What do casinos do with inactive accounts? - page 4.

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Quote from: Assface16678 on April 17, 2024, 06:37:48 AM

And who's a sane gambler will let his account have funds and let it out? Even though the website casino is so trusted, I will not do that because we never know what will happen to that website while you are gone out for a long time.

I agree with this. And if you truly know that the website is trustworthy, then simply ask their customer service. I believe many casino have inactivity rule in which if player's account is not online or participating in maximum of 30 days, the account will be disabled automatically regardless of the account balance. Your account there is not a bank account so don't put it in there unless you are going to risk it! Or instead asked the service if they can offer you exemption because you prefer and not to take out your money and be able to be inactive for a while.

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I think this concept depends on the casino website you are using or you have an account on. That's why it's very important to read the terms and conditions before you sign up on a website casino or any website, because I'm sure there will be rules like that indicated about the deduction inthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in for a long time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind of website casino so far, but if I have one like that, I will pull out my funds if I know that I will not use the account for a long time.

And who's a sane gambler will let his account have funds and let it out? Even though the website casino is so trusted, I will not do that because we never know what will happen to that website while you are gone out for a long time.

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Quote from: Rabata on April 17, 2024, 02:52:28 AM

Before crypto gambling I was gambling at Bet365. When I logged in to check my account after more than 1 year, they asked me again for different information. I had to verify my email. They were testing me in several ways to see if I was that person or not. But when I temporarily shut down the site after losing a bet, the site would pay me a small amount of bonus. After becoming regular in crypto gambling, those sites are now inactive even i don't try to log in. But I don't think any casino gambling site ban accounts for being inactive. Because there are many who can go back to that site after a long period of time.

Not all would really be keeping up those accounts specially if its really that consuming out some space into their database on which they would really be needing to delete those accounts which had been long time
not been online, but if they dont have any problems about inactive accounts then they would surely be keeping it.If ever they would really be asking something like other information before you could fully access it back
then you wont really be having no choice. Just like on what others been saying that as long there's no balance with the said account then i wont really be tending to make use of those accounts back
after a long time, not unless if those are VIP or high ranking or some sort then i might reconsider but if not then i would really just simply create new one.

This is why if you dont have any balances then it would be better not to put yourself into all the hassles.

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Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

I do not know about this. But if there will be something like this, it will be on the gambling site ToS. It is very possible. But I wonder why some people will leave their account inactive but having money in there.
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It doesn't make sense to me either, why would anyone leave money in a casino account that they won't be using for many months to come? It makes no sense, I think the only possible way is if the person already died in a accident or other ways, even if they are sick they need money to use to take care of themselves, they will eventually withdraw the money from the casino account.

If there is ever going to be some charges on inactive accounts I expect that to be in ToS, although I haven't seen such thing before, a long term inactivity will result to deleting your account, and if its a empty account you should be able to create another when you come back.

True be told, many gamblers do not care about reading the terms of services even after they have been warned many times on this forum,

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Before crypto gambling I was gambling at Bet365. When I logged in to check my account after more than 1 year, they asked me again for different information. I had to verify my email. They were testing me in several ways to see if I was that person or not. But when I temporarily shut down the site after losing a bet, the site would pay me a small amount of bonus. After becoming regular in crypto gambling, those sites are now inactive even i don't try to log in. But I don't think any casino gambling site ban accounts for being inactive. Because there are many who can go back to that site after a long period of time.

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Quote from: Yogee on April 16, 2024, 08:34:32 PM

I think this still depends on the reason why it was closed. The account was deleted due to inactivity so it should be okay to open a new one. If it was banned because of violation of terms like playing in blocked countries then that may be a different case. The best thing to do in this case is to consult their support and take a recoding of the conversation to be safe.

So if I understood you correctly, there is a possibility that the casino may allow a user to reopen a new account with their previous account details like the same email and KYC if the reason for the close of account was due to inactivity and not a breach of the casino terms and conditions? If they can allow this then there was no need to have the account deleted in the first place due to inactivity. I see it as stressful having the client's exact information all over again in their database.

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Quote from: Davidvictorson on April 16, 2024, 02:38:30 PM

[...]
What do you think will happen if you try to open an account on that same casino again with the same details? Will it be allowed?

