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Topic: Why every casino got bad habits? - page 2. (Read 11625 times)

legendary
Activity: 2590
Merit: 1501
December 25, 2022, 01:39:32 PM
Each situation requires to be dealt with separately and objectively, there is no typical solution for all the problems of the player and the online casino, this is a two-way road and it cannot be said that this casino is not trusted because they have a lot of tickets from players with problems.
legendary
Activity: 2044
Merit: 1075
Leading Crypto Sports Betting & Casino Platform
December 25, 2022, 01:14:02 PM
It is not easy to just collectively talk about all gamblers, it just makes no sense at all. I would say that from person to person, from casino to casino and from situation to situation everything changes a lot. That is why it's quite important to make sure that we are talking about something that would not be similar to everyone.

Some situations arises where a great casino for 10+ thousand people could be a nightmare of one person, they did everything right but casino screwed them over because of some misunderstanding. Or better yet, a place that scams everyone, could give you a big free win for promotion, like so you would say good things about them. Every situation is different.
legendary
Activity: 2940
Merit: 1083
December 25, 2022, 12:48:09 PM
However, each casino will provide a good experience for all its members to gain a reputation among other casinos.

And one of the good experiences that a casino can give to their users is showing how good they are at solving problems quickly.

I just thought about this right now, what if the casino is really good at solving problems quickly but the number of problems, issues, and concerns they are receiving every day is really alarming and complaints are increasing every day?

Can we still trust them because they are solving problems quickly? For me, better found another site.
hero member
Activity: 2912
Merit: 556
Enterapp Pre-Sale Live - bit.ly/3UrMCWI
December 25, 2022, 10:22:57 AM
All casino threads have such problems, then in this case we must comply with the regulations that have been set so that all our bets are safe and can provide benefits, because they also do not want to be harmed by irresponsible users in completing their data, and we must know all gambling businesses that are running at the moment it is difficult to provide customer satisfaction at this time because their character is definitely different, then this is what can make trouble for all of us.
As long as we comply with existing regulations, casinos will not find fault with their users. However, maybe there are still some casinos that do this because they are not serious about managing their casinos. Only casinos serious about managing their business will always pay attention to their members, including if their members have problems and will help solve them. Indeed, every casino will provide different services. However, each casino will provide a good experience for all its members to gain a reputation among other casinos.
sr. member
Activity: 1582
Merit: 279
December 25, 2022, 12:13:25 AM
All casino threads have such problems, then in this case we must comply with the regulations that have been set so that all our bets are safe and can provide benefits, because they also do not want to be harmed by irresponsible users in completing their data, and we must know all gambling businesses that are running at the moment it is difficult to provide customer satisfaction at this time because their character is definitely different, then this is what can make trouble for all of us.
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game
December 24, 2022, 05:54:48 PM
I think casinos have definitely no choice but to address the problems quickly and find solutions, otherwise they will receive negative feedbacks from those unsatisfied customers that will make the credibility of the casino turn into failure.

Addressing the problems shouldn't be considered a choice but it's a mandatory thing to do for a business like that especially gambling-related service. In the first place, why operate a casino if they are not capable of addressing the problems quickly? In any business, problems and issues should always expect to come and for that, the company should always be ready.

Right now, referring to popular sites in the world of crypto-gambling today, most of them are addressing the issues properly in most cases and that's a good characteristic for them to maintain their good score in the community.
hero member
Activity: 1456
Merit: 940
🇺🇦 Glory to Ukraine!
December 24, 2022, 12:38:58 PM
Yes, it is true that complaints from customers are common on all types of platforms, including online casinos. Customers may have different expectations or experiences that lead to dissatisfaction. It is important for businesses, including online casinos, to address customer complaints in a timely and effective manner to ensure customer satisfaction and maintain a good reputation.

However, it is also important to note that there are unfortunately some online casinos that do not have the best reputation for customer service or dispute resolution and this can be problematic for players. They often ignore complaints from players or provide vague and unhelpful responses that fail to address the concerns of their customers. This is a major problem, as it can lead to unhappy players who may then go on to leave negative reviews or post comments about their poor experiences online.

