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Topic: What are the most important features of an online crypto casino? - page 13. (Read 1827 times)

legendary
Activity: 2436
Merit: 1104
What I would add to the list of options is a user-friendly website. Sometimes it's annoying to figure out how to do simple things in an online casino, so intuitive design is a big part of a pleasant experience, IMO.
I agree with this. some might see it as not as important but designs are one of the things that elevate a gambler's experience on a website and a bad design can be a reason why a gambler would avoid a gambling site despite having decent features than other gambling sites.
sr. member
Activity: 2604
Merit: 338
Vave.com - Crypto Casino
What I look for in a casino first is their customer support.
Even if the site does not provide bonus that is fine but if there is some problem to me there must a live chat service or even the email support replies within couple of hours that is fine for me. So I would rate customer support at the top.
After that on second number I would put fast payouts which is also very important feature of a good casino.
Fast supports shouldnt really took so long before on making any response just like on Fortunejack which i do really love their customer support chatbox which it do mostly answers you on instant which is that recommendable if  you do ask me and having response on hours basis wouldnt really be just good for me.

Fast payouts and withdrawals is one of the most concerned factor on most gambling sites on which people doesnt really like hassle things when it comes to this.No strings attached
or something been needed before you could pull out your funds.

Fairness is the most important thing i do like to have yet this one is mainly in concern among other factors around.
hero member
Activity: 2268
Merit: 789
Hey guys,
I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?
Please choose five, and if you think of something else I haven't covered, please let me know.

Like what I also answered and predicted, customer service is indeed the most essential feature of an online casino that could either make or break the business. Remember that hundreds to thousands of people gamble online and there may be a ton of issues that they face in this kind of setup. Like in any other business also, customer service is the most needed type of service since you will be addressing directly the issues of customers (e.g. payment, account, prohibitions, etc.) while other features are just secondary.

Without any active customer service, the online gambling website would most likely be a recipe for disaster. Like some websites have been facing, they will lose playerbase and the trust that they have developed will slowly deteriorate.
full member
Activity: 463
Merit: 102
What I look for in a casino first is their customer support.
Even if the site does not provide bonus that is fine but if there is some problem to me there must a live chat service or even the email support replies within couple of hours that is fine for me. So I would rate customer support at the top.
After that on second number I would put fast payouts which is also very important feature of a good casino.
legendary
Activity: 3248
Merit: 1402
Join the world-leading crypto sportsbook NOW!
I'm not surprised that so far customer service and responsiveness to complaints (which is also closely related to customer service) are the top two answers. It's very important to know that if something happens, and you need help, you'll get it and your case will be reviewed promptly and fairly. Reputation is the key to success, and helping customers is essential to building it. Fast payouts, a license and a variety of cryptos won't matter if you can't be sure that you will receive your payment when you deserve it.
What I would add to the list of options is a user-friendly website. Sometimes it's annoying to figure out how to do simple things in an online casino, so intuitive design is a big part of a pleasant experience, IMO.
As for choosing 5 important features, I'd choose responsiveness to complaints, customer service, security, user-friendly website, and bonuses & offers. But engagement with Bitcointalk community is also very important, I just felt like it was partially covered by customer service.
legendary
Activity: 2688
Merit: 1192
Sign-up speed isn't really a matter. That's one of the easiest and I think it's no problem even if the process is taking any longer. And most of the casinos have their speed in withdrawals and also they're good in limits. So here goes what I think are the important ones for a casino.
I agree it's not that important as most casinos usually require email and a strong password but there are people who prefer quick registration like for example the one click sign up provided by nitrogensports.
Yeah, I've known that type of registration that they provide. Well, I gotta say that they're likeable but not really a great requirement since more of the inside is what's we really see as an important factor when it comes to the best gambling experience that we're looking for.
Just as what everybody is saying, there's a point of choosing what we think is the main feature that we need as we gamble.

