What would you do if you are loged out from your Sportsbet app after wining? - page 3.

Mahanton

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Quote from: yahoo62278 on May 29, 2024, 11:54:25 AM

Quote from: ralle14 on May 28, 2024, 10:21:16 PM

If I end up in the same situation, i'll give the sportsbook some time before doing something because they mentioned that his account would go through an investigation. And maybe that's their protocol whenever one of their customers suddenly hits a big win. Certain sportsbooks are cautious in paying out winners because mistakes happen (wrongly settled bets, bugs, glitches, etc.). If there's still no update within the week, i'd forward the problem to AskGamblers, and start posting my issue on their social media pages to provide awareness.

I might consider giving a site time to investigate or whatever, if they are treating fair. Logging me out and not allowing me to access my account is not fair. Not answering my support queries and not answering emails is NOT fair. Giving me 0 answers as to what is going on is going to make me open a scam accusation immediately. Sites have to treat a customer as a CUSTOMER, not a criminal. Lock my funds and communicate with me as to what's going on and it's fine.

If that particular platform or site is really something considered legit and knows on how to handle up the business then of course they would really be needing to have that kind of approach into those users
who do have those kind of issues. It would really be that totally a mind boggling thing if you are really that being logged out on your account after you would really be able to hit up some good wins.
Hearing out nothing from them despite on contacting them on their support links or even live chat will really be giving out that kind of bad impression. Its right that giving them some time might
a considerable approach but winning up something this big for most bettor then for sure you cant really be that making yourself relax.

This is why at the moment that they wont be able to hear anything from the team then they would really that easily panic on which it would really be that a normal action that you would
be making on which having that scam accusations directly so that on the moment that they do see up those threads or complaints then it might that get their attention
but for a legit site to deal off with then they wont really be waiting for these things to come up with this.

JMBitcointernational

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Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

I don't know if such thread has been created already but there was a news that was trending some weeks ago about a man who won #14million Naira which is equivalent to $10k and was logged out of his sport bet account, he tried severally to access his money but didn't Work out. he sent the Sport betting site a message but didn't get a positive feedback so he had to come out publicly to explain his predicament on air. Below is the link Man logged out of his Sportybet account seeks access to his N14m

My question is has anyone of you been in such situation before? And how were you able to handle such situation?

I have never been in such situation and this case might be very rare because sportybet is a site that is bigger than 14million which millions of people patronize every single minute of the day, however, there is 100% possibility that the man must have forgotten his password or probably must have made a mistake trying to login. there are regulations in the site that requires authentication, so its quite imperative that the man checks his side for the mistake instead of dragging the sportybet site to the Mould because this is actually a defamation if the man is not careful.

There are still other several alternatives that can help the man facilitate his claim process, he can visit any of the sportybet mega dealer office around him and lay his complains and that will make him to understand what happened to his money rather than coming out to the public.

Sunderland

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Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

I don't know if such thread has been created already but there was a news that was trending some weeks ago about a man who won #14million Naira which is equivalent to $10k and was logged out of his sport bet account, he tried severally to access his money but didn't Work out. he sent the Sport betting site a message but didn't get a positive feedback so he had to come out publicly to explain his predicament on air.

If the casino doesnt want to pay, they wont just close the account without any warning, shady casinos usually will find an excuse or justification for why they refuse to pay, and then they will close the acc.

A complicated case, as it is unlikely that the player has any evidence to support his claims, I actually suspect that this person is trying to blackmail the casino with his claim.
Is there any newest update regarding this case?

Quote from: Cryptoprincess101 on May 29, 2024, 11:32:57 AM

- snip - ... some betting sites are becoming dubious as that was how a man was also complaining that he funded his online betting account with a huge sum but it didn't reflect in the betting balance to the extent he wrote a report to the betting site and they told him it was from his bank and he went to the bank they told him that the money has already been sent to his betting account that's how the man became so frustrated and started playing on physical betting shops instead of online so sometimes it can be true.