The best way to ensure that you are playing at a reputable online casino is to do your research. Check out reviews from other players and read customer feedback on forums and review sites. You should also check the licensing and certifications of the casino and see if they have been involved in any disputes with their players or regulators over the years. If you find that there are a lot of complaints and negative reviews, you may want to look for another online casino. There are many reputable online casinos available on the internet today that offer excellent customer service, competitive bonuses, great game selection and more.
sr. member
Activity: 770
Merit: 266
Payment Gateway Allows Recurring Payments
December 24, 2022, 11:35:42 AM
When talking about complaints from users. actually things like that are common. and not just in the casino. but also on other platforms. However, it cannot be denied that there are indeed some new casino sites that are unable to satisfy customers and even cases of fraud occur. thus the customer complains and a bad reputation is branded to the site. that is the importance of choosing a site that already has a good level of trust. and indications of fraudulent sites are that they offer bonuses and promos that don't make sense.
legendary
Activity: 2450
Merit: 1934
Leading Crypto Sports Betting & Casino Platform
December 24, 2022, 10:30:42 AM
therefore, until the moment the gambler has won some good amount that he would like to withdraw from the casino, he is not faced with the fact that the casino will scam him.

I will put the blame on users in that particular situation. Why in the first place that a user still push and continue to play on that site despite being not aware of the site's reputation? If that case happened to a reputable site, in most cases users are the one who commits the mistake unintentionally but that should be properly detailed to the complainant, and won't just close the account without explanation.

Scams site are everywhere and their existence will be forever as there are always users that will end up as prey.

It's really mandatory that the necessary adjustment should be done by us to prevent from being scammed.

This is a difficult question and I don't have an answer to it. Suppose a gambler initially does not believe in his luck and he does not care which site to play on - on an honest or fraudulent one. Well, on the one hand, this is reasonable (since he always loses), but there is also a risk that one day he will win a large amount and in the end will not receive it because he played on a fraudulent site. It seems to me that such disappointment can become a huge psychological trauma.
hero member
Activity: 2884
Merit: 579
Hire Bitcointalk Camp. Manager @ r7promotions.com
December 24, 2022, 07:54:39 AM
That's why when someone asks for a casino to gamble, it's better to take those experiences that have been proven to be good on the casino where complains are always being taken seriously and given solutions back.

There's no perfect 100 casino.

But quickly solving problems is a good factor for one to choose them. It's also known that there are bad impressions from other gamblers that we can't change even if we say that the casino they're pointing out is reputable and good.
One of the qualities on which make a casino great or excellent is also having that attentive,active support system or simply solving out those problems asap or quickly manner.There are
indeed unavoidable issues for users that they might able to encounter which it would really be just that understandable that it needs to get to be resolved as fast as they can because
majority of gamblers are really that too impatient.On the time that they arent getting any feedback or response for about 24 hours then this is where they would be throwing out those scam accusations
which is something not really that good particularly on sites reputation or overall popularity.
Issues per gambler will never be gone.

But the way of approaching and dealing with these issues makes them a better casino if it's effective, quick and very well.