I think this all feeds into one other factor: Reliability. It's all very well having an online casino, but you need to be able to keep it online. This sort of site is a number one target of thieves right now - sometimes operating in a legal grey area, holding vast amounts of easy to launder funds that are instantly available anywhere online and sometimes possessing vast troves of private customer documents that can allow further abuses to take place. This makes them a big target for DDOS based extortion and it must eat vast amounts of money to stay secure + accessible. From a customer perspective: Speed of the site can make a huge difference, especially if you're playing in game bets and you want to know that you can withdraw your funds at any time, which can be extremely worrying if the site goes down for any reason.
hero member
Activity: 3080
Merit: 603
Sign-up speed isn't really a matter. That's one of the easiest and I think it's no problem even if the process is taking any longer. And most of the casinos have their speed in withdrawals and also they're good in limits. So here goes what I think are the important ones for a casino.
I agree it's not that important as most casinos usually require email and a strong password but there are people who prefer quick registration like for example the one click sign up provided by nitrogensports.
Yeah, I've known that type of registration that they provide. Well, I gotta say that they're likeable but not really a great requirement since more of the inside is what's we really see as an important factor when it comes to the best gambling experience that we're looking for.
Just as what everybody is saying, there's a point of choosing what we think is the main feature that we need as we gamble.
full member
Activity: 1708
Merit: 126
Well the very best choice that I have picked was here, it took more than 15 mins to me think which is better because they are all important features in a gambling casino.
[1]Payout speed
 [2]Strength of licensing
 [3]Responsiveness to complaints
 [4]Engagement with Bitcointalk community
 [5]Bonuses & offers
 [6]Variety of cryptocurrencies

Can I add one, it seems 5 feature is not enough for me, they are all important but I only picked the most important of all.
Is Bitcasino.io have these all features?

Is security not an important thing for you compared to the 6 features you chose above? I'd prefer to skip strength of licensing as I do not care about it because I do not see the real advantage of license for me as a gambler since years ago. Other feature that I can skip as long as I can have better security system is variety of cryptocurrencies. I do not play in online crypto casino with many different coins, mostly with btc, ltc, trx only. So my choices are Payout Speed, Responsiveness to complaints, Bonuses and Offers, Security and Software and games. 

As for me, security is one of the main factors that should be considered in searching for crypto casinos because bonuses, withdrawal limits, and other stuff would be senseless if the casino site isn't secured. It's better to have an assurance that our funds are safe while we're aiming for a good profit.
sr. member
Activity: 2520
Merit: 280
Hire Bitcointalk Camp. Manager @ r7promotions.com
multiple choices would be a good to find the actual opinion of the bitcointalk community so I am forced to choose only one and I picked the payout speed. When it comes to money everyone wants it to be on their hand so I chosen payout speed which is one of the most important feature should be there on an online casino and also if its possible the instant withdrawal with decent fee is highly encouraging which we actually don't see in most of the casinos.
legendary
Activity: 1820
Merit: 1207
When it comes to features I think everyone will agree it should have Responsiveness to complaints and Bonuses & offers on online casino. Even playing on casino is for fun, but we can't deny some people want to profiting from casino, that's what bonuses and offers make they interested to play more.

There're some people who have a problem with the casino, either got withdrawal blocked, account got terminated etc. Of course they will complaint to the casino, if the casino doesn't responsive with this matter... no one will enjoyed it.
legendary
Activity: 3066
Merit: 1312
Well the very best choice that I have picked was here, it took more than 15 mins to me think which is better because they are all important features in a gambling casino.
[1]Payout speed
 [2]Strength of licensing
 [3]Responsiveness to complaints
 [4]Engagement with Bitcointalk community
 [5]Bonuses & offers
 [6]Variety of cryptocurrencies

Can I add one, it seems 5 feature is not enough for me, they are all important but I only picked the most important of all.
Is Bitcasino.io have these all features?

Is security not an important thing for you compared to the 6 features you chose above? I'd prefer to skip strength of licensing as I do not care about it because I do not see the real advantage of license for me as a gambler since years ago. Other feature that I can skip as long as I can have better security system is variety of cryptocurrencies. I do not play in online crypto casino with many different coins, mostly with btc, ltc, trx only. So my choices are: Payout Speed, Responsiveness to complaints, Bonuses and Offers, Security and Software and games. 
legendary
Activity: 3346
Merit: 1914
Shuffle.com
Sign-up speed isn't really a matter. That's one of the easiest and I think it's no problem even if the process is taking any longer. And most of the casinos have their speed in withdrawals and also they're good in limits. So here goes what I think are the important ones for a casino.
I agree it's not that important as most casinos usually require email and a strong password but there are people who prefer quick registration like for example the one click sign up provided by nitrogensports.

