My question is has anyone of you been in such situation before? And how were you able to handle such situation?
I have never been in a situation like that but if I ever face any similar situation in future then surely I will try my best to take the won amount.
The money that we win is our own money and if a casino tries their over smartness to rug our money then we should not allow them to do that.
I would also do that and try my best to report that casino at all available crypto forums and also I would try my best to take my money from that casino even if I need to go to extreme levels.
$10k is something significant and not something that could be ignored. Majority of people specially on 3rd world countries on which this amount is something that could do a lot of things.
You cant really just that let it slip away and let the platform will really be taking it away from you specially if you have done nothing or you have won it on the best and fairest way as possible.
Just like on what others been saying that it would really be that completely a questionable thing about those sudden log outs on the moment that you have won such bet on which you havent
been able to experience it before or something which is your first time.
On the moment like this on which you have contacted them on whats happening then give them some time at least on making up some explanation on what happened.
If ever they wont really be giving out some response or clarification in regarding the situation then it would really be just right that you would be opening some scam accusations
on which this could really make the community aware about the shady things that they are currently doing.