One experience from a gambler that has got hard time solving will be the last experience for sure. And that's why good casinos are maintaining customer support at the best that they can when such issues have been sent to their ticket.
hero member
Activity: 2912
Merit: 541
Leading Crypto Sports Betting & Casino Platform
December 24, 2022, 05:55:37 AM
It will just depend on how they will address their players and potential players concern to establish a great reputation that could be trusted.
If a casino has a bad review, we know the extent of their bad habit if the bad review is unaddressed and more persons still having the same complaints that caused the bad review. It is not abnormal for a casino to have a bad review. If a casino is sharp and delligent addressing a negative review, it can turn the situation around in their favour as the person who gave the review will be happy about their response, more persons will know that the casino is committed to becoming better even with the bad reviews it has gotten from a few customers.
We are bound to see bad reviews for one casino especially if it creates an ANN on this forum so we can rate it too and don't have to try to visit the site, let alone deposit money there. Every casino will have bad reviews, but casinos are bound to have good reviews too. And if there are more good reviews than bad reviews, we can make that casino a place to play gambling because we won't have any bad experiences there. A good casino will always keep its place by providing good service; if a member has a problem, they will be ready to help.
It's not that simple. I can give you an example of 1xBit casino on this forum. All participants have a red trust and a terrible reputation. Probably every member of the forum knows that it is a scam. But when I went to a popular site Blockchair.com, I saw 1xBit ads there. That is, the reputation on the forum and advertising on such a popular site contradict each other. And it seems to me that many visitors to Blockchair.com don't know about the bad reputation on Bitcointalk.
It's because the casino is promoting outside of Bitcointalk while people looking for a casino don't visit this forum looking for honest ratings from the members here, causing them to choose the wrong casino. We can't do anything about it if they end up sticking with such casinos because they don't seek an honest assessment of anywhere else before they choose one. If they can use these forums as their main reference for finding the right casino, they won't get in trouble with the casinos unless they are the ones causing the problems with the casinos.

That is the truth.I think someone should do a great SEO regarding such ANN threads that we have here in order for people to not fall victims by searching google and getting maybe a wrong answer from that.I think now that we have the new revolution ChatGPT which is great at content writing we should "train" it to give users only good answers and by listing only casinos with positive feedback and reviews from this very source,our forum here.I know we just need only a bit more time and I am sure scamming casinos will easily cease to exist then,I believe a lot in this AI regarding this matter.
Casinos that want to have ANN here need to think about keywords that don't have a lot of competition in search engines so that people will go straight to this forum and avoid obscure casino sites that could fool them. Writing content with keyword selection for ANN is also needed so that the casino ANN can occupy the top search engine list. Thus, this method can prevent them from the problem of fraud that has often occurred. And usually, a forum can get the best place in a search engine compared to an ordinary website, especially since this forum is the largest crypto forum.
hero member
Activity: 2730
Merit: 632
December 23, 2022, 06:29:10 PM
Precisely. All casinos have certainly their own issues, some have just ignore about it while reputable casinos surely find quick solutions to the problems. And for me, that’s not a big deal as long as those complaints were settled and customers were satisfied about it. Also, in some instances, casinos face issues too because of some hard headed customers. I guess that’s really inevitable especially in a business where it has to face a crowd of customers.
That's why when someone asks for a casino to gamble, it's better to take those experiences that have been proven to be good on the casino where complains are always being taken seriously and given solutions back.

There's no perfect 100 casino.

But quickly solving problems is a good factor for one to choose them. It's also known that there are bad impressions from other gamblers that we can't change even if we say that the casino they're pointing out is reputable and good.
One of the qualities on which make a casino great or excellent is also having that attentive,active support system or simply solving out those problems asap or quickly manner.There are
indeed unavoidable issues for users that they might able to encounter which it would really be just that understandable that it needs to get to be resolved as fast as they can because
majority of gamblers are really that too impatient.On the time that they arent getting any feedback or response for about 24 hours then this is where they would be throwing out those scam accusations
which is something not really that good particularly on sites reputation or overall popularity.
hero member
Activity: 2884
Merit: 579
Hire Bitcointalk Camp. Manager @ r7promotions.com
December 23, 2022, 06:09:47 PM
Precisely. All casinos have certainly their own issues, some have just ignore about it while reputable casinos surely find quick solutions to the problems. And for me, that’s not a big deal as long as those complaints were settled and customers were satisfied about it. Also, in some instances, casinos face issues too because of some hard headed customers. I guess that’s really inevitable especially in a business where it has to face a crowd of customers.
That's why when someone asks for a casino to gamble, it's better to take those experiences that have been proven to be good on the casino where complains are always being taken seriously and given solutions back.

There's no perfect 100 casino.