Is Bitcasino.io have these all features?
Yup they all have six features, from my experience payout speed are close to instant, curacao license, their support is quick when it comes to handling complaints, engagement on bitcointalk also checks out as they post different articles and topics on their main thread, they have a bunch of promos and bonuses lined up in their promo and telegram page, and lastly they accept different kinds of cryptocurrencies (ETH, LTC, ADA, USDT).
sr. member
Activity: 1932
Merit: 442
Eloncoin.org - Mars, here we come!
Well the very best choice that I have picked was here, it took more than 15 mins to me think which is better because they are all important features in a gambling casino.
[1]Payout speed
 [2]Strength of licensing
 [3]Responsiveness to complaints
 [4]Engagement with Bitcointalk community
 [5]Bonuses & offers
 [6]Variety of cryptocurrencies

Can I add one, it seems 5 feature is not enough for me, they are all important but I only picked the most important of all.
Is Bitcasino.io have these all features?
legendary
Activity: 1526
Merit: 1359
We are on the Bitcointalk forum, so I have to say that for me Engagement with community is the most important thing about the casinos that are being promoted here. Since these casinos have regular communication with the community, I'm sure that they will have a good Customer service and Responsiveness to complaints as well. Other features that I consider important include Security and Bonuses & offers.
legendary
Activity: 2450
Merit: 1047
These are my choice all the options are good but these 5 will establish the casino's reputation and popularity, there's no perfect casino but casinos that concentrated on these features will have a great chance to gain the trust and support of the community and top casinos have these features that is why they are ahead.

Payout speed /  Responsiveness to complaints / Engagement with Bitcointalk community / Responsiveness to complaints / Variety of cryptocurrencies
hero member
Activity: 3080
Merit: 603
Sign-up speed isn't really a matter. That's one of the easiest and I think it's no problem even if the process is taking any longer. And most of the casinos have their speed in withdrawals and also they're good in limits. So here goes what I think are the important ones for a casino.

Quote
Strength of licensing
Responsiveness to complaints
Engagement with Bitcointalk community
Security
Variety of cryptocurrencies

legendary
Activity: 2478
Merit: 1951
Leading Crypto Sports Betting & Casino Platform
An interesting topic to get acquainted with the opinions of gamblers who are at least close to the crypto. It is a pity that the OP is not involved in the discussion in any way, although in theory he should be:

Please choose five, and if you think of something else I haven't covered, please let me know.

I've seen some of the answers make good additions to this pool and could be upvoted.
hero member
Activity: 2268
Merit: 669
Bitcoin Casino Est. 2013
the other options on the list are also important, but for me, these five are what I think where the casino should excel. having quick responsiveness to issues and complaints, great offers and bonuses, great Software and games, strong security, and friendly and quick customer service are some of the best things a casino can have.

1. Responsiveness to complaints
2. Bonuses & offers
3. Software & games
4. Security
5. Customer service


This is what I want to a crypto casino. When someone complain for issue the casino response as soon as possible to fix the issue. Many gamblers want bonuses and offers when creating an account. Software and games are also important like the game provider and it's fairness. Security? We all know what it's for. Customer service is when we contact them when we have issues of our account like request to ban the account, withdrawal and deposit. Well, there are other features that we want but there could be more features a gambler wants like No KYC.
legendary
Activity: 3234
Merit: 1214
Vave.com - Crypto Casino
The platform should be good enough with all sort of games. Along with the same, it should also give KYC free gambling access. Nowadays most of the platforms request KYC. Licensing is more important, and there needs to be some authority that go through and give some certification apart from the licensing. Because, these days getting a licence is out of money and not out of perfect development.
sr. member
Activity: 2436
Merit: 455
Like for example, Curacao license? Does it mean it's worthy to trust new casinos given they have a Curacao license?

Or regardless of the license provider, as long as they are active in the community answering queries, we can take a shot using these sites?

Hard to choose what new sites to trust. They really have to be like all those listed on the poll.
It varies I think? Some Curacao license holders are pretty well trusted afaik. And that comes second to being active in answering queries really, since well with them answering queries, for example, queries about the license, then the problem could easily be resolved no? Besides, we gotta compromise some parts at times, especially if it was only the outer appearance that looks bad, but the quality and experience a user could get are pretty good. It's pretty subjective most of the time imo once a certain criteria is met by a casino.

I agree.

Having a license in gambling industry is a +1 that you should trust them, because it's easy to manipulate people by pretending that a certain gambling site is legit by doing a great customer service and providing a good bonuses for players as well as accurate withdrawals. But, of course still, many will choose the one with license because that's more reassuring than to those who do not have.
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