Topic: What are the most important features of an online crypto casino? - page 10. (Read 1827 times)
January 27, 2022, 04:57:13 PM
Quick signup without have to go through much is an important feature. I don't think "quick" deposit is something the casino can do anything about. If you send BTC and the network is congested, there is nothing the casino can do. As long as the casino credits your account soon after 1 confirmation, we can say that the casino has quick deposit. Withdrawal speed is also one of the most important feature of a casino. Slow withdrawal would be frustrating for people specially those who made profit and wants to cash them out. And having a good support shows that the casino cares about their user. So that is important too.
January 27, 2022, 04:52:32 PM
Hello! I am 1win company representative. And I would say "cryptocasino" and "casino" has no difference in general instead of prefix "crypto-".
It's not about being a casino for fiat or casino for crypto. It's all about the features that these casinos have. Yes, there's no difference at all but that's not the subject of the thread for discussion.All the centralized platforms erase the main idea of blockchain technology and cryptocurrency. If you have any questions feel free to ask any questions I will tell you how does it work.
Not really, crypto casinos may be centralized but they still have adopted crytocurrencies and that's not defeating the purpose of accepting and adopting crypto. Yeah, centralized as it may seems but the use case is there. January 27, 2022, 04:48:37 PM
For me it's just 3 things. Security, legality and fast deposit & withdrawals. Security to make sure that the online casino will not be hacked and our funds were safety, the legality to make sure that the gambling site is regulated and under the law and fast deposits and withdrawals since we don't want to wait too long on either deposits and withdrawals.
These three things as very important and I believe on having a good security which allows you to gamble without worrying anything though when it comes to legality I think they are more prone to KYC requirement and if its ok for you then so be it. Most of the casinos now have that fast deposit and withdrawal, they should really promote this and of course lower fees to withdraw. January 27, 2022, 02:59:35 PM
Hey guys,
I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?
Please choose five, and if you think of something else I haven't covered, please let me know.
Thanks,
Karl
Bitcasino.io
I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?
Please choose five, and if you think of something else I haven't covered, please let me know.
Thanks,
Karl
Bitcasino.io
I pick Responsiveness to complaints this is very important and define casino how they valued their customers, and not only Responsiveness to complaints but giving and honest decision on every complaint I hate seeing casinos that just ban account because they violated their terms of service and rules without showing any proof, Responsiveness to complaints will define a casino's reputation.
I cannot agree more.
In any platform actually not only in gambling, responsiveness to complaints is one of the leading things customer look up. This is because as much as something works so good and smooth, there will certainly be a time that a client will experience some troubles and unfortunate circumstances that could need some form of help or resolution. If a gambling site won't be able to perform this instantly or as soon as they can, I would definitely be turned off. Definitely other people would be too. Because being responsive to issues and concerns show how the casino cares for their clients. It would be a sign that the casino is not solely after for the money, but has a goal also to satisfy their customer and make the most out of what they have paid for as well.
big factor which most gamblers do really look upon even though we dont like issues to be experienced but its an inevitable thing in most cases.Next would be the instant withdrawals and less fees
because people would really be minding off about their finances and anytime they do decide to make out some withdrawal then having instant processing would be the most preferred one.
January 27, 2022, 01:55:56 PM
I think that if you ask anyone here, the first thing that will come to mind is KYC policy.
I honestly don't mind what your interface looks like, what currencies you accept, how responsive it is etc. so long as you commit to not KYC customers.
Of course, the aforementioned things are nice to have but they are not pertinent. I just don't want to provide my personal details to some random company registered in Curacao and risk it being leaked.
You have a point, after all while will the characteristics listed on the poll are important I think one of the most important is the ability to play in a casino without going through KYC.I honestly don't mind what your interface looks like, what currencies you accept, how responsive it is etc. so long as you commit to not KYC customers.
Of course, the aforementioned things are nice to have but they are not pertinent. I just don't want to provide my personal details to some random company registered in Curacao and risk it being leaked.
After all the whole point of gambling with cryptocurrencies and that at the beginning differentiated this market from the fiat casinos we could already use was the ability to regain some privacy thanks to bitcoin, so if that is not an option then we might as well gamble with fiat instead.
January 27, 2022, 12:11:45 PM
Hello! I am 1win company representative. And I would say "cryptocasino" and "casino" has no difference in general instead of prefix "crypto-". All the centralized platforms erase the main idea of blockchain technology and cryptocurrency. If you have any questions feel free to ask any questions I will tell you how does it work.
January 27, 2022, 08:23:25 AM
Hey guys,
I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?
Please choose five, and if you think of something else I haven't covered, please let me know.
Thanks,
Karl
Bitcasino.io
I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?
Please choose five, and if you think of something else I haven't covered, please let me know.
Thanks,
Karl
Bitcasino.io
I pick Responsiveness to complaints this is very important and define casino how they valued their customers, and not only Responsiveness to complaints but giving and honest decision on every complaint I hate seeing casinos that just ban account because they violated their terms of service and rules without showing any proof, Responsiveness to complaints will define a casino's reputation.