I think this still depends on the reason why it was closed. The account was deleted due to inactivity so it should be okay to open a new one. If it was banned because of violation of terms like playing in blocked countries then that may be a different case. The best thing to do in this case is to consult their support and take a recoding of the conversation to be safe.

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Quote from: goinmerry on April 16, 2024, 07:21:53 PM

Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game? I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance?

Terms about inactive accounts vary per online casino. Most of the time, it's not stated in the Terms of Service.

As far as my knowledge is concerned about that:

- at most sites, it's totally fine if a user is inactive even for a couple of years
- there should be an email notification regarding account closure because of inactivity

Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

On the other hand, what type of fee is charged on an active account?

They are active, right? What fee are you referring to?

This really varies from one casino to another. You can check it out in their ToS actually. I have seen it in some casinos stating their fees for inactivity. But that is not common to most top casinos here. So it is better not to leave any amount if you feel you won't use the site for long period of time.
For active accounts, they don't charge any fee. Unless, the site is running a scam.

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Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game? I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance?

Terms about inactive accounts vary per online casino. Most of the time, it's not stated in the Terms of Service.

As far as my knowledge is concerned about that:

- at most sites, it's totally fine if a user is inactive even for a couple of years
- there should be an email notification regarding account closure because of inactivity

Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

On the other hand, what type of fee is charged on an active account?

They are active, right? What fee are you referring to?

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Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

It depends on the casino, every casino has their individual ways of handling inactive account. Since I started gambling till now, I have not lost access to any of my gambling account and I don't keep those account inactive for so long. I am even too lazy to read all the policy of those casinos because it's too long.

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All casinos have terms about dormancy and it depends on the casinos, some will deduct after you deposit some will just let you deposit and deduct only after you've won a big amount I remember that I have an account on one casino I got a notification that they will delete my account if not log in for specific time frame.

It depends on the casinos, but also based on my experience casinos will always entice you to go back by sending you a lot of bonus offers in their newsletters.

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Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

What do casinos do with inactive accounts?

I think they usually close it down. But it will come with warning notification first which if you don attend to it fast they will close it down and The money in your account will be trapped or deducted without your notice.

Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

Inactive account usually occurs when the user haven't logged in to his account for a very long time or maybe losing access to the account by forgetting the password. Sometimes it is usually due to using another online gambling site for gambling and not using the previous account for a long Time.

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Quote from: shield132 on April 16, 2024, 04:56:29 PM

Every casino has different rules. There are casinos that deactivate your account if you don't log in for a specific amount of time and there are casinos that deactivate your account if you don't deposit money for a specific amount of time.

Do these casinos give a heads up through an email about the deactivation before they go ahead to do it. I would find it rather weird that I do not get an email only to get the shocker of my life when I want to sign in after a long absence. Besides, I think that casinos should send regular news promotions which will act as a reminder whenever it pops up on their clients email.

Quote

There are even some casinos that don't deactivate your account at all, for example, I created an account on freebitco.in in 2015 and I haven't logged in it for almost 8 years and my account with my full balance was there. That was very surprising for me because I had left some bitcoins in my account collected from freerolls and bitcoin's current price is very high.

8 years is a long time. You would have been so happy to see your balance in tact or even surprised that you still had some bitcoins there which you already forgot about.

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Quote from: Baofeng on April 16, 2024, 05:04:06 PM

Quote from: OgNasty on April 16, 2024, 03:01:12 PM

This brings up some interesting points that I hadn't considered before. It peaks my interest on what different casino policies are. Am I in jeopardy of losing my Stake account if I don't sign in every so often? This isn't even something I have considered, but I'm also a pretty frequent user of the site so it likely wouldn't effect me. Still... It would be good to know. Maybe someone could research this for all the major casinos and post a new thread with the different policies regarding inactive accounts? I know I'd be appreciative of the information, so I'm sure others would as well.

Here are Stakes policy,

Quote

When an account on Stake.com remains inactive for a certain period of time, typically six months, the platform considers it as dormant. Inactive or dormant accounts pose a risk to the platform’s security, as they can potentially be targeted by hackers or used for fraudulent activities. Therefore, Stake.com takes proactive measures to safeguard its users’ information and assets.

https://www-stake.com/what-happens-to-inactive-or-dormant-accounts-on-stake-com/

But it could be different for other platforms as to how they are handling dormant accounts and what is the inactivity period as per their rules. It could be from 6 months or 1 year of not actively playing on their platform.

