] why you were asked to KYC, and [2] Shuffle does not have the right to weaponize KYC as a way to get rid of expensive affiliates, or people they don't like, or both, then I guess the answers are quite simple:

[1] Shuffle, like probably every single other casino on this forum, has a clause on their ToS that describes they are allowed to ask for KYC at any given time as they deemed fit. They don't need any reason, they don't need specific trigger, they don't need anything. One big casino even apply a rule where you will have to have basic KYC upon sign up, and later on, by January 2025, level 2 KYC in order to keep playing.

So why do you asked for KYC? Well, it's within their right.

[2] does shuffle weaponize KYC to get rid of expensive affiliate, people they don't like, or both? Well, suppose you did not initiate a fake KYC [which instantly broke their ToS] don't you think you can perhaps negotiate a thing or two with them regarding your residency and restricted teritory? It's when you submitted fake documents, consciously and with full intent to hide your true ID, that this whole situation escalated from bad to grotesque.

Given you state earlier that you're close with Brett [Brett, is it?] and Cam, and [to a degree] Noah, I somewhat believe upon completing your KYC and they have indisputable proof that you're American, you can negotiate to have that affiliate account instead of having everything locked out due to fabricating evidence. Especially as [if I may give you benefit of doubts] you're quite a charmer and kind to the community.

I hope that explanations help you understand the reason [at least from my POV] that become the whole point of this thread.

Now, addressing your sentence before the one I marked in blue, about the whole conversation being meaningless because [freely summarized] I am biased. I'll politely ask you: do you still want me to try to talk to Noah, see if he can at least release the rest of the fund in your account [again, no promise, though] or were you set to think that I am partial and myopic, thus [I believe, if I am perceived as such] it should be better if I withdraw myself from this?

Indecent content? Pardon me but are you trying to tell me that you believe I exchanged nudes with people to get them to sign up under me? Some lunatic comes in here ranting about me with no proof and you take his word for it, but I bring you piles of evidence and none of it matters because the crazy guy told you I showed my boobs to people so they would use my code. Ridiculous.

What Noah is doing is wrong. They stream from Australia, they hire streamers from America, the dragon player on the leaderboard every week is openly from a restricted location, they have an official Japan Twitter and Telegram, there is no way in hell you are going to tell me that what they are doing to me is ok. I haven't done anything that 50% or more of the players at shuffle aren't doing at this exact moment and what the OWNERS THEMSELVES do every day.

This conversation was pointless from the moment it started. You already believed what you thought you knew about me so what's the point. This entire situation is about WHY I was asked to KYC, not what happened after. Shuffle does not have the right to weaponize KYC as a way to get rid of expensive affiliates or people they don't like or in my case both.

Perhaps it's my day that's been long and exhaustive, not to mention I am lethargic the whole day, but I find myself quite tired and, during this phase, realized that many things doesn't matter anymore. You submitted a fake KYC, by your own admission, and that's a breach of the terms you've agreed that entitles to your account termination:



Granted, you tried to recant the mistake within 24H by submitting your Nebraska ID for your KYC. I'll try to confirm this with Noah and see if I can get a middle ground for this, in form of them releasing the remaining fund in your account and then you both goes to each of your own way.

Is this acceptable?

p.s.: might be good to mention that while I roam around their ToS, they have another clause that entitles them to terminate your account, related to uhh, indecent content. So... yeah, I hate to say it, but from where I stand, you breached multiple clauses that entitles them more than enough reason to termination, and the best appeal I can offer or attempted to do is to get the rest of your fund. No promises, though.

This isn't about continuing the affiliate relationship going forward, it's about receiving compensation that was already earned.

1. The locked funds I already earned in my account from past wager
2. The ongoing commission from players I previously referred

It's reasonable to want payment for services already rendered and results already achieved. What is stopping Shuffle from terminating all of their high value affiliates and no longer having to pay out commission anymore? Holding them accountable should be what this conversation is focused on because like Simba said, his bonuses are decreasing instead of increasing with the 30% Shuffle is now pocketing. If this ends with Shuffle keeping that commission, no affiliates should ever feel safe working with them. I brought them players, I brought them Simba. I am only asking for what they promised me, nothing more.