I cannot agree more.
In any platform actually not only in gambling, responsiveness to complaints is one of the leading things customer look up. This is because as much as something works so good and smooth, there will certainly be a time that a client will experience some troubles and unfortunate circumstances that could need some form of help or resolution. If a gambling site won't be able to perform this instantly or as soon as they can, I would definitely be turned off. Definitely other people would be too. Because being responsive to issues and concerns show how the casino cares for their clients. It would be a sign that the casino is not solely after for the money, but has a goal also to satisfy their customer and make the most out of what they have paid for as well.
January 27, 2022, 08:13:50 AM
For me it's just 3 things. Security, legality and fast deposit & withdrawals. Security to make sure that the online casino will not be hacked and our funds were safety, the legality to make sure that the gambling site is regulated and under the law and fast deposits and withdrawals since we don't want to wait too long on either deposits and withdrawals.
January 27, 2022, 07:45:46 AM
Well that is an essential factor, the security in every casino must be the best, it is something like the security that must be offered in u Exchange, in fact ransomware is very fashionable and this is a very common practice for all hackers, security in a casino must be extreme, more because very large amounts of money are handled, this is something that casinos reserve, because most people are focusing on looking for casinos that offer them privacy and anonymity, that is to say , that they do not require KYC, and although it is an important issue before this, the most important thing to look for is to have the money safe, at least that is what I think.
Since we're now dealing on an online crypto casino it is indeed a great factor to consider the security and being a gambler that is what I always looking for in a crypto casino site. Though to be honest everything that OP had listed was important to execute by any crypto casino and not just execute they need to maintain it especially the security of the site. So, yeah privacy, security, and the proper way to respond to customer complaints is one of the main key points that I am looking for an online crypto casino.
January 27, 2022, 04:42:07 AM
There is no one most important thing a casino must have, but I would mention security first. However, without good customer service, speed of operation, nice design and encouraging bonuses, it will certainly be difficult to enter the market with such a strong competition as we now have.
It's the point, competition is strong and most casinos now have a high level of security, so many bonuses, fast deposits/withdraws, loyalty programs, side promotions... and most of the top casinos are having all this at high levels! We can say they set up some high standards for the industry and that's a good thing for us gamblers... casinos will need to give their best to be at the top if they wish many players!
I don't quite agree that it's impossible to enter the gambling market at this time. Many companies that enter the market in completely different industries use the strategy of price dumping. A new casino can offer its users better service conditions and bonuses than the existing platforms by reducing its profits for a certain period of time. This mechanism is often used and it works because it is based on the laws of competition.
January 27, 2022, 01:08:20 AM
There is no one most important thing a casino must have, but I would mention security first. However, without good customer service, speed of operation, nice design and encouraging bonuses, it will certainly be difficult to enter the market with such a strong competition as we now have.
It's the point, competition is strong and most casinos now have a high level of security, so many bonuses, fast deposits/withdraws, loyalty programs, side promotions... and most of the top casinos are having all this at high levels! We can say they set up some high standards for the industry and that's a good thing for us gamblers... casinos will need to give their best to be at the top if they wish many players!
But bonuses and rewards to their members need to be the casino concern because bonuses and rewards can attract more gamblers to join with them.
It is hard to be the best of the casinos or in the top position at the crypto gambling games because all casinos will compete to be the best casinos.
The important key here is the casinos must give their best services to their members so they can have many members and have a chance to make a big profit.
January 26, 2022, 08:28:24 PM
There is no one most important thing a casino must have, but I would mention security first. However, without good customer service, speed of operation, nice design and encouraging bonuses, it will certainly be difficult to enter the market with such a strong competition as we now have.
Well that is an essential factor, the security in every casino must be the best, it is something like the security that must be offered in u Exchange, in fact ransomware is very fashionable and this is a very common practice for all hackers, security in a casino must be extreme, more because very large amounts of money are handled, this is something that casinos reserve, because most people are focusing on looking for casinos that offer them privacy and anonymity, that is to say , that they do not require KYC, and although it is an important issue before this, the most important thing to look for is to have the money safe, at least that is what I think.
January 26, 2022, 07:13:33 AM
There is no one most important thing a casino must have, but I would mention security first. However, without good customer service, speed of operation, nice design and encouraging bonuses, it will certainly be difficult to enter the market with such a strong competition as we now have.
It's the point, competition is strong and most casinos now have a high level of security, so many bonuses, fast deposits/withdraws, loyalty programs, side promotions... and most of the top casinos are having all this at high levels! We can say they set up some high standards for the industry and that's a good thing for us gamblers... casinos will need to give their best to be at the top if they wish many players!
January 26, 2022, 03:14:03 AM
There is no one most important thing a casino must have, but I would mention security first. However, without good customer service, speed of operation, nice design and encouraging bonuses, it will certainly be difficult to enter the market with such a strong competition as we now have.
January 26, 2022, 03:03:17 AM
^
The main thing is that a newcomer in the pursuit of welcome bonuses should approach the choice of a gambling site with a cool head and find time to get acquainted with the TOS. Practice shows that not many people do so, and when there are all sorts of misunderstandings from newcomers, they try to accuse the casino of fraud, although most disputes can be avoided if you know the rights and obligations of casino users.
expect that you wouldnt really be qualified.
