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Topic: What do casinos do with inactive accounts? - page 2. (Read 746 times)

jr. member
Activity: 65
Merit: 2
Casinos typically have policies regarding inactive accounts, which may include measures such as charging dormant account fees, closing the account, or attempting to contact the account holder to encourage activity. The specific actions taken can vary depending on the casino's terms and conditions and local regulations.
legendary
Activity: 2478
Merit: 1360
Don't let others control your BTC -> self custody
I forgot long time ago that i even had an account in freebitco.in. At least they keep accounts that have been abandoned for years apparently. This came handy with some other places as well, where i had left some fractons of bitcoins when they weren't worth much. Freebitcoin was one of them. And most gambling sites, especially some experimental gambling sites i had money in died and i guess they were that unpopular that i didn't even know about it. But then again i didn't even realize i had money in them before checking old saved login info and remembered.

But i wouldn't keep my hopes up with most casinos that they would keep holding crypto for inactive accounts.

Best practice is to withdraw everything so you don't lose it. I usually withdraw my funds after a session, which means I do it once a week, or after every significant win. I don't leave dust on my account because I know that I'll never come back just to get that few bucks back if that's all I leave there. I prefer to take 100% out each time and I have nothing to worry about.
Answering the OP's question, they probably delete inactive accounts and even if they don't do it in your case, chances are the casino will change owners, domain, or disappear. These services come and go, so don't expect much.
sr. member
Activity: 546
Merit: 265
I guess this would seem strange to some gamblers because the revised thought would be that if they could charge inactive accounts, why not they pay active accounts for the active services. I am also incline to this because the scenarios are like the casinos are expecting everyone to keep up services with their accounts.

If they can charge for inactive accounts, then they should have to charge more on the active accounts for the active offers being served along their gaming.
Well... I Will just take that as a medium which the casino gambling has to secure some funds to enhance their casino events as it is a source of income to them the casino owners.
legendary
Activity: 3080
Merit: 1178
Leading Crypto Sports Betting & Casino Platform
I forgot long time ago that i even had an account in freebitco.in. At least they keep accounts that have been abandoned for years apparently. This came handy with some other places as well, where i had left some fractons of bitcoins when they weren't worth much. Freebitcoin was one of them. And most gambling sites, especially some experimental gambling sites i had money in died and i guess they were that unpopular that i didn't even know about it. But then again i didn't even realize i had money in them before checking old saved login info and remembered.

But i wouldn't keep my hopes up with most casinos that they would keep holding crypto for inactive accounts.
legendary
Activity: 2814
Merit: 1192
It's hard to say in general, but they do what other online services do with your accounts. You don't use a service and it's going to delete your account after a while, but as long as you have money on it they shouldn't do it. It all depends on the ToS, so check if there's a line referring to inactive accounts because each casino will approach it in a different way.
 
I had a Netflix account and they deleted it after more than a year of inactivity. After about 2 years I had to make a new one, but I had no money there, all my subscriptions were not renewed, so make sure your account is not empty, leave maybe $1 in there and chances are they will not delete it.
hero member
Activity: 2688
Merit: 588
I believe it is almost impossible to generalize as each provider has its own regulations and methods for managing this type of account.
Even the definition of dormant is not the same everywhere, personally I had some account closed after some years meanwhile others are still active!
If you are interested in this information about some specific casino I recommend you go and check their conditions.
The definition of the word Dormant is only one but what you said first is true as I have accounts that are no more but the other can still be logged-on even though it's been a long time since my last activity at them. Indeed, it's important to check the platforms TOS about this matter if we are the type of person who are on and off, so that we will know if they disable inactive accounts or not and we won't lose our balances if ever we also leave and forgot them, as some could confiscate it once their allocated time expires.

There are still other important information that a TOS could cover so be sure to read all of them and not just jump on the part that interests you the most.
legendary
Activity: 2422
Merit: 1451
Leading Crypto Sports Betting & Casino Platform
Some casinos will outright delete your account and keep the balance.

I had created an account on wolf.bet and had a balance than by that time was small, but the coins I held in my account went up like 10x... At the time they didn't have any rules that said if you remain inactive they will delete your account. So when I had signed up there was no such rule I could have agreed with.

But years passed, and I wanted to see what my balance was worth. Now they had amended rules and even had the nerve to apply it retroactively even though I had never signed these rules. They ended up deleting my account and never even contacted me about potentially recovering my balance before doing so... It's a very scummy practice but this is one of the reasons you should never leave deposits in casinos for long.
legendary
Activity: 1162
Merit: 2025
Leading Crypto Sports Betting & Casino Platform
✂️

With that being said, I don't find it strange for casinos to do the same after 6 to 12 months of inactivity. It goes without saying that you shouldn't leave any balance on any kind of online service. It has happened to me and it's still unknown how much I've lost.

