What will you say within your limits to encourage responsible gambling?

wiss19

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Quote from: Kakmakr on December 09, 2023, 11:08:57 AM

Why would you want to do that as a worker of a casino? The more money that the players are betting ...will increase the profit of the casino and the workers might get more bonuses. Tongue

I think every reaction of a casino worker are being monitored, so the casino CCTV operators will pick up on any suggestive comments from those workers and it will be reported.

If I had to do this... I would have said, "Enjoy your winnings" .... or "You are very lucky today" Cheesy

Even if a person isn't being supervised or watched through cameras, it's unethical and unloyalty with the job and the company that you are working for if you are favouring the customers instead of favouring the house while you are getting paid by the house for the job you have and it's your responsibility to make sure that the house earns as much money as possible and you shouldn't hint gamblers to stop gambling and leave with profit when they are not doing that themselves.

A person needs to understand that it's a choice for a gambler to either gamble or leave at any point when they are in a casino, and if they choose to stay and gamble, you shouldn't ask them to do otherwise. If you are working in a shopping mall, you wouldn't ask a customer to not buy more products and leave while they have money left, the same thing applies to gambling as well.

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Quote from: alastantiger on December 07, 2023, 04:41:28 AM

If you work as a staff member in a physical casino as a dealer or in a sports bookie, I know that there are subtle ways you can use to encourage responsible gambling that will not go against the terms and conditions for staff.

For example, suppose you encounter a gambler who has wagered $200 at the table and is currently winning $6k. Would you express to them, "Hey, you're up $6k, and you initially entered this table with $200. Walk away, Take your winnings, go!" or will you say, "It is very admirable to know when to stop"?

What will you say within your limits to encourage responsible gambling?

None, nothing. That's what I'll say because it is none of my business and scope to give them some warning if I'm just a staff. I'll just do whatever is tasked to me like assisting them with their bets or whatsoever but to give them a reminder, I'll only give them some reminder if they're doing things against the casino's policy and premises.

That's none of our business anymore but it's nice to have that someone to give some reminder to these folks. But let alone decide whether to push and continue or just walk away with whatever amount they have already. Because if not, you might even be blamed if they get bad luck. You don't know what's on the mind of these people when they gamble especially if they've been winning a lot already.

A few signs or talks and being a staff, you might get scolded for interfering with their affairs by just simply talking to them. You only talk when they talk to you, you only answer when they ask you a thing or two.

KTChampions

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Quote from: decodx on December 09, 2023, 02:44:54 PM

Quote from: KTChampions on December 09, 2023, 04:58:26 AM

I don't think anyone would want to hear a waiter in a restaurant say, "You should stop eating, you've already eaten enough" or in a pub, "Stop drinking, you've already had too much." Grin

Yeah! Can you imagine this scenario unfolding at a restaurant? A waiter scrutinizes a female patron, discreetly scanning a lady's waistline. He then proceeds to make an unsolicited remark about her figure and food choices. Excuse me ma'am, perhaps you should refrain from ordering dessert, he comments snidely implying she should be more conscientious of her weight.

An uncomfortable situation, to say the least! Grin

As for your second example, I've actually heard that line a bunch of times at the bar, especially from my better-looking partner. Wink

The second phrase can be heard quite often from a bartender if you drink too much and either act “louder than average” or fall asleep at the bar. There is nothing aggressive or offensive here.
But if you compare it with the first message of the topic, this is a wrong analogy. A true analogy would be if the bartender immediately told everyone who entered the bar about the dangers of alcohol and advised them not to drink at all, haha.

decodx

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Quote from: KTChampions on December 09, 2023, 04:58:26 AM

I don't think anyone would want to hear a waiter in a restaurant say, "You should stop eating, you've already eaten enough" or in a pub, "Stop drinking, you've already had too much." Grin

Yeah! Can you imagine this scenario unfolding at a restaurant? A waiter scrutinizes a female patron, discreetly scanning a lady's waistline. He then proceeds to make an unsolicited remark about her figure and food choices. Excuse me ma'am, perhaps you should refrain from ordering dessert, he comments snidely implying she should be more conscientious of her weight.

An uncomfortable situation, to say the least! Grin

As for your second example, I've actually heard that line a bunch of times at the bar, especially from my better-looking partner. Wink

irhact

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Quote from: alastantiger on December 07, 2023, 04:41:28 AM

For example, suppose you encounter a gambler who has wagered $200 at the table and is currently winning $6k. Would you express to them, "Hey, you're up $6k, and you initially entered this table with $200. Walk away, Take your winnings, go!" or will you say, "It is very admirable to know when to stop"?

What will you say within your limits to encourage responsible gambling?

I won't say anything so I don't lose my job, the house always want to make profits and from people losing that's how they make profits and not from them winning. They'll want me to encourage that user to continue gambling until he lose some of those money that he has won or lose everything. When working in casino, if they don't make profits, the workers can't get paid well so I depend on the gamblers losing for me to be paid therefore I can't discourage irresponsible gambling.

But if I'm not working in a casino, I can discourage irresponsible gambling when I see them. Gamblers shouldn't wait on other individuals to discourage them from gambling irresponsibly, they owe it to their money to protect it or they'll lose it. Gambling should be done as a form of entertainment and at some point we have to stop gambling mostly when we're in profits or are down by so many losses as chasing loses is the fastest way to go more broke

Kakmakr

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Why would you want to do that as a worker of a casino? The more money that the players are betting ...will increase the profit of the casino and the workers might get more bonuses. Tongue

I think every reaction of a casino worker are being monitored, so the casino CCTV operators will pick up on any suggestive comments from those workers and it will be reported.

If I had to do this... I would have said, "Enjoy your winnings" .... or "You are very lucky today" Cheesy

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Quote from: alastantiger on December 07, 2023, 04:41:28 AM

For example, suppose you encounter a gambler who has wagered $200 at the table and is currently winning $6k. Would you express to them, "Hey, you're up $6k, and you initially entered this table with $200. Walk away, Take your winnings, go!" or will you say, "It is very admirable to know when to stop"?

Most casinos will make you sign a waiver that prevents you from discouraging gamblers. It's not up to the staff to do so. You're to encourage safe and friendly conditions, so clients must feel cozy at the casino, you're there to answer all their questions and help them to move around the place. When you see someone feeling bad, looking like they should leave, people who are drunk, having a breakdown, you're there to get them help, call them a cab, but you cannot stop them from playing. In fact if you did that they could later sue the casino saying that staff did not want him, a lucky gambler, to keep playing and asked them to leave. They could also feel suspicious of you, like you know they're about to win and want them to stop. It's better to do nothing.

maydna

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Quote from: bettercrypto on December 09, 2023, 06:11:02 AM

Quote from: alastantiger on December 07, 2023, 04:41:28 AM

If you work as a staff member in a physical casino as a dealer or in a sports bookie, I know that there are subtle ways you can use to encourage responsible gambling that will not go against the terms and conditions for staff.

For example, suppose you encounter a gambler who has wagered $200 at the table and is currently winning $6k. Would you express to them, "Hey, you're up $6k, and you initially entered this table with $200. Walk away, Take your winnings, go!" or will you say, "It is very admirable to know when to stop"?

What will you say within your limits to encourage responsible gambling?

If you are a staff member at the casino, you should only take care of your work. Maybe later, even if we say that you see the player winning when he plays gambling and you are the current banker in the games he plays, I think it is not your job to tell the players to stop because they have won a lot of money.

Because that might end up being the reason you lose your job just because you told the gambler to stop playing, just remember that the gamblers are the ones who pay the casino staff, whether it's an online or physical casino.

Yes, that's true because we work in casinos as croupiers and are tasked with carrying out our jobs. We also cannot advise them to stop because those who win feel they are at the top and will not stop unless they want to.

Rather than having problems at work later, we should stay focused on our work. And we can lose our jobs because we can no longer focus on work. Perhaps when we're done with work, we can approach the gambler and suggest he take a break while we invite him to drink. But it depends on the situation and conditions at the casino. Actually, this is a dilemma, and the decision will depend on each person.

Blitzboy

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Quote from: Outhue on December 09, 2023, 08:11:54 AM

Every gamblers knows their limit and I don't want to call a number for anyone, the thing is many gamblers don't listen to the responsibility of becoming a gambler, they are too focused on how much they can win from a game with a certain amount, that's why they feel very bad when they lose money.

Been a responsible gambler is not about how many times you can win some money, its about continues gambling that have no negative impact on your life, business and your daily activities, and the only way to make this be this way is by avoiding using gambling as your main focus in life, engage in gambling if you have money to lose.

Gambling is a game where you decide on what a possible outcome might be, it's like trying to predict the future which makes you not in control of anything, so there for you need to risk only what you can afford to lose.

Many gamblers know their boundaries, but do they? Gambling is about the illusion of control, not merely boundaries. Gamblers hope to control and outwit the game. Is this a misconception?

If gambling is about anticipating the future, arent we all merely playing chance in life? Gambling, unlike life, is a choice to play probabilities. Your emphasis on responsible gambling is vital. How many gamblers can separate emotion from money?

Your emphasis on gambling without harming one's life is utopian. Really, how feasible is this? Gambling is addictive by nature. Its about being responsible and recognizing the difference between a harmless hobby and a trap. Are we all capable?

wiss19

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The second expression you said seems lowkey, so I'll go on this than on the other which is more straight to the point and the gambler may not like hearing that. They can report us to the manager/owner and we can lose our job. I'm sure we don't want that to happen. It's also best to not interfere with their decision at all costs, only to be safe completely.

The legal age to play gambling is 18 years old and above. People on that age group are already mature enough to know what they are doing. So, what happens to them is only all their responsibility, (not us or the casino owner). I know some staffs does that in hopes of getting some tips but there is no assurance and if ever we are given, that was mostly a small amount. It's not worth the risk.

Outhue

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Every gamblers knows their limit and I don't want to call a number for anyone, the thing is many gamblers don't listen to the responsibility of becoming a gambler, they are too focused on how much they can win from a game with a certain amount, that's why they feel very bad when they lose money.

Been a responsible gambler is not about how many times you can win some money, its about continues gambling that have no negative impact on your life, business and your daily activities, and the only way to make this be this way is by avoiding using gambling as your main focus in life, engage in gambling if you have money to lose.

Gambling is a game where you decide on what a possible outcome might be, it's like trying to predict the future which makes you not in control of anything, so there for you need to risk only what you can afford to lose.

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Quote from: alastantiger on December 07, 2023, 04:41:28 AM

If you work as a staff member in a physical casino as a dealer or in a sports bookie, I know that there are subtle ways you can use to encourage responsible gambling that will not go against the terms and conditions for staff.

For example, suppose you encounter a gambler who has wagered $200 at the table and is currently winning $6k. Would you express to them, "Hey, you're up $6k, and you initially entered this table with $200. Walk away, Take your winnings, go!" or will you say, "It is very admirable to know when to stop"?

What will you say within your limits to encourage responsible gambling?

If you are a staff member at the casino, you should only take care of your work. Maybe later, even if we say that you see the player winning when he plays gambling and you are the current banker in the games he plays, I think it is not your job to tell the players to stop because they have won a lot of money.

Because that might end up being the reason you lose your job just because you told the gambler to stop playing, just remember that the gamblers are the ones who pay the casino staff, whether it's an online or physical casino.

KTChampions

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Quote from: decodx on December 08, 2023, 07:47:44 PM

Quote from: alastantiger on December 07, 2023, 04:41:28 AM

What will you say within your limits to encourage responsible gambling?

I understand you're trying to look out for the client's well-being, but directly telling gamblers to stop playing could backfire. As a representative of the company, we have to tread carefully when interacting with customers and perhaps there's a more diplomatic approach, where we could subtly emphasize the value of playing responsibly without outright telling them to stop.

Yes, by default it is assumed that a gambler is an adequate adult, capable of making decisions independently. Any advice can be perceived as aggression in the sense that the one who advises doubts the gambler’s ability to behave adequately.
I don't think anyone would want to hear a waiter in a restaurant say, "You should stop eating, you've already eaten enough" or in a pub, "Stop drinking, you've already had too much." Grin

shield132

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Quote from: alastantiger on December 07, 2023, 04:41:28 AM

If you work as a staff member in a physical casino as a dealer or in a sports bookie, I know that there are subtle ways you can use to encourage responsible gambling that will not go against the terms and conditions for staff.

For example, suppose you encounter a gambler who has wagered $200 at the table and is currently winning $6k. Would you express to them, "Hey, you're up $6k, and you initially entered this table with $200. Walk away, Take your winnings, go!" or will you say, "It is very admirable to know when to stop"?

What will you say within your limits to encourage responsible gambling?

I was working as a live casino dealer in one of the most famous company and I have enough experience to discuss this subject. We had a button where we would click if we noticed that gambler was addicted to gambling. We could only notice that if gambler was chatting with us and was complaining how much he lost or how he can't control his loses. If someone had problems like that we were able to report them and then other staff would chat with them and restrain them from gambling for a while but you don't have right to suggest someone to stop gambling because he won 6K. You'll do that and you'll be fired. You can only suggest someone if they would like to double down or split, other suggestions are prohibited.

decodx

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Quote from: alastantiger on December 07, 2023, 04:41:28 AM

What will you say within your limits to encourage responsible gambling?