I wonder why that guy didnt report about it to the authorities?
He will win the case because he has strong evidence, the transfer was made from his bank account and it is clear who the recipient is.
Sorry, but I think the story is a bit strange - does this story really happen or just a rumor?

Ojima-ojo

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Quote from: Oshosondy on May 28, 2024, 08:36:04 PM

Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

My question is has anyone of you been in such situation before? And how were you able to handle such situation?

I have not won more than 10 times before. That man would win more than 100x is my guess if what he said is true. It is already on the news, people will make sure that if what the man said is true, they will collect the money for him but that is if the betting site is capable. I do not know about sportybet, but it is better to use well known gambling sites that you know will be able to pay your money.

Sportybet can easily pay the winner prize because for a while now I have seen them spending good amount of money on ambassador and other promotion, so for a company that can spend a good amount of money on they marketing, their should be able to pay the $10,000 winning, at least it not bigger than them since their have reputation to protect.

Most times what the reason for such actions could be, it may be a system trigger that automatically log out a player that hit such jackpot, but what I have not really pay attention to is if the man was able to log in back into his account after the system log out.

Rabata

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Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

My question is has anyone of you been in such situation before? And how were you able to handle such situation?

If someone bets on a local site or a relatively weak site, then if there is a big win, that site may be closed because that site is not a legitimate site. A gambler must carefully consider which platform he will gamble before gambling. I mention this because a friend of mine used to bet on one of our local sites. He also lost a lot there but one day he got a relatively big reward there and when he went to withdraw that money his account was no longer logged in. He found no existence of his account. If someone runs a bet on a scam site, it can be a big problem. If you don't have a reputable site then it can be considered a similar problem. And if it is a reputable site, they will definitely give access to that money if there is no violation of rules.

GideonGono

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Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

I don't know if such thread has been created already but there was a news that was trending some weeks ago about a man who won #14million Naira which is equivalent to $10k and was logged out of his sport bet account, he tried severally to access his money but didn't Work out. he sent the Sport betting site a message but didn't get a positive feedback so he had to come out publicly to explain his predicament on air. Below is the link Man logged out of his Sportybet account seeks access to his N14m

My question is has anyone of you been in such situation before? And how were you able to handle such situation?

Never experienced it before, but if this would ever happen to me I would also contact the team and ask for assistance to gain access to my account again.
This is why I choose which site to gamble with my money, there are so many scam gambling sites nowadays.

yahoo62278

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Quote from: ralle14 on May 28, 2024, 10:21:16 PM

If I end up in the same situation, i'll give the sportsbook some time before doing something because they mentioned that his account would go through an investigation. And maybe that's their protocol whenever one of their customers suddenly hits a big win. Certain sportsbooks are cautious in paying out winners because mistakes happen (wrongly settled bets, bugs, glitches, etc.). If there's still no update within the week, i'd forward the problem to AskGamblers, and start posting my issue on their social media pages to provide awareness.

I might consider giving a site time to investigate or whatever, if they are treating fair. Logging me out and not allowing me to access my account is not fair. Not answering my support queries and not answering emails is NOT fair. Giving me 0 answers as to what is going on is going to make me open a scam accusation immediately. Sites have to treat a customer as a CUSTOMER, not a criminal. Lock my funds and communicate with me as to what's going on and it's fine.

EluguHcman

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Quote from: Oshosondy on May 28, 2024, 08:36:04 PM

Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

My question is has anyone of you been in such situation before? And how were you able to handle such situation?

I have not won more than 10 times before. That man would win more than 100x is my guess if what he said is true. It is already on the news, people will make sure that if what the man said is true, they will collect the money for him but that is if the betting site is capable. I do not know about sportybet, but it is better to use well known gambling sites that you know will be able to pay your money.

With the way the man narrated his experience, i do not think if he won the said amount at a time and just like you said that if what he said is true, it feels to me like he has been saving some percentages of his winnings on that his sportybet wallet account.
He may have actually won a huge amount which surged to the totality of the said amount and probably his account may have been on watch list which may have attracted the company or anyone in concern to log him out then.

