I triggered a BTC payout yesterday, the transaction was very fast and I received my coins almost immediatly. So it may be an issue with Doge-payouts only?
Did anyone receive any infos from the support?
Dogecoin has a problem of their own as well recently, I know its quite cheap to move it around but even cheap ones could have their own problems when the network gets clogged because at that moment you already sent and nothing you can change if the network is clogged.
However, the bad side is this is windices first test of not individual customer help but more about community request which they are already a bit too late, they have to deal with this and even if not at least talk here about what the problem seem to be, they haven't made a public announcement on a subject that has been asked by man here for days now and they haven't responded to anyone yet.
Maybe they don't see this as a big issue which could be true but great casinos take care of tiny stuff before they get bigger.