Topic: what are the excuses casino's use to withhold your legit winnings? - page 2. (Read 878 times)

Mostly i was scammed by casino in two ways. Lots of KYC requirements with long expectation and "we have suspicions of a fixed match". It is enough for any casino. With fixed matches it is funny enough. One casino pay, the other one freeze money for 24 hours, the another one says it was fixed match and return the bet. Several gamblers said that they were banned for such bets. And casino mustn`t prove anything due to ToS.

Once a certain site would be having that a proven issue that came from some accusation but on the moment that its proven out then reputation is done for, there's no way that they could go out of that not unless if they would really be resolving all of those issues and complaints that been raised up, because if we do tend to look at on which even into those known and reputable casino platforms does really have their issues too
but the good thing on here is that they do really be able to resolve out those issues without any problems and thats what important is, on which on the time or moment that you would really be facing up issues then they do immediately gets resolved and thats a good indication that you are on a good site. Come to think that building and running up a casino doesnt come cheap and it would really be just that a waste of money or capital if they would really be trying out to scam out their users on early basis. Its really just that hard to believe on.

This is why if you are having some plans on playing on sites then it would be just that sensible that you would really be having some research about their legitness and credibility. It would really be better that
you would really be that sensible on the things that you've been dealing on with. If you are really just that making yourself wary then getting scammed wont most likely to happen because you do really know
on what you are doing.This would really be just something that you would really be needing on this manner.

There are scam casinos out there, but they rarely last long as their reputation is quickly ruined and they get "blacklisted" in many places they might want to advertise. The reality is that casinos don't need to rip people off, at a certain size they start to make so much money legitimately that they would be dumb to risk it by arguing over petty things. The reasons they will keep excess winnings usually revolve around promotional abuse, like people creating multiple accounts in order to keep taking a generous welcome bonus - they design themselves things to be one person person and not an easy money stream that people think they can steal from. Besides that, using vpns can leave you vulnerable to accusations that you are from a banned country that they might be legally excluded from serving - but they should always give you back any deposited amount you have not lost.

Yes of course, the use of multiple accounts and VPNs are the most common ones. Some might also allege you use a cheating system or approach. It may or may not be true judging by my experience in similar cases.

At this point, you are at their mercy and some people were able to get their money back after some back-and-forth messages on their communication channels. But some would have to call them out in forums and other social media platforms to achieve their aim, and to avoid losing trust/reputation, they oblige some.

However, others may hire a lawyer or mediator/arbitrator to mediate in the case.

You probably can not tell if the player is lying or not after they must have come up with a cooked up story to act innocent and accuse the casino of committing fraud while they were the one that committed the bad act. The forum doesn't judge blindly and before they condemn any casino, it must have been proven beyond every reasonable doubt that the casino is bad.

One of the main tricks is to claim you are scamming them, even if you aren't. They can demand KYC from you, and then keep rejecting it always you send your personal documents, or they can claim you are using multiple accounts on the platform to take advantage from it. When a casino wants to play dirty with players, they will always find an excuse to difficult the whole process and never let the gambler withdraw his funds. That is why casinos which such histories must be avoided at all costs by gamblers.

And in case you face a situation like that, I fear you have to be patient and follow all their instructions, while creating and sharing the situation in a public thread on this forum, for an example, so other members will also pressure the casino to solve the situation as faster as possible. This strategy can work, because the casino will fear to lose their reputation, so they will feel forced to not create any further issues with the withdrawal requirement.

Most times, when gambling site withhold player's money it's either the gambler have indeed committed an offense such as violation of the casino site or the gambling site itself is a fraud, although in most cases the gambler is guilty, because sometime when gamblers complain about blocked account with funds in it, they will not explain the part that they did wrong and try to just pant themselves as innocent.

Although we have 1xbit which is a known scam casino and they way of operation is by selectively block accounts of gamblers that won big amount.

It is very true that statement, when we play in a casino that is 100% reliable , a casino is not going to throw dirty water for an amount that we say is small or not so high, no matter how bad they are, they will not do it , now, where I have come across casinos that are a fraud and are a scam, the first indication is when they say that the withdrawals are manual, there when they say that I totally walk away and never come back, and I think that is the excuse of a casino when it is seen that it is going to scam.

If the casino is legit then there are no sneaky tricks, unless the casino is a scam then sneaky tricks will be used.