Fairness is what we do think matter the most and this is where reputation could be built up.
Agreed, and in most cases, if they file a dispute or something along those lines, it will be rejected because they are not aware of the terms of service, which means that newcomers will always lose. We agree that they should be given more information about the terms and conditions. The problem with disputes is that there are a lot of people who are giving disputes, but they are not aware of the terms of service. They really need to follow the rules regarding the bonuses, because I know a lot of people who will take advantage of those bonuses, which is why they are getting banned or locked out of their accounts.
January 26, 2022, 02:43:57 AM
Well, of the online crypto casinos that have been here so far for me they are all in good shape. But indeed, sometimes there are obstacles such as delays in many things and including delays in responding to complaints. This will certainly be a decrease in the assessment, therefore I think fast service is the most important thing. Regarding other offers and bonuses, I think it will still depend on how much they want to promote because it will also certainly be good for their reputation when the competition is getting tougher.
January 25, 2022, 10:24:44 PM
I choose Engagement with the Bitcointalk community because if they promote their site here and have ANN, they must actively manage their thread and handle it better. That is how they should interact with all members who use their sites to gamble.
This is one of the good traits. Seeing the site's representative actively engaging in the community, means they are serious building their reputation. Not just actively engaging but the representative should also solving problems to those users who are having difficuly in the site.
Fortunately, Bitcasino is like that. They are one of the active representative here in Bitcointalk.
But since it is possible that majority of the gamblers of a crypto casino is not on Bitcointalk then it is better if the casino itself has a fairly strong and responsive support system. The site itself should have a live chat support if possible. Also, support tickets should be taken care of right away. It shouldn't be the case that the support ticket is left unanswered after days of being sent. The users themselves are the lifeblood of any casino so they should always be treated with importance.
Of course, whatever feature the casino may wish to add or remove will depend on the casino itself. But if you assign the most important attention to the users of your platform, you will provide whatever feature that will make their experience smoother and without hassle. Live chat support is the easiest way for users to connect to the company team. Questions, complaints, suggestions, etc will easily be sent, heard, and probably settled if there's a live chat feature.
January 25, 2022, 06:56:22 PM
I agree. In the near future, almost most crypto-related platforms, including crypto-gambling sites, will have KYC as a mandatory requirement.
Before, we are enjoying the no-KYC policy of a crypto exchange until the regulations hit them hard. No choice but to ask their users a KYC. In gambling, the same might happen. Be prepared for that scenario as the more crypto is being recognized, more strict regulations will follow.
This is very likely, I've seen this turnover with the exchanges that before most of them are non-kyc exchanges and with the intervention of the government for all of them, they've started to ask kyc's and they're enforcing it roughly because it is involving their business. And the same thing could really happen for the crypto casinos, especially the known ones since they've been bagging sums of profits, they can't escape the eyes of the regulators that would see them as another way of taxing and adding regulations for asking their customers to be verified for some reasons that they won't even disclose. But even if they don't want to, it's always about the way they handle it which is the same for the exchanges. Before, we are enjoying the no-KYC policy of a crypto exchange until the regulations hit them hard. No choice but to ask their users a KYC. In gambling, the same might happen. Be prepared for that scenario as the more crypto is being recognized, more strict regulations will follow.
January 25, 2022, 06:42:18 PM
No KYC verification, security, and customer service are the features that I've been looking for in a casino site. I'm trying to get rid of casinos that ask for KYC because that's a hassle for me. Security is also a thing because, without it, all the good features that they offer would be nothing. The response of the customer support is also necessary since that would fix the troubles that we will be facing on a certain site.
That is getting more and more difficult to find, casinos are being pressured all over the world to ask for information and force their clients to go through KYC policies even if they are against it, so they are not completely at fault by what it is happening, there are a few casinos out there resisting to do this, but I think we may come to the point in which none of the larger and most recognized casinos will be able to offer this to their clients.I agree. In the near future, almost most crypto-related platforms, including crypto-gambling sites, will have KYC as a mandatory requirement.
Before, we are enjoying the no-KYC policy of a crypto exchange until the regulations hit them hard. No choice but to ask their users a KYC. In gambling, the same might happen. Be prepared for that scenario as the more crypto is being recognized, more strict regulations will follow.
January 25, 2022, 05:40:36 PM
No KYC verification, security, and customer service are the features that I've been looking for in a casino site. I'm trying to get rid of casinos that ask for KYC because that's a hassle for me. Security is also a thing because, without it, all the good features that they offer would be nothing. The response of the customer support is also necessary since that would fix the troubles that we will be facing on a certain site.
That is getting more and more difficult to find, casinos are being pressured all over the world to ask for information and force their clients to go through KYC policies even if they are against it, so they are not completely at fault by what it is happening, there are a few casinos out there resisting to do this, but I think we may come to the point in which none of the larger and most recognized casinos will be able to offer this to their clients.Jump to: