Topic: What do casinos do with inactive accounts? (Read 737 times)

What do casinos do with inactive accounts? It always depends on their Terms of Service (TOS) inactive accounts usually get temporarily locked within days and deleted after some time. This is usually happens on some platforms but I think there is one or two sites that don't bother about inactive accounts. An inactive account is an account that never logged in again or at least do play in site and the site will send you email when they are gonna delete your account.

"also learned that there is something called a dormancy fee" yeah in bank account there is dormancy fee but I don't think there is a fee for inactive account in gambling site

Yes, this really happened. Not even only casino . It happens in some of the betting companies If your account is not active, if you end up losing a lot, I’m also losing more ammo because a lot of deduction that will be made in your account, And also deduct Account for just not being active not just in Betting different aspect of gambling, It really happens and one of my betting accounts has gone through this but I can’t really remember but it’s true

The most important thing is for gamblers to never leave any funds in a casino account they may not use for a long time, as in this way even if the casino in question was very strict on the application of their norms and the account was deactivated or even deleted, it will not matter at all, since you could always create a new account and begin to gamble at that casino once again, and you could do so without violating any rules on their TOS, since most casinos require only one account per client and that new account will be your only account anyway.

In my opinion this question doesn't have a general answer. Different casinos have their rules regulations and privacy policies as well as terms and conditions. Therefore to be able to accurately tell what would happen to the casino account, you would have to go through the terms and conditions policy of that casino. However for most casinos the account would either be deactivated or frozen especially if it contains some funds. Most times after a proof of ownership the casino account can also be retrieved back to the owner.
Most of the time trying to retrieve such accounts can be very tasky especially if it has some funds in it. Therefore you should try to login to your account at intervals to prevent any suspensions except you don't wish to make use of it anymore.

Nothing  
eitherways, you're still recorded on thier monthly active maintenance list as an inactive account... Being active doesn't count as a whole. Secondly, you'd have to fund and wager to be eligible for some insensitives like bonuses, multipliers etc.
Do you not know that every casino has their TOS? and in that, are enacted rules; own of which is an account's withdrawal limits?.. just like they all have their win limits. Severally cases have been made up on the reputation board on how casinos lockup actively used accounts, with huge funds innit.
I learned that most casinos charged - not even small - but high transaction fees!

Not all casinos, exchanges or platforms charge dormancy fees, in my opinion it's not very honest to do it because they don't have any significant extra costs when an account stays open, maybe years ago when computing resources where more expensive and more limited but not in 2024 anymore. Moreover when an inactive account hasn't any balance they don't charge any fees and they usually doesn't close or delete it until very long time has past, like they don't care of it. For me it's just a way to "legally" collect money from people who have forgot their balance there or don't need it.   

Inactivity is subjective to ToS of the respective casino, in most cases logging in is quite enough to consider as active and in rare sites it requires to make atleast one bet. I would always choose casinos that allows players to use the platform as they wish and dormant fees will be charged only if funds left in the wallet and no negative balance will be incurred on zero balance accounts.

I was thinking about starting a new discussion in reply to your request, but it might seem like a repeat, so I'm just putting it here instead. Here are some of the casinos on the forum and their rules about inactive accounts. Some of them didn't directly mention what happens with inactive accounts.

Livecasino.io


Metawin

coinroyale.com

blackjack. Fun


Shuffle

Stake

I really see that the fact that a person does not return to a casino and their account is deactivated, I consider it a lack of respect, because the casino should not assume that the player left the casino, in case the player has 1BTC, then The casino takes that BTC, so this type of thing does not seem fair to me, the casino, even if the person lasts years without entering, must respect that balance, that account, they should not deactivate it, well that is my criterion and I think I base myself on those values and principles of any ordinary person/entity that has and uses logic to be able to protect its clients from imminent dangers, there are people who see the casino as an option to save their money, something that does not seem to me, but there are people who do, however, if the casino in their Tos states that they are not going to allow inactivity on their accounts, then that is another thing, there is nothing to do.

There are cases where casinos will deactivate accounts that have been inactive which by their definition are those that don't get deposits, or in some casinos, logins over the past 52 weeks. Not sure if they really have to do this to save memory, to perhaps ensure that the identity of their users are kept safe cause they'll delete it if they are no longer in close businesses with that person, or whatever lol, cause I've seen even larger and smaller platforms be able to keep their user's accounts intact even after 10+ years. So I guess it's just got something to do with forcing people into playing or keeping their accounts alive with deposits and plays to make sure they earn consistently.

But the thing is, once a gambler's made up his mind about quitting for the long run, he's not gonna be deterred by these types of stuff. Some of them may even take it as the final straw as now they know that if they quit for good, no information of them's going to be retained and they can just get on with their lives.

           -   As far as I know, there are other gambling casinos where, when you are inactive on their casino platform, they seem to deactivate your account. I just don't remember which casino I went to before, but it seems to be closed for one year, which I am not. able to play on the platform of that casino.