When the casino holds your winnings and suspects your activities, the casino will ask the slot provider whether your winnings are valid or not, and after that you will be required KYC to redeem your winnings, usually the casino will take a long time with the investigation.

I am sure that a reputable casino will not withhold your winnings for no reason, so read the TOS in the casino so as to avoid unwanted problems.

I have not experienced any problems like this from any casino that I have gambled. They're all genuine and quick, and that's why I have nothing to say if it's about my experience.

But with those that I have read about their accusations to the casinos, first of all, the users are mostly the problems with what they're throwing to the casino. It's either they have broken a rule like multi accounting or have done any other rule that's against the casino.

Some are genuine with the users that have accused the casinos and what the casinos are doing is they delay the withdrawal and does a lot of verification before releasing the outright winning of those users.

Me, particularly I haven't had any personal experience with any casino platform out there withholding my funds, but I have heard of my friends funds withheld story but basically because of KYC because during initially of registration, this particular casino site wasn't demanding/didn't demand any documents from him as of the time of his registration with the site, but later asked him to provide his identification documents when they saw he had won a huge amount of money.

But there’s no argument on the conversation that quote. Both of them agreed and come up to the same point which you reply. No need to prolong it here as this is the common spam on gambling discussion. I’m just suggesting to avoid it since this is the common comment for Stake sig participants.


Not really, Reputable casino always deal the issue promptly especially on case like this that requires validation on their side. Do hang out regularly on scam accusation board to witness it personally.

Sometimes in argumentation it is necessary to have affirmation from many parties to strengthen an argument to ensure its credibility.

It may be easy to know, but users will find it difficult to determine and get confirmation of cases, if there are not many cases piling up, we experience together 1xbit not a few people who experience the same thing even though there are people who have complained about the same problem first and there is evidence.

Sometimes we also see that a case is delayed or in his language “under review and takes time” so that many of the same things happen.

Official casinos will not look for user errors to freeze assets or other things without clear reasons that are detrimental to users, official casinos will consistently implement the rules of conditions and requirements as important indicators to provide the best service to users. However, bad reputation casinos as you have explained above, they have hidden rules to blame user activities and they will complicate KYC verification such as asking for passport data, manipulating games, and others, so we must be wise in choosing a top reputation casino that has been recommended in the list that has been posted on the thread on this board.

from my experience, it is using a VPN where in my country there are many gambling sites that are restricted, so one time when I wanted to withdraw my winnings my account was restricted because I used a VPN when submitting an application to CS and I read from casino opinions on this forum on average On average, they don't recommend not using a VPN

If you are playing with a reputable casino it seems you don't need to get worried that they will freeze your account but of course there's a possible reason behind on it, possible issues if that you will encounter of course if you haven't read their Terms and condition if you are an active gambler you want to make yourself safe too so its your rights to read those. Possible common issues of the accounts suspicious activity in different form, abusing the game, multiple account using same IP, and etc. If you think you didn't do anything wrong you don't need to worry. If you are playing a casino that has an existing ANN thread here you can easily reach out their representative with your concern but of course with an evidence.

You just re-echo what the 2 user been discussing and pointed out above. Your post just stating the obvious here.


This statement is valid but it’s easy to spot of the casino is telling the truth or not since they will be hesitant to provide supporting evidence about their claim for restrictions. Casino like scammer 1xbit usually just ignore the discussion once they are ask for evidence.

It is true that if it is an official site, even the reasons given are very clear and even that often happens when doing KYC or in providing suspicious data can be the cause, but unlike sites that may not be too big, usually the reasons given are unreasonable and even make it difficult for users, and in the end end up blocking user funds and causing fraud or the like.

Its stated on TOS that those players located on restricted regions are not allowed to gamble in their casino. So with those cases they have nothing to complain since at first place it was written and they choose to take a risk then gamble. If there's written rule that they can confiscate the funds of the user who violate their rules then they cannot do anything with it. That's the reason how important to read the TOS so that they could able to see what is allowed and what are those thing has been restricted by those casino so they can avoid to have a issue with them.

If the gambler is not on restricted region but still they used it as reason then this is clear indication  that the casino is scam and don't really have any plans to pay those people who win huge from their casino.

But that case is not a fraud committed by the Casino because basically the wrong person is the gambler, they are too forced to gamble without reading the rules in the casino, it is a clear case if the casino does not pay them.

But this method may also be done by fraudulent casinos where no restrictions are violated by users but they block user accounts when making withdrawals and do not provide any explanation to consumers, it is definitely a fraudulent casino.