I understand you're trying to look out for the client's well-being, but directly telling gamblers to stop playing could backfire. As a representative of the company, we have to tread carefully when interacting with customers and perhaps there's a more diplomatic approach, where we could subtly emphasize the value of playing responsibly without outright telling them to stop.

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a casino employee is not paid to tell customers what to do with their money, the casino makes money from player losses, and casino employees are paid wages thanks to player losses, so if casino employees casinos kept telling people who earn a lot to stop playing, then they would see the casino going bankrupt and those same employees would lose their jobs. In the game there is no bad person or good person, there is only the game and its rules, the lucky one wins and the unlucky one loses, the person who keeps playing with money that the person cannot afford to lose becomes bankrupt.

The casino has no duty to play the role of psychologist and tell people to be responsible and gamble in moderation, but as the governments of some countries have forced casinos to do this, so in certain casinos, they post warnings for people play in moderation, but that's all. The casino employee cannot interfere in the game to advise a player to stop playing because he wants to continue playing. Of course, if a physical casino has already closed the casino, the casino employee must tell the players to stop playing and leave the casino, this in physical casinos

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Quote from: alastantiger on December 07, 2023, 04:41:28 AM

What will you say within your limits to encourage responsible gambling?

Saying have a responsible gambling session is enough. Too much prying is unwelcome, IMO.

Quote from: Alpha Marine on December 08, 2023, 05:29:16 PM

The staff is in no position to tell the customer what to do. The customer didn't ask so it's not his place to say anything. The staff is there to do a job and it's that job alone that they should do.
So I wouldn't say anything if I were the staff.
Aside from gambling, there are many scenarios where the staff giving the customer a bit of advice may seem okay but if it's not his job to say anything to the customer then he shouldn't.

My limit to encourage responsible gambling depends on the relationship I and the person have. But in general, all I can do is keep telling people around me. I have no right to tell a total stranger who didn't ask for my opinion on how to gamble.

I highly agree, as I stated to much prying is not welcome to any gambler. In fact, any kind of unwelcome suggestion will make customer get disappointed worst they may leave the casino because they think that staff are spying on their gambling activity, and that I believe is invasion of privacy.

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Quote from: alastantiger on December 07, 2023, 04:41:28 AM

If you work as a staff member in a physical casino as a dealer or in a sports bookie, I know that there are subtle ways you can use to encourage responsible gambling that will not go against the terms and conditions for staff.

For example, suppose you encounter a gambler who has wagered $200 at the table and is currently winning $6k. Would you express to them, "Hey, you're up $6k, and you initially entered this table with $200. Walk away, Take your winnings, go!" or will you say, "It is very admirable to know when to stop"?

What will you say within your limits to encourage responsible gambling?

You're not being loyal to your company so want your company to lose profit, you have no business saying this to clients, you are betraying the trust of your company, players do not want to tell them to stop and take their profit, it can come from others but never from a gambling staff, it's unusual for staff to do this, players will perceive you as someone who hated the company you're working if you tell them thee words and he might report you for giving unsolicited that puts the company in disadvantage.

KTChampions

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Quote from: alastantiger on December 07, 2023, 04:41:28 AM

If you work as a staff member in a physical casino as a dealer or in a sports bookie, I know that there are subtle ways you can use to encourage responsible gambling that will not go against the terms and conditions for staff.

For example, suppose you encounter a gambler who has wagered $200 at the table and is currently winning $6k. Would you express to them, "Hey, you're up $6k, and you initially entered this table with $200. Walk away, Take your winnings, go!" or will you say, "It is very admirable to know when to stop"?

What will you say within your limits to encourage responsible gambling?

I think a dealer first of all has a responsibility to his family - well, he has to work and bring in a salary. If he works against his employer by advising casino visitors to leave with their winnings, he will most likely lose his job very quickly. Now this moral problem looks different, doesn't it? And by the way, in general, there are many people who do not like unsolicited advice, regardless of the circumstances, so it is dangerous to advise something to strangers (even if you had such an opportunity).

Alpha Marine

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The staff is in no position to tell the customer what to do. The customer didn't ask so it's not his place to say anything. The staff is there to do a job and it's that job alone that they should do.
So I wouldn't say anything if I were the staff.
Aside from gambling, there are many scenarios where the staff giving the customer a bit of advice may seem okay but if it's not his job to say anything to the customer then he shouldn't.

My limit to encourage responsible gambling depends on the relationship I and the person have. But in general, all I can do is keep telling people around me. I have no right to tell a total stranger who didn't ask for my opinion on how to gamble.

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