But there are others; even if you don't play for a few months, you can still log in to play, and that is a good casino like LiveCasino, DuelBits, or just the casinos that have been in this crypto industry for years.

It really depends on the casino policy right ? because some of them will keep your account inactive forever in case you want to comeback but others , they will close it for good after a while ( aprox 24 months ). I also think both choices are valid as long as the player won't lose anything as that account is already inactive and no one can access it anyway.

Yes, it will come back to the policies of each casino. There are casinos that will not delete inactive accounts, but there are also casinos that will charge an inactivity fee and the casino will take it from the remaining money in the account.
But if the casino doesn't see anyone logged into its account for a while, it will definitely delete the account. If someone uses the same email, the casino will reject them on the grounds that there is already an account using that email address.
That's a common thing for casinos to do because they won't assume that an inactive account will ever return to their casino.

Best practice yes, but that's easier to say in hidsight, because that 0.2-0.5 euros worth of dust back in 2015, wasn't worth while for me. Today that's worth 100€ - 300€ or more. And especially these days when tx fees in usd are way higher, i am still leaving dust inside or gamble. That is if wihdrawal tx fees that casino offers aren't extremely cheap. And if i recall correcty, Sat/vByte was very volatile, so even in relative perspective, it could have been be very high in sats compared to what i get to keep back then as well.

And to top of that, back then i wasn't concerned about coming back for btc dust, as i was sure it's not going back up to 1000, not to mention freaking $70k.

Depends on the casino.

If the casino has a term of dormant fees, they will charge some fees from your account.

If they didn't have a term of format fees, then you will be fine (although leaving funds on a casino is bad).

I remember Fortunejack will close your account if you didn't gamble for few months or year(s), probably there are other casinos like Fortunejack that I didn't know have this term.

An inactive account is an account that has been void of activities in a very long time just as the name suggest and such account may have appeares to have been abandoned by the owners of the account so it's usually seen as an inactive account because an active account will have activities within short period of time and will most definitely not get to be void of activities such that it can be see as such.

Not all casinos have the policy of charging a fee on accounts that ha e been inactive in a long time what's most common is the closing of such account but i haven't really seen much of such account been charged although like i did stated earlier it's peculiar to various casinos and their own way of trying to operate more like their regulations. And for account that have been inactive in awhile on a casino.thst charge's i think such charge may mostly apply to accounts that have got some money in their balance and for those who doesn't I'm sure they will assume such account has been forgotten and may not be charged except the owner comes back to it.

They will charge that which has some funds inside because they will feel that such an account could be used to save money on the casino and most definitely it's rare to see an account that is funded to be forgotten so the owner is most definitely coming back to it and for reasons best known to them they have left the account that long inactive so they are going to charge them probably for keeping their money there, this information may actually not be true in it's totallity but a personal taught.

Most likely, casinos will definitely closed the accounts for good, once they’ve been inactive like for a year, which means you are free to create a new one and will still be eligible to receive bonuses like the old one. But we all know that every casino may have different rules and policies, so it only depends greatly on the site rules and policies. Some may add additional charges or just require new information to create a new one, and that’s good to go. That’s just based on my research, not really from my actual experience.

I have received quite a number of emails from casino platforms offering deposit bonuses on my account just to get me back into playing with them again. These casinos are the platforms I haven't played for in more than 3 months, and there isn't a single crypto casino platform I have seen that charges inactive fee for account dormancy. Idk if it's more prevalent in fiat casinos, but with crypto casinos they are just trying to get you back into playing by offering you generous bonuses. At least, that's what my experience with crypto casinos so far.


This is why you should never leave even a single cent on your online accounts at all. These platforms can change their ToS and apply it retroactively, keeping them safe against litigations from players. I'm pretty sure these casinos are sending notifications through email regarding your account status, it's just that it's been too long and they thought you will no longer play or recover that amount given the time you were inactive in their platform. It's a scummy practice, but then again if it's under their terms--retroactive or not--they are playing it 'by the rules.'

From what I've seen, most casinos define inactivity based on not logging in for a certain period, often something like six months or a year. If you don't log in at all during that time, they might classify your account as inactive. Some casinos do indeed charge a dormancy fee on inactive accounts, usually deducting a small amount from the balance each month to cover administrative costs. If there’s no money left in the account, they typically just leave it at zero - no going into the negatives, thankfully!

As for active accounts, generally, there aren't any fees just for keeping the account up and running. Fees might pop up with things like withdrawals depending on the method you use, but just having and using your account? That should be free from any maintenance charges. Always a good idea to check the specific terms and conditions of the casino you're using though, just to avoid any surprises!

Well, it'd be a nice gesture to at least send a notification email, but if it's written in their terms of service then they're covered against any legal action. I'm guessing the majority of inactive accounts have petty balances and no one bothers in case it's confiscated. As I've said earlier, I never experienced anything from a casino, but had lost money on a Xapo wallet. According to other reviews, I wasn't the first one either, but who would bother with approximately $100-$200 worth of Bitcoin.