It's crazy when a casino puts its reputation on the line for a little over $10k... I think that shouldn't be too high amount for any casino that intends to run a serious business and grow with time.
Well, their representative has been silent for 10 days already. I don't like it when a casino ignores some serious issues, in the long run, they will just lose players.
Well that indicate they are not here for serious business and if they care their community for sure any issue will raise here should be taken care of more faster or at least they have explanation towards what's happening in the case posted here.
With the case of wild.io which there’s a substantial evidence that proves player advantage on the case then this correct but in general scam accusation regardless of the amount involved, it’s more on their principle sticking to their ToS instead of letting the small problem go by paying the user because they know that this will happened again that will be the reason for potential exploit.
Wild.io is a bit dodgy on this case while the removal of their campaign is a clear sign that they are already not pursuing building their reputation in the forum. I will not be surprised if they will stick to their decision and let their reputation ruined rather than settling for that amount.