Hello Everyone!
This is JohnTwice. I joined the Wintomato team.
I have my account in this forum. Due to many reasons, I will use this account to respond to users.
I will answer all questions you may have. My goal is to ensure you get the best Service from Wintomato.
If you have any issues, Feel Free to DM me.
Cheers!
from what I see you will have a lot of work because the complaints that people have been making outside this casino are many complaints that I think to what extent this casino can still be considered a safe and reliable casino for a person to use even if it is to put a small amount of money, right here on this page of this thread has this case:
i was scammed at this site. and today after middle of march i recevied official asnwer from casino that i was scammed
i registred at beggining from march, and won about 3500 usd, then casino asked my to make selfie with document, i sent it. Got banned, no any email, after few day trying to get aasnwer in chat, one day they answered that i am cheating
cheating at slots gaming
nice1
They i got fully ignored, no any answer.
Just yesterday i waiting for hour to receve answer what a problem with my account.
BUT
BUT today i received it. I failed KYC, passed more that 50 days, so i can go to hell
account can not be reopened
After i sent them proof that i sent photo at 12 03 2023, they asnswered, that they do not recevied it....
SO WHAT
today i will try to find some ways to influence this mess:D
posted at askgamblers, casino guru
on trusstpilot i found inscription that site use fake reviews, which are deleted already:D
From what I understand, this site is considered a scam. Next time i need to check here before making deposits to play, haha
apparently the case was not resolved so I can assume that the casino took all that player's money, what is more interesting is that you mentioned the word "team" which means that there are a lot of employees working in the casino, that is why they stay a long time to solve people's problems? imagine the pain that people feel in seeing their money stuck in a casino and having to spend a week waiting for a solution and in the end the solution is a great disappointment for them, I ask myself: is this really the kind of thing that someone has to be proud of Why is the casino growing by stealing people's money?
here:
https://casino.guru/wintomato-casino-review#tab=js-tab-reviewsthere are negative comments and strangely that there are no recent comments, it seems that people are not using the casino and for this reason they do not post any comments recently, this can also be seen here:
https://www.askgamblers.com/online-casinos/reviews/wintomato-casinoThere are also no recent reviews, in any case I hope that the casino manages to improve its services and we do not see complaints and accusations of scam