If they had the decency of sending an email to us about how we are about to enter within what they consider to be a period of inactivity, then it I could try and defend their case on how they need to spend money on serves and other kind of infrastructure to keep accounts up, and they do not benefit from gamblers who do not gambler anyone. But slowly to stripp away people money without any chance for them to withdraw or continue to gamble it sounds almost like an legal grey area. It is probably, because this thing about inactivity fees is something one could find in services which do not have anything to do with Casinos or Bitcoin/Cryptocurrencies, like some banks in the United States. I have asked friends about it and they agree those are supposed to be avoided anyways.

To me, it does not make sense to negatively sacrifice the experience of the users and scare away potential gamblers/depositors from one's service, just for the sake of getting some money out the pockets of people who did not bother to check the Terms of Service in the first place...
hero member
Activity: 3038
Merit: 617
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?
Well, till today, I have never used any casinos threatening to lock my account due to inactivity, what nonsense! There are casino accounts I opened in about 2008 and hardly log in there not to talk of depositing and wagering there, and till today, I still have access to them. I can only implore you to ensure that your casino account will be active forever, and more reason why we should endeavour to read the terms and conditions of casinos before dealing with them since it might be hiding somewhere there.

However, there duration of locking accounts due to inactivity would vary per casino if that is ever real. Nevertheless, if it is more than 6 months of inactivity that calls for that, then it should be termed sheer wickedness. One should avoid such casinos.

Quote
I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?
With my experience in online activities, I understand what you are saying, but it is not common in casinos. If casinos are now bringing this in, then they are not serious and should be disregarded. And yes, with this understanding, a dormancy fee could be charged if they do not want to close your account, but all are still cheating. Who is charging casinos for your inactivity? That's gross. Peradventure, if you know they charge like that, do not leave any money in your account, and flee.

Now that makes sense. Been wondering what they would gain if they closed accounts.
Deducting some money from the inactive accounts with funds on them is likely the goal of these casinos that's why they are threatening to close accounts for being inactive.

I remember I have an account in sportsbet.io with 0.02ETH I forgot the password and the email I used, if they prune the accounts I guess the amount is theirs already.
hero member
Activity: 896
Merit: 654
Leading Crypto Sports Betting & Casino Platform
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?
Well, till today, I have never used any casinos threatening to lock my account due to inactivity, what nonsense! There are casino accounts I opened in about 2008 and hardly log in there not to talk of depositing and wagering there, and till today, I still have access to them. I can only implore you to ensure that your casino account will be active forever, and more reason why we should endeavour to read the terms and conditions of casinos before dealing with them since it might be hiding somewhere there.

However, there duration of locking accounts due to inactivity would vary per casino if that is ever real. Nevertheless, if it is more than 6 months of inactivity that calls for that, then it should be termed sheer wickedness. One should avoid such casinos.

Quote
I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?
With my experience in online activities, I understand what you are saying, but it is not common in casinos. If casinos are now bringing this in, then they are not serious and should be disregarded. And yes, with this understanding, a dormancy fee could be charged if they do not want to close your account, but all are still cheating. Who is charging casinos for your inactivity? That's gross. Peradventure, if you know they charge like that, do not leave any money in your account, and flee.
hero member
Activity: 1778
Merit: 907
As others have already mentioned, it really depends on the management of the casino. I've personally can't recall ever having an account closed for inactivity, while my account on Bustabit, in which I registered in 2014 or 2015, had a small balance that was left untouched until I signed in again somewhere in 2021. Unfortunately, it's quite usual for any kind of online service to close inactive accounts and confiscate any outstanding balances left there. I've had it happen with an online wallet and a few services I used in the early days.

With that being said, I don't find it strange for casinos to do the same after 6 to 12 months of inactivity. It goes without saying that you shouldn't leave any balance on any kind of online service. It has happened to me and it's still unknown how much I've lost.
legendary
Activity: 3122
Merit: 1140
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?


Keeping or deleting those account, it would really be just that only have two possible scenarios or situation could what. Wait, is there people who do still have interest on logging in their old account for a long time?

For those who do have that possible balances then they might really be able to consider it out but of those people who are really that having no balance into their accounts then it would really be that too hassle
on finding those log in information just for the sake of logging it back after being dormant. Just like on what others been saying that it would really be entirely be depending into the casino platform database
if ever they would really be able to handle up those backloads of account information or whatever info without needing to delete them and stored up on database then they wont really be
deleting it but if they would really be having those storage or space issues then expect that these things would be deleted.
sr. member
Activity: 2436
Merit: 343
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?