In concurring with you, it is better to gamble on reputable gambling companies and not just one of those who gives possible chances to win. They can be trickish with criminal mindedness in such a case like mans scenario.

acroman08

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Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

My question is has anyone of you been in such situation before? And how were you able to handle such situation?

not me, but if it did happen, the first thing you can do is contact their support and try to get information as to what is happening to your account. if they fail to respond or resolve the issue after a while, let's say several weeks or a month/s, it'll be for the best to escalate it to gambling mediating platforms like casino.guru or Askgamblers to perhaps get the issue resolved, you can also involve the local authorities if the sports betting app you are gambling at is local in your country.

anyway, it was mentioned in the article that an investigation was being conducted, the article was made on May 12, so I am curious whether there has been an update to this case.

danherbias07

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I won't worry because they always have the logs. All we can do is wait for their investigation to give results of what truly happened and I hope the dude is telling the truth because it would mean the online gambling site trust issues would be tainted if he is just making up things.

Anyway, I have never experienced such a thing yet. I think if it happened to me I should stay calm and let the support know what happened. The worst case is we won't have any proof of it because of the sudden crash or a forced log out because of maintenance or system failure but I bet they will still see it as long as you really hit the amount that you said.
I remember before when I closed my browser while I was still in the bonus round of a slot game. It still there hanging when I came back waiting for me to continue my bonus round. That's the only time I was worried with one of my bets.

Cryptoprincess101

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Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

I don't know if such thread has been created already but there was a news that was trending some weeks ago about a man who won #14million Naira which is equivalent to $10k and was logged out of his sport bet account, he tried severally to access his money but didn't Work out. he sent the Sport betting site a message but didn't get a positive feedback so he had to come out publicly to explain his predicament on air. Below is the link Man logged out of his Sportybet account seeks access to his N14m

It is possible to happen though I haven't heard that before because I have seen people win millions in my region and they are payed though it is not online betting, this one is just the normal betting shops but it is likely to happen because some of these betting sites are becoming very fraudulent as they can manipulate their sites sometimes to their own advantage but not rarely and for Sportybet I think the betting site is reputable as that is the most preferred betting site here in my country so if actually the person is telling the truth then it needs to be investigated because some betting sites are becoming dubious as that was how a man was also complaining that he funded his online betting account with a huge sum but it didn't reflect in the betting balance to the extent he wrote a report to the betting site and they told him it was from his bank and he went to the bank they told him that the money has already been sent to his betting account that's how the man became so frustrated and started playing on physical betting shops instead of online so sometimes it can be true.

ethereumhunter

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I don't have that experience so far because I never wins much money from gambling. My gambling activity is not like other people who often playing gambling but I playing gambling occasionally and use small money. I feels that pain and I guess that man will confuse how he can solve his problem as the casino didn't gives helps to solve his problem. But I think that man can do that for more and waits for the answer from the casino and there's a way to that man to gets his account and withdraws his wins money. That money is big so maybe the casino will check everything, including will ask more documents if he is already verified his account. He must prepare that documents if the casino asks him so the casino can process to the next steps. Hopefully, that man can enters to his money and withdraws all of his money too.

Moreno233

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Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

I don't know if such thread has been created already but there was a news that was trending some weeks ago about a man who won #14million Naira which is equivalent to $10k and was logged out of his sport bet account, he tried severally to access his money but didn't Work out. he sent the Sport betting site a message but didn't get a positive feedback so he had to come out publicly to explain his predicament on air. Below is the link Man logged out of his Sportybet account seeks access to his N14m

My question is has anyone of you been in such situation before? And how were you able to handle such situation?

I don't know if there a violation from the part of the gambler but this is red flag for me regarding the betting company. They would have at least replied and give reasons for their actions. I don't know why some gambling platforms usually wait for users to win big amount of money before they start looking for excuses not to pay the winning. I will advice others from that country to be careful of that company because their winning is not guaranteed. I hope the user is able to get his money as the news has gone viral because if they are unable to resolve it, that may affect the company in many ways because people will exit the platform.

seoincorporation

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This is weird, who would a casino act like that? i don't believe the story at all...

