If it really happened in your situation then make an
accusation here then include whatever evidence you have then others will judge and the casino representative will definitely clarify why your account was blocked for no reason, but I'm sure maybe my own assumption that the casino blocked your account might be abuse.
The user has already submitted a complaint on Casino Guru, which can be seen here:
Wild.io Casino - Player’s winnings have been confiscated and his account blocked.
And the user is right about the number of complaints on Casino Guru, currently there are 7 opened complaints (including OP's one). All of them are related to the deposit bonus. Looks like they are blocking users account, confiscating the winnings and mentioning the terms 11.1 for doing these things.
I'm wondering whether it is casinos fault or the users fault as the number of complaints is noticeable and related to the same thing (deposit bonus).
It seems that there are many players who are able to make profit from the deposit bonus after completing the wagering requirement of the bonus.
It sounds rare to happen but it is not impossible to happen, but maybe wild.io need to double check their bonus system first instead of using their terms number 11.1 to act against the players.
Having the same complaint multiple times is not a good sign and it may make people worry to play here especially with the offered deposit bonus.
Checked some of the complaints in casinoguru, I read one which is exactly the same case and luckily the issue is resolved and the player confirmed that he can withdraw his winning eventually.
What I can see here is that wild.io is actively responding the complaints in casinoguru, it means that they care about their reputation so hopefully all cases will be resolved well.