✅🍅 wintomato.com 🍅Dice 🍅 Slots 🍅 Sport Betting - page 18.

Fivestar4everMVP

legendary

Activity: 2422

Merit: 1083

Leading Crypto Sports Betting & Casino Platform

Quote from: dmytro9 on March 10, 2023, 01:21:04 PM

yes, i found and made already report about scam there. the site totally ignore me. i have evidence that i made withdraw, but i can not login and get some any information. live chat ignore me

If I understand you correctly, you made a deposit of $500, then claimed the deposit bonus, then requested a withdrawal?
This simply means that you did not gamble at all on this casino?

If the above question be true, then I assume you deposited the $500 for the sole purpose of claiming a deposit bonus, which some casinos can consider as an abuse of their bonus offer, and block the user..
Several casino have a wagering requirement, which is a percentage that is required that the user wager (after depositing) before such user will be able to withdraw, so if like you said, you simply deposited, claimed a deposit bonus, then straight away requested a withdrawal, it simply means you were abusing the deposit bonus and I believe that was why you were blocked.

I will you keep chatting with their customer support, hopefully, they will answer you, you can also pm the casino representative here, though inactive for some time now, but hope he or she comes online and see how they can help you.

dmytro9

newbie

Activity: 27

Merit: 0

yes, i found and made already report about scam there. the site totally ignore me. i have evidence that i made withdraw, but i can not login and get some any information. live chat ignore me

klidex

hero member

Activity: 1498

Merit: 504

Quote from: dmytro9 on March 10, 2023, 07:51:29 AM

Hi, yesterday i made deposit 500 usdt on this site. I claimed welcome bonus. When i tryed to withdrawmoney, they asked KYC, i pass KYC, then casino blocked me, said that i used welcome bonus from another accounts. Then ignore. Can someone say, where i can find help to report this scam site?

You can make a report here if you have strong evidence for your accusation https://bitcointalk.org/index.php?board=83.0
If indeed you feel you have a problem with your deposit and your account is blocked but you have evidence to better report it to the scam board.
Because the wintomato.com representative has been inactive since a month ago and it's useless for you to write your complaint here.
But if indeed you have evidence of all the fraud you say, immediately make a report there.

dmytro9

newbie

Activity: 27

Merit: 0

Hi, yesterday i made deposit 500 usdt on this site. I claimed welcome bonus. When i tryed to withdrawmoney, they asked KYC, i pass KYC, then casino blocked me, said that i used welcome bonus from another accounts. Then ignore. Can someone say, where i can find help to report this scam site?

klidex

hero member

Activity: 1498

Merit: 504

Quote from: len01 on February 01, 2023, 09:04:35 PM

Quote from: klidex on January 30, 2023, 07:56:53 AM

Quote from: len01 on January 28, 2023, 01:52:14 PM

Quote from: klidex on January 28, 2023, 05:00:36 AM

Quote from: len01 on January 28, 2023, 02:47:58 AM

-snip

It all depends on the management team whether they are willing and able to provide the best service and can even work wisely to always put users first and make quick resolution of cases that are currently happening on this site.
The team is also responsible for everything including proving that the site is truly worthy and can have a good reputation in the eyes of every gambler.
Maybe the casino owner needs to have a better team for the casino that he has so that in the future it can run smoothly so that he has many loyal customers and is able to compete with other established casinos.

In conclusion, the reputation and future of this platform depends on the company which includes everything from management team, development team etc who are responsible for the success of this platform.

Yes, that's absolutely true and that's what I meant from my previous statement.
Because without an entire team that is good and able to work well, a gambling platform is nothing and it is difficult to develop and have a good reputation in the eyes of all gamblers.
Therefore a team has an important role in the casino business and casino owners must really be able to select and employ people who have extensive knowledge and knowledge in order to advance their casino.

that's not what I mean. but what I mean is how the team solves problems quickly and proves that the casino is worthy of trust and builds a reputation little by little. like some cases of gambling that complained about a problem at one of the casinos and the problem was immediately resolved after that the casino representative provided evidence that the problem had been resolved with some detailed evidence that all gamblers who were here could understand and believe that the casino had a change to be better solve all problems quickly.
so if the support team or concerned team solved all the issues quickly and provided evidence here, maybe things would change for the better.

