Topic: What would you do if you are loged out from your Sportsbet app after wining? (Read 422 times)

I feel for this guy, this story is very pathetic and shows the evil of some of these gambling platforms that are just flooding the world. At the same time, it is another eye-opener and a call for us to be more careful, we should make sure that we are dealing with the right casinos and sportsbooks, by doing this, we will just be fine. The $10,000 is no big deal for well-liquid casinos and sportsbooks, so be warned and be advised to avoid issues like this.

However, if I were this guy, the first thing to do is to take up the issue with them and threaten them with their regulator (if any), but if this is not helping, I think heading to court is the solution. You should pray to the court to collect your winning for you, get damages for you, and also make them pay all the legal fees you used to secure justice in this case so that you will lose nothing. Upon seeing your seriousness, they might want to settle it out of court and you will get your money. And since this is a local betting, it will be easier.

Also, it is good for gamblers to have their record often screenshots or screen-videoed at times so that they at least have some proof to tender in a case like this. Let all your betting tickets have self-records especially when you know you are expecting to win a big amount of money.

Conditions like this occur very often, they are blocked by the system. Of course, if someone bets on an unofficial site, they will run the risk of being banned if they win big.

In a situation like this you just need to contact the gambling company and try follow them up,  cases is like these it is not something that they may quickly look into, but one just need to be patient to follow it up. If it is good and reputable gambling company the money won't just go like that without having it. This is the reason why it is important when gambling one should try to be to know a reputable gambling company to play bet just incase complicated issues occur their won't be any problem of losing money.

If gambling sites are facing challenges like this it is a bad one which will bring a bad name to them and this can make customers to be scared of using them to play bet.

I have faced many times that I won the bet and my account was automatically logged out but I can access the account after the logout process because of the security system. So I don't have face this kind of experience and so that I haven't need to handle these kind of situation yet.
The name of the Sportybet I heard for the first time, maybe it's because may the site is local and I always avoid my local betting site for my betting Because it is seen that most of the time they give all tempting offers and later it is seen that the users are attracted by greed and become victims of scamming. If I don't know much about this site and could not see any news regarding next update. However, in such a situation, I will first complain to their social handles or support, then if there is no expected result, I will take legal action if there is an opportunity or I will file a half-scam complaint against them.

I would do nothing more than what the man did, this is also a good reason why it's good for every gamblers to gamble on a trusted casino. It's not easy for a gambler to make his picks and was so lucky to win a huge amount of money from his bets and all of a sudden the online casino logged him out, it's painful and same time frustrating, but from my end I don't think the man can do anything but if it's a face to face gamble thean can be able to arrest the owner of this casino.

It makes sense to do so. Give it some time to do so since we are new players with new accounts.

If it has been a week and no response from the casino, in my experience, don't expect your money back even if you try to contact them.
With crypto casinos I may not have experienced a case like OP, but I have experienced it with fiat betting sites.
I don't really mind when I have exhausted my efforts to get them to pay because I figure that the site hasn't deposited that much.

I've never experienced it in any casino I've visited, because I've never left gambling for long and I've never had a big win like that, maybe if I get a big win like that I will also be asked for files and will be difficult, especially if the order I made indicated suspicious things might get the same problem.

But if the man plays fairly and never cheats on his bets, he will most likely be paid according to what they handle in the casino, but it is also quite a pity because he has not been able to withdraw his money.
I might go on a vacation or increase my investment in crypto after winning that amount.

There are situations where the support team will appear not to be responsive at all, talk more, or even give you a reply that you don't like. Some reports of several casinos behaving that way have been common online, so in such cases, one doesn't even need to wait for their reply first.
 
After giving them some time, one can just move ahead and create an awareness post for them on the internet, and after doing that to draw their attention to the case, it will be nice to share the link to such a post with them, as most of them are really afraid of losing their reputation on an open platform, especially in a forum like this.

I'm not trying to back the casino but I have been a fan of sportybet and such complaints are rare and in this situation, one has to hear the both side of the story. I saw the same article on some blogs and when the was interview, it look to strange for such kind of reputable casino to do that because I have seen people with millions of withdrawals going through and when there is network breakdown by payments gateway, they announced it and make sure all payment are process later.

One of the active place of that particular casino is Twitter/X, he should find a representative to help him call out the casino and the support, they will surely reply and if the don't, he should talk to fellow punters that use sportybet, they will communicate with the sporty platform and they will respond no matter what. In the worse case scenario, he should hire a lawyer, the casino is license as local betting platform, the are going to respond faster than the online calling out.

I like how he leveraged the general public to get their attention after they tried to pull a fast one on him...if they wanted to verify one or two things they should have told him directly to avoid public prosecutions, secondly if they can not honour such an amount they should set limits like what all veteran casino's or bookies do to avoid failing to pay out or losing the reputation that they have worked so hard to build.