So there is no one single to the OP. But obviously if you have some cryptos still in your account, then casino might keep it and then reach out to you in whatever way they can.

It's apparent that same rules apply to already registered users on any online site even casino sites and any other gambling sites.
Even if the account remains dormant, the user can access it at any time as long as he or she either used authentication authenticator apps, alongside other password verification methods to register the account and has been at least active for a time before being dormant or it could be just that the account could get lost after more than 6-12 months of being inactively dormant, with or without funds in it.

It depends on the rules the casino or gambling sites decide to go by. Hence why they always present their terms and conditions once you register on their sites.

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Quote from: OgNasty on April 16, 2024, 03:01:12 PM

This brings up some interesting points that I hadn't considered before. It peaks my interest on what different casino policies are. Am I in jeopardy of losing my Stake account if I don't sign in every so often? This isn't even something I have considered, but I'm also a pretty frequent user of the site so it likely wouldn't effect me. Still... It would be good to know. Maybe someone could research this for all the major casinos and post a new thread with the different policies regarding inactive accounts? I know I'd be appreciative of the information, so I'm sure others would as well.

Here are Stakes policy,

Quote

When an account on Stake.com remains inactive for a certain period of time, typically six months, the platform considers it as dormant. Inactive or dormant accounts pose a risk to the platform’s security, as they can potentially be targeted by hackers or used for fraudulent activities. Therefore, Stake.com takes proactive measures to safeguard its users’ information and assets.

https://www-stake.com/what-happens-to-inactive-or-dormant-accounts-on-stake-com/

But it could be different for other platforms as to how they are handling dormant accounts and what is the inactivity period as per their rules. It could be from 6 months or 1 year of not actively playing on their platform.

So there is no one single to the OP. But obviously if you have some cryptos still in your account, then casino might keep it and then reach out to you in whatever way they can.

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Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

Every casino has different rules. There are casinos that deactivate your account if you don't log in for a specific amount of time and there are casinos that deactivate your account if you don't deposit money for a specific amount of time. There are even some casinos that don't deactivate your account at all, for example, I created an account on freebitco.in in 2015 and I haven't logged in it for almost 8 years and my account with my full balance was there. That was very surprising for me because I had left some bitcoins in my account collected from freerolls and bitcoin's current price is very high. I personally suggest you to read rules and check them frequently because rules change often. Keep an eye on your email all the time.

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Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

You tend to find dormancy fees connected with trading exchange accounts and less so with casinos. Most people who play at a casino will run their balance down to zero and disappear, maybe never to return again. They would leave tiny amounts of dust at best, if they cannot spend any remainder. Most casinos will never really have this problem but will track logins and may "release" funds from certain older accounts with the proviso that if a player returns they'll just activate them again. At most you might find the average player leaving a few hundred dollars in an account and if something happened to them, which meant they never returned, those funds would eventually be sweeped and adsorbed by the casino into general profits.

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Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

I don't have much idea about in this kind of issues but I think it depends to a casino's terms&Condition, that's why it's important to read T&C to know this kind of scenarios because every casino/sites offers different terms and conditions to their clients. Just like in bank, when there is no activity in a bank account for a long time, it becomes a dormant account but it is not immediately considered as dormant because they give a grace period as to when it will become dormant, other people have a chance to deposit money just to not which even lead to locked/close account.

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Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

Each casino will have a different policy regarding this, as I have joined casinos on the past in which I did not sign into my account for years, and then when I tried to do it, everything worked as it should without any issue, while there are casinos out there that will delete your account after a short period of inactivity, so read the TOS of your favorite casino or ask that question to its customer support so you can get an accurate answer to your question.

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Quote from: Alphakilo on April 16, 2024, 12:23:42 PM

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

As far as I know, some gamblers platform are going to put your account on dormant status. But before doing that, they will contact first thru email specially if you still have some balance on it. And obviously if you don't response then that is that time that they will make your account inactive.

The question is why they need to routinely checks account that are not active with 6 months?

It's because it could be target for hackers, so it's for your security and theirs as well.

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