But quickly solving problems is a good factor for one to choose them. It's also known that there are bad impressions from other gamblers that we can't change even if we say that the casino they're pointing out is reputable and good.
hero member
Activity: 2912
Merit: 613
Winding down.
December 23, 2022, 03:27:50 PM
Some online casinos that exist today have a support feature that can be used to make several reports regarding ongoing problems. when a lot of bad and average reviews have been resolved well, then the support at the casino is quite helpful and gives priority service to users. But there are casinos that have lots of problems but no response whatsoever, casinos like that won't last long. Online casinos will not be 100% perfect, there will definitely be some problems that can occur, support can be provided by making reports, giving some positive feedback and so on. it will build a more powerful and convenient casino platform for users.

Indeed. All casinos have their fair shares of shortcomings. It just depends on how they will resolve it and how fast they can address the concern to satisfy their customer. After sales service is important too for the players and customers. Not only the experience during their purchase or playing time matters but also the after care they will receive from the customer representative of the company.

If the casinos won't act fast regarding the issues and concerns of the players they are receiving, most likely they will go downhill in no time. Businesses need to be responsible and approachable because those are one of the key factors in staying for the long run. 
I think casinos have definitely no choice but to address the problems quickly and find solutions, otherwise they will receive negative feedbacks from those unsatisfied customers that will make the credibility of the casino turn into failure. If that happens, the risk of losing their business is high. And casino operators will surely not allow that to happen as long as they can still manage to fix things.
sr. member
Activity: 2100
Merit: 309
December 23, 2022, 03:26:08 PM
For sure, we here have a community that can discuss problems related to problematic casinos. we have a respectable board, which helps the community stay away from rogue casinos. regarding problems with accusations and so on, there will always be as we discuss here. however, if there is no real evidence so far, why should we take it seriously. after all, no platform is completely free from mistakes, whether they are careless, intentional or unintentional. anyway most importantly, when we complain they bridge well. most importantly they provide good service, and consider what the customer's complaints.

Regarding the Op thread, I guess the case is a normal case related to late withdrawal and so on. but when it comes to account suspension, I believe, a reputable casino will not make a unilateral decision if there are no problems associated with its use.
Helped many gambler when discussing about casino reputation and make them take care if want make huge deposit, many gambler get solved about their problem with casino after discussing here and scam accusation board become effective board for exploring when casino account suspend.

I think several casino take care with their reputation, they don't want blame when any member have withdrawing issues and try as soon possible how to solve it, don't be shy when facing problem with casino has good reputation about withdrawing suspend explore here and without waiting longer time all problem solve.
hero member
Activity: 2814
Merit: 576
December 23, 2022, 03:17:19 PM
If you have a look at the scam accusation section, you will find that no casino has a good reputation there. Each and every casino which has their ANN thread here, has at least one complaint against them; sometimes confiscated funds, delayed withdrawal, not paying the winning, freezing account etc. Why this is the principal of all the casinos? Why they can't operate without having any issues? They always do this shit; who knows what has been done with people who don't know how to deal with such a casino. Can you show me a thread that never had any reputation issues on this forum?

Nothing wrong about having an accusation as long as the problem is being solved by the said casinos.

I don't know if there's a gambling site that doesn't face any issues. In any operations, expect that there will be some issues on the way.

But if those casinos were able to settle and clear the issues smoothly, then that's a important thing there.
Precisely. All casinos have certainly their own issues, some have just ignore about it while reputable casinos surely find quick solutions to the problems. And for me, that’s not a big deal as long as those complaints were settled and customers were satisfied about it. Also, in some instances, casinos face issues too because of some hard headed customers. I guess that’s really inevitable especially in a business where it has to face a crowd of customers.
hero member
Activity: 1820
Merit: 537
December 23, 2022, 01:58:29 PM
therefore, until the moment the gambler has won some good amount that he would like to withdraw from the casino, he is not faced with the fact that the casino will scam him.

I will put the blame on users in that particular situation. Why in the first place that a user still push and continue to play on that site despite being not aware of the site's reputation? If that case happened to a reputable site, in most cases users are the one who commits the mistake unintentionally but that should be properly detailed to the complainant, and won't just close the account without explanation.

Scams site are everywhere and their existence will be forever as there are always users that will end up as prey.