I would do something similar, probably get an influencer for hire just to get their attention so fast so that I don't lose my winning but $10K or most bookies I play from isn't something they can run away from...unless you play on a small platform which is why we should choose bookies/casino's diligently!!!

If this story is a rumor then what is my gain bringing up the story in the first place, he is just an average man and he lectures in a university so he happens to be a friend to my elder brother as both of them met in a gambling hall so my brother assisted him in booking his games for him that was how they became friends and he normally sends games to my brother to book for him before my brother opened an online gambling account for him which he uses to stake his bets online before he funded the account and discovered the money didn't reflect.
What I just observed is that the man was very busy with academic works because as a lecturer he is always occupied maybe that was the reason he never developed time to follow up the issue and this is a man that have won bets severally according to my brother and he stakes with huge amount of money in his bets.

There must have been an error that led to that happening, and the gambler should exercise patience, I believe that his problem will be rectified as long as he has not broken any of the terms and policies of that casino. There's no way the casino would just want to trap his money without any cause, unless it's not a reputable casino. Since he has contacted support, let him be calm and wait for a feedback. I might not have faced this kind of problem before, but a reputable casino will obviously want to rectify this kind of issue in order to maintain their reputation. They would not just keep him under the sun like nothing happened without actually explaining what caused it. 

The problem I used to have with this kind of news is that you may not even get information on how the problem was resolved. 

I would probably get a lawyer and spread the word online about this sports betting platform trying to scam me. There's nothing else to do.
If the guy cannot login to his account, this is clearly a sign that he was scammed. Of course, the sports betting platform will come up with various reasons for blocking his account(breaking the Terms of Service, betting on fixed matches, etc.).
I've never been in such situation before. Maybe if I win a big amount of money, my sports betting platform would also start doing sketchy stuff and block my account.

if i was in that situation, i would contact their support team directly and wait for their reply. if their reply is not what i expected, then i would take this to social media or post it on this forum. because the reward is not small, and their action of logging me out of my account is unreasonable, because as long as i have proof and i feel honest in my gambling, then there is nothing for me to fear.

There might have been some issues that made them log him out. Sometimes stories like this are usually done to give the company bad names. Because I know sportybet very well as ice seen a lot of people win so much and got paid never have I heard of their account being logged out. Ur might also be that he has cheated their website or better one way or the other and got detected so he had to be logged out. Though I still don't get the whole gist after reading the link.
If he is telling the truth, the it's nice he had come out to the public to ask for help and I'm very sure he will get some help that might call the attention of sportybet management team. For me, in such situations I'll do same and hope I get my account back so I can cash out my funds.

For sure most people are really that believing that we are talking about Sportsbet which is really that totally different with Sportybet which we arent that hearing about this site or isnt really that known into this space.

This is the one of the issues that you would really be facing up on dealing up with platforms that havent been heard of or something that doesnt have that reputation or credibility on which you could really be having that high chance on facing up those issues on which it isnt really that shocking. On this kind of situation then you would really be having no option but to wait up on what their support would be telling.
If you would really be needing up to wait then you wont be having any option but to wait up. If there would really be no further response then it would be best on opening up a scam accusations thread
so that other people on the community would know about their shady behavior.

These issues are commonly be experienced at the moment that you would be finding on dealing up with unknown sites. This is why it would really be
always recommended that you should really be sticking with the best or simply that popular or on when people are mainly hanging out.

This is the Sportybet company not the Sportsbet that is here that we know.

I don't know if the matter of investigation is over? And there is no more news about this case, maybe Sportybet is still investigating issues related to this person and sometimes this problem often arises when there is a big win happening to him.

Closing the site is not an easy matter if Sportybet has other rebuttals, let alone provide evidence that this customer for example cheated and they could have withheld the customer's funds from his winnings.

This is not about simply being logged out, because that happens a lot on various platforms, especially when they update the service and make you log back in and accept the terms.
The problem was that he couldn't log back in, so either his account was hacked or the service did not want him to log in and banned his account or deleted his username, or even changed the password in the database.

If the casino tries to block you after a big win, it's a scam and all you can do is file complains and sue them.

Yes, I highly agree that $10k is a good amount to have for anyone, especially for those people who live in developing countries. But, those who live in developed countries also know that how useful $10k would be for someone who's homeless or who's facing huge financial issues. I believe the one who took action against that gambling platform took right decision and anyone else would also do that in similar situation.

Ask in live chat.
Mailed them.
Ask in their announcement thread.
Open a scam accusations.

That's all.

I won't go far like hiring a lawyer and sue them because the regulations in online casino is weak, probably there's no organization that will audit online casinos if they get accused. Because if regulation is working in online casinos, 1xbit's owner already jailed.