OK, I can understand what you mean and in this case, it is included in the category of casino team services to be able to solve a problem that has occurred.
That way, the reputation will start to rise by itself because in the eyes of gamblers the casino is able to provide good and fast service.
However, it seems that not all casinos can do this because I myself often know and read that there are many complaints from gamblers who use one of the casinos and the casino cannot provide good enough service regarding problems and reports of complaints submitted by gamblers.

len01

hero member

Activity: 1330

Merit: 585

Leading Crypto Sports Betting & Casino Platform

Quote from: ethereumhunter on February 02, 2023, 06:30:11 AM

And people who have had problems at any casino and have reported it to customer service have to patiently wait for customer service to investigate the case and solve it. Sometimes customer service takes a long time to solve because maybe we are not the only ones with this problem and other members have different problems. And if there are already a lot of queues from members who have problems, it seems like the casino needs to add more agents to help solve these problems.

For a reputable casino, they will solve problems well and if possible, will solve them quickly. But for casinos that look lazy to respond to member problems they won't rush to solve them and leave members feeling annoyed. The new casino will try to solve the problem if there is a complaint in this forum.

waiting to solve the problem, you definitely have to be patient according to the queue. I understand about that and sometimes there is a problem that is resolved for several weeks, sometimes up to months, depending on how severe the problem is.
but at least customer service at a casino is always responsive in responding to customer complaint messages and gives the specified time to be understood by the relevant customer.
so that customers who have been responded to by customer service and given time to be patient within the specified limits should indeed be more patient to wait according to the agreed time limit.

but the problem is that sometimes there are customers who are impatient and blindly brag to and fro to badmouth one of the casinos with the excuse that the problem is taking too long to be resolved. like some cases that we often see in this forum.

ethereumhunter

hero member

Activity: 2912

Merit: 541

Leading Crypto Sports Betting & Casino Platform

Quote from: ultrloa on January 31, 2023, 05:11:54 AM

Quote from: wintomato on January 30, 2023, 05:05:54 AM

All issues are solved immediately; Only issue where casino has concerns with the player faithfulness is delayed and deeply investigated; Did any of you face issue which has not been resolved within couple of minutes? Cool

Understandable in the sense that a casino should carefully validate something since serious issues need to look closely and to avoid any further mistakes. But what's important here is for people to see an issue has been solve and the affected person will give an update to the status of the issue since this could give a relief for other who's still gambling as well can give a good reputation for the casino who's seriously take an action on the issue they see to their gamblers.

And people who have had problems at any casino and have reported it to customer service have to patiently wait for customer service to investigate the case and solve it. Sometimes customer service takes a long time to solve because maybe we are not the only ones with this problem and other members have different problems. And if there are already a lot of queues from members who have problems, it seems like the casino needs to add more agents to help solve these problems.

For a reputable casino, they will solve problems well and if possible, will solve them quickly. But for casinos that look lazy to respond to member problems they won't rush to solve them and leave members feeling annoyed. The new casino will try to solve the problem if there is a complaint in this forum.

slapper

legendary

Activity: 1946

Merit: 1100

Leading Crypto Sports Betting & Casino Platform

Quote from: len01 on February 01, 2023, 09:04:35 PM

Quote from: klidex on January 30, 2023, 07:56:53 AM

~snip~

that's not what I mean. but what I mean is how the team solves problems quickly and proves that the casino is worthy of trust and builds a reputation little by little. like some cases of gambling that complained about a problem at one of the casinos and the problem was immediately resolved after that the casino representative provided evidence that the problem had been resolved with some detailed evidence that all gamblers who were here could understand and believe that the casino had a change to be better solve all problems quickly.
so if the support team or concerned team solved all the issues quickly and provided evidence here, maybe things would change for the better.