Once notice that it is active again, they will consider it suspicious and ask you for some KYC to simply verify the owner. But don't wonder why if it is done and the account is empty because yes, they will take all your balances. And I honestly experienced this one making me start and deposit again. It is just like refreshing our wallet. Even just gone in a week, it is still not normal for them, and much more using different devices to login into your accounts. But I have no experience with what will happen or if there is a charge in an empty account which I think leaving a huge money with them is not a good idea.
full member
Activity: 700
Merit: 205
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?


I don't really know much of dominant account in Casino that I believe about the boots active account and the innovative account in any casino gambling websites don't to have to do with the charges there's on the ones I have registered on secondly I think that what is really important to them is when you have done your document verification a deduction cannot take much please in any account that is being verified but any account that have not done a verification I think all these things you stipulated here can occur on those accounts, so  I believe so.
hero member
Activity: 2044
Merit: 784
Leading Crypto Sports Betting & Casino Platform
Some casinos let the accounts untouched forever, while others will seize the funds of the user after some time of inactivity. It really depends the casino and their current terms, which aren't static and change from times to times. For that reason, it's important to be active on the email you used to sign up on the casino, because it's through emails they will warn you about any changes made on their terms, which may imply the security and ownership of your funds when deposited on their platform.

In every cases, the most advised thing to do is to never let your money idle at casinos platforms. After gambling and finishing your session, cashout your profit and put it into good use, like into investments or cold wallets, for an example. There is no reason to let your money at a casino balance, if you don't intend playing there again any time soon.
hero member
Activity: 714
Merit: 508
As far as I know, casinos usually deduct it directly from your remaining balance. If the balance is not enough, they may send you a notification requesting to add more money to your account. If you skip adding more money, your account will be permanently canceled or they may deduct your money when you deposit money back into that account again.

If your account is linked to payment methods such as credit cards or cryptocurrency wallets, they can deduct fees from there even if your casino account has no money left.

We have people that are willing to engaged in the system and making huge profits. There's no option left other than persuading for crucial planning and a fruitful existence for ourselves in the system. The system is broad enough to absorb the necessary and unnecessary events in the system. We should always be at alert and know the next moves of your opponents. Inactive accounts will be flush from the system, we just have to be careful inother not touch the terms and conditions.
legendary
Activity: 2128
Merit: 1775
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?
This question, the one who understands more about inactive accounts is the online casino itself. As far as I know, the casino has special rules for inactive accounts.

However, don't worry about the problem of inactive accounts in online casinos, I have read from gambling parties in general, sanctions are given for inactive accounts.
For example:
Quote
Example of what not to do
• "If you do not log into your account for a period of 90 consecutive days, we may decide to remove your winnings and void your account."
• "If you do not use your account for a period of 90 consecutive days, we will email you notification of our intention to confiscate your deposit balance within the next 14 days. If you do not contact us, your deposit balance will be forfeited and transferred to the company the day after the 14-day period ends"
• "If you do not log into your account for 180 days, your funds will no longer be protected under our protection of player funds policy."

So you can read in detail here: Inactivity of gambling accounts.
full member
Activity: 784
Merit: 115
There is a possibility that the casino will delete the account because if I'm not mistaken, I've experienced that. I haven't used one of my gambling accounts for a long time and when I wanted to log into my account, it was no longer there. I also couldn't register using my previous account because the system already had the history.

Maybe the casino will charge a maintenance fee, but if the account is not opened for a while, the casino will immediately take the remaining money from the account. The casino will consider it an account maintenance fee even though the casino will eventually delete the account.
full member
Activity: 2576
Merit: 205
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?


it is their site so it is their rules mate,

we are open to create new account in other sites so why need to focus in those sites that
locking our account?

and also for me? i have some sets of casino in place, I may choose which one to play and if happened
that I am inactive? then I may consider other casino than this on.
Well, yes this is another option. A gambler could either request for re-activation of the account or just move with other gambling provider for him to continue what he is doing. Just be sure to read the terms of a platform to avoid being surprised of such feat. At the end of the day, we are just players or consumers for a specific service. The only thing we could to is to comply with the things a platform would demand and negotiate.

That's it because sometimes other gambling sites are taking advantage of their players and charging
them for inactivity  in which for me is not necessary specially if that player is a regular gambler and just have
faced something that hinders them  to gamble for some time .
if this cannot be tolerated freely then better for us to just go to another site and enjoy what t
hose sites can brings us.
sr. member
Activity: 2296
Merit: 470
Telegram: @jperryC
What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?
I didn't know that inactive accounts do get charged if they have balance  Huh I think just like other sites, they don't do anything about it nor do charge it or maybe some gambling sites do have in their ToS regarding inactive accounts but charging inactive account for administrative cost is unnecessary as they will only hold a little data (if I am not mistaken) and doesn't have much effect in the overall function of the site. May I ask if do you have an idea how much do they charge for inactive accounts? They might have different prices but I just want to know the ranges.
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