What happened to the doge payout option(not sure about ETH and BTC option thou)?
The first times i used it, it was quick but now once I make a withdraw. It goes into the "On Hold" state with no transaction ID available for hours. After pestering the Support, the transaction then gets approved.
Is it just me? Am i missing something?
Last week I thought maybe it was a technical problem but now this is the second week it's happening. Maybe it would be good if we are informed about the delayed withdraws in advance.
Thanks
there is no problem with doge ( or any other coin for that matter ) payout option, neither there was a technical problem last week as far as I know
if the transaction has "hold" status it means that the account triggered the automatic security system and your withdrawal was sent for a manual review
the reasons behind it could be many , the best option would be to contact support
it could trigger to prevent unauthorized login attempts , so a potential hacker could not send your coins away or to prevent bot nets to abuse free faucet and rains , when
the IP range matches the database etc.
in any case , seems like talking to support solved it , I understand that this is not very convenient for some players , false positives happen
but with the amount of attempted hacks I think that safety of your coins is well worth the occasional wait