It's really mandatory that the necessary adjustment should be done by us to prevent from being scammed.
In this case the gambler is the only one to be blamed. When we wish to start using an online service or platform, which will demand money from our pockets, we have to check the reputation of the website before depositing. Everyone who respect their own money will act like this. And it's not that hard to find a casino like 1xbit has serious reputation issues dragging on along the years. By spotting such problems with high incidency and no replies or solutions from the support team in public forum posts and reviews' comments sections, the gambler just have to find for an alternative crypto casino. And there are so many disponible...
There's no such thing as a perfect casino and they can't please all the gamblers with the services that they provide but it is our responsibility to be skeptical and to choose a highly reputable casino. There are really casinos with bad records and they really need to be avoided so doing research by reading reviews and feedback will be our weapon to determine their real reputation. Once we read a scam accusation about the casino, we should check all the information needed to determine if the accusation is true so we'll always know what to trust and what to avoid.
hero member
Activity: 2044
Merit: 784
Leading Crypto Sports Betting & Casino Platform
December 23, 2022, 01:48:24 PM
therefore, until the moment the gambler has won some good amount that he would like to withdraw from the casino, he is not faced with the fact that the casino will scam him.

I will put the blame on users in that particular situation. Why in the first place that a user still push and continue to play on that site despite being not aware of the site's reputation? If that case happened to a reputable site, in most cases users are the one who commits the mistake unintentionally but that should be properly detailed to the complainant, and won't just close the account without explanation.

Scams site are everywhere and their existence will be forever as there are always users that will end up as prey.

It's really mandatory that the necessary adjustment should be done by us to prevent from being scammed.
In this case the gambler is the only one to be blamed. When we wish to start using an online service or platform, which will demand money from our pockets, we have to check the reputation of the website before depositing. Everyone who respect their own money will act like this. And it's not that hard to find a casino like 1xbit has serious reputation issues dragging on along the years. By spotting such problems with high incidency and no replies or solutions from the support team in public forum posts and reviews' comments sections, the gambler just have to find for an alternative crypto casino. And there are so many disponible...
legendary
Activity: 2940
Merit: 1083
December 23, 2022, 01:37:48 PM
therefore, until the moment the gambler has won some good amount that he would like to withdraw from the casino, he is not faced with the fact that the casino will scam him.

I will put the blame on users in that particular situation. Why in the first place that a user still push and continue to play on that site despite being not aware of the site's reputation? If that case happened to a reputable site, in most cases users are the one who commits the mistake unintentionally but that should be properly detailed to the complainant, and won't just close the account without explanation.

Scams site are everywhere and their existence will be forever as there are always users that will end up as prey.

It's really mandatory that the necessary adjustment should be done by us to prevent from being scammed.
hero member
Activity: 798
Merit: 1045
Goodnight, ohh Leo!!! 🦅
December 23, 2022, 01:12:17 PM
If you have a look at the scam accusation section, you will find that no casino has a good reputation there. Each and every casino which has their ANN thread here, has at least one complaint against them; sometimes confiscated funds, delayed withdrawal, not paying the winning, freezing account etc. Why this is the principal of all the casinos? Why they can't operate without having any issues? They always do this shit; who knows what has been done with people who don't know how to deal with such a casino. Can you show me a thread that never had any reputation issues on this forum?
You're getting it all wrong dude.
You haven't realized how best to address an issue I guess; would you agree that alot of similar cases like that are usually investigated and have been severally proven to be the user's fault?? I thought you're a member in here??... atleast with that, you should see alot of times when the managements of different casinos struggle in a bid to address issues like that Huh?
I still remember when a user took a similar case down to the reputation board -- all in a bid to claim his innocence but it later turned out badly for him.. (it was actually a case with the campaign I'm promoting currently). The manager later made it known to everyone that he deposited some funds and wagered with 'em, but will immediately begin to use the CASH OUT options just prior to the kick-off time just so he'll withdraw along side with all the bonuses, and that ofcourse went against their T/C's. I could vouch that Sometimes, the complainers are the cause of their own problem.

Sandra 🧑‍🦰
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