I mean, the amount wasn't big at all, 10k shouldn't be a problem for a casino, and if they don't want to pay they should lock the account and start the KYC process and not just log out the user. Something is tricky here, maybe there was a problem with the user cookie or something like that.

I tried to find the casino, but i wasn't able to read the full article.

Frankolala

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Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

I don't know if such thread has been created already but there was a news that was trending some weeks ago about a man who won #14million Naira which is equivalent to $10k and was logged out of his sport bet account, he tried severally to access his money but didn't Work out. he sent the Sport betting site a message but didn't get a positive feedback so he had to come out publicly to explain his predicament on air. Below is the link Man logged out of his Sportybet account seeks access to his N14m

My question is has anyone of you been in such situation before? And how were you able to handle such situation?

Such hasn't happened to me, but it is unfair for the casino to put this man into all the troubles and emotional trauma that he is facing on his own winnings, in the name of investigation. Sportsbet did this on purpose, if not why don't they allow him to reset his password and have access to his account even though they want to investigate his win.

I smell something fishery, because the casino knows that if they give him access to his account, there will be prove that he won such amount, but now is like there is no prove which is making me sense scam in their actions. I believe that now that the man have cried out to the public, people who cares will come to his aid, even if it is for him to pay them to make sure that he get paid.

dimonstration

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Dimon69

Quote from: target on May 29, 2024, 06:54:39 AM

Can't he just recover the password after all he has access to the email.

The account was logout forcefully probably due to the casino power itself so it’s impossible to recover password on this scenario since the casino either ban or freeze his account already. It’s very rare for a casino to automatically logout players while still playing, Actually I didn’t experience this scenario on any casino that I play in the past.

Quote

Sportybet probably doesn't want him to pay, I wonder how much his capital is that Sporty seems to think the 14M is too huge that they couldn't pay him. Very sketchy casino. There is just no option for Nigerians to play in crypto casino, they are not allowed in crypto casinos.

It’s just 10K USD which is not huge amount for a casino to pay. There’s multiple reason that user experience this inconvenience and one of them is the possibility of breaking the ToS

sunsilk

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I haven't gone into this kind of situation. I am trying to access the article but it's not loading on my end.

So, with his account that can't be accessed anymore. It's possible that he could recover it when he contacted immediately the support before he tried to log in several times.

I think that's one factor why the system or the support didn't give a response. But then, that's just my opinion because I can't go through with the full details through the article, maybe someone or OP can post the whole or the important details about this story.

target

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Can't he just recover the password after all he has access to the email.

Sportybet probably doesn't want him to pay, I wonder how much his capital is that Sporty seems to think the 14M is too huge that they couldn't pay him. Very sketchy casino. There is just no option for Nigerians to play in crypto casino, they are not allowed in crypto casinos.

Wapfika

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Quote from: Pi-network314159 on May 28, 2024, 08:28:39 PM

My question is has anyone of you been in such situation before? And how were you able to handle such situation?

You will only experience this if you are a frequent bettor of shady mediocre casino. There’s a lot of this casino in my local and they frequently freeze or ban user account if the user frequently winning based on my friend experience before I convinced them to move crypto casino instead.

Fiat casino especially the local one frequently do this kind of bullshit since they are confident that it’s very hard to voice out concerns against them because they are regulated in my country.

Crypto casino especially with ANN thread here and active representatives typically don’t often have this problem unless the user itself involves in shady bets.

Gozie51

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This is the reason to play with a reasonable bet site. I don't know how reputable SportyBet is, otherwise he can take it up with their support channels and have a solid evidence from them on the reason that they are with holding his money. Moreover, it is easier to take an offline casino to court because you can see the owners and agents physical and can get to arrest them for fraudulent act on you. So this is more likely to be the solution if you are sure no manipulation from your side on your bet and your winning is genuine.

Topic: What would you do if you are loged out from your Sportsbet app after wining? - page 3. (Read 426 times)