When I first introduced Simba to Shuffle Casino during their launch week, I had no idea how much he would change my life and how Shuffle would take it all away... and I don't mean from Gambling. Here is how I went from trusted VIP player and freelance employee, to blocked and ignored, involving $150M+ in wager volume, broken promises, and systematic retaliation.
I didn't just bring Simba to Shuffle - I helped shape their entire VIP ecosystem. Not only did Simba become their first Diamond VIP player but he also transformed their VIP program into an industry leader. I worked along side them and created 30+ graphics for their social media, spoke almost daily with their VIP team, and generated over $150M in total affiliate wager volume. We weren't just users; we were catalysts in Shuffle's growth.
The First Red Flag: The RemovalWithout warning, Shuffle removed Simba from my affiliate code, They claimed they had to cut his bonuses significantly because they couldn't pay them and also pay my 30% commission rate. The offered me a $1,500 bonus for a player who had generated nearly $50M in wager volume at that time. So I took my story to social media and Noah, the owner, was forced to put Simba bacl on my code at the full 30% rate and pay $30,000 in back commissions. I thought this would end the matter. I was wrong.
The Retaliation BeginsThe payback was systematic:
- First came the chat mutes: 7 days, then 30 days, then permanent
- Staff privately admitted the mutes were unjustified but "came from the top"
- Finally, after 1.5 years of daily business dealings, sudden KYC enforcement
- Account closed with $8,000+ locked inside
- Complete communication blackout - blocked on all channels
The Double StandardHere's the kicker: Shuffle's management team, including Noah, operates from Australia (a restricted territory) and streams weekly from there. They selectively enforce their Terms of Service while denying me even a compliant business-only account for withdrawals.
Current Status- $8,000+ in withheld commissions
- Estimated $200,000+ yearly future earnings blocked
- Denied access to promised SHFL Airdrop 2
- All communication channels cut off
- Multiple reasonable resolution attempts ignored
This isn't about compliance - it's about retaliation. A platform willing to weaponize KYC against successful affiliates while operating their own business from restricted territories shows this isn't about following rules - it's about selective enforcement and punishment for speaking up.
The Evidence is Clear:- Documented staff communications
- Proof of previous $30k dispute payout
- Portfolio of created graphics
- Revenue documentation
- Location awareness proof
- Platform management's Australian operations
A simple business-only withdrawal account would resolve this situation, but Shuffle continues to ignore all reasonable solutions. This story serves as a warning to anyone playing and bringing in players to Shuffle. When you become too successful, when you bring in too much volume, or when you dare to speak up about unfair treatment - you risk losing everything without warning or recourse.
All claims supported by documented evidence. https://i.ibb.co/NVJK2cf/6.pnghttps://i.ibb.co/1mM4KQ5/Screenshot-2024-11-17-at-9-38-28-AM.pnghttps://ibb.co/CMK3Pkghttps://ibb.co/cbnxqMyhttps://ibb.co/xggfgjXI even uploaded a video onto my Twitter of me asking Shuffle to talk to me, at this point I will try anything.
https://x.com/BeCoolMandy/status/1854854785746554886