Absolutely agree with you! A fast and efficient customer support team is a key factor in building trust and reputation for any casino, especially in the online gambling industry. Quick problem resolution shows that the casino is professional and cares about their players, which can greatly improve their image and attract more players in the future.

But it's not just about solving problems quickly, the way the team handles the situation and communicates with the players is equally important. Transparency and clear evidence of resolution can go a long way in ensuring players that their issues are being taken seriously and resolved fairly. It also gives them peace of mind knowing that they can rely on the casino's support team in case they encounter any issues in the future.

It's great to see casinos taking a proactive approach in solving problems and improving their services, this not only benefits their players but also helps them stand out in a competitive market. Keep up the good work!

len01

hero member

Activity: 1330

Merit: 585

Leading Crypto Sports Betting & Casino Platform

Quote from: klidex on January 30, 2023, 07:56:53 AM

Quote from: len01 on January 28, 2023, 01:52:14 PM

Quote from: klidex on January 28, 2023, 05:00:36 AM

Quote from: len01 on January 28, 2023, 02:47:58 AM

-snip

It all depends on the management team whether they are willing and able to provide the best service and can even work wisely to always put users first and make quick resolution of cases that are currently happening on this site.
The team is also responsible for everything including proving that the site is truly worthy and can have a good reputation in the eyes of every gambler.
Maybe the casino owner needs to have a better team for the casino that he has so that in the future it can run smoothly so that he has many loyal customers and is able to compete with other established casinos.

In conclusion, the reputation and future of this platform depends on the company which includes everything from management team, development team etc who are responsible for the success of this platform.

Yes, that's absolutely true and that's what I meant from my previous statement.
Because without an entire team that is good and able to work well, a gambling platform is nothing and it is difficult to develop and have a good reputation in the eyes of all gamblers.
Therefore a team has an important role in the casino business and casino owners must really be able to select and employ people who have extensive knowledge and knowledge in order to advance their casino.

that's not what I mean. but what I mean is how the team solves problems quickly and proves that the casino is worthy of trust and builds a reputation little by little. like some cases of gambling that complained about a problem at one of the casinos and the problem was immediately resolved after that the casino representative provided evidence that the problem had been resolved with some detailed evidence that all gamblers who were here could understand and believe that the casino had a change to be better solve all problems quickly.
so if the support team or concerned team solved all the issues quickly and provided evidence here, maybe things would change for the better.

ultrloa

legendary

Activity: 2758

Merit: 1228

Quote from: wintomato on January 30, 2023, 05:05:54 AM

All issues are solved immediately; Only issue where casino has concerns with the player faithfulness is delayed and deeply investigated; Did any of you face issue which has not been resolved within couple of minutes? Cool

Understandable in the sense that a casino should carefully validate something since serious issues need to look closely and to avoid any further mistakes. But what's important here is for people to see an issue has been solve and the affected person will give an update to the status of the issue since this could give a relief for other who's still gambling as well can give a good reputation for the casino who's seriously take an action on the issue they see to their gamblers.

Wiwo

hero member

Activity: 1022

Merit: 667

Top Crypto Casino

Quote from: cryptocoupons on January 23, 2023, 03:14:39 PM

We just made a review about WinTomato Referral Sign Up Bonus Coupon

When it comes to online crypto casinos, one of the best ways to get started is by using a VGOPromo referral or affiliate codes.

Nice to see that you put in some effort to review win tomato and the review is something worth looking back at, I just came across this comment few minutes ago and I must say, this is what most winstomatos players can easily use to make the choice because their are some review to check and make the decision on which casino to plsynonnor not.
Reputation is what matter most in contemporary casino unless you want to operate a shameful none reputable casino source as we have one in this forum.

klidex

hero member

Activity: 1498

Merit: 504

Quote from: len01 on January 28, 2023, 01:52:14 PM

Quote from: klidex on January 28, 2023, 05:00:36 AM

Quote from: len01 on January 28, 2023, 02:47:58 AM

-snip

It all depends on the management team whether they are willing and able to provide the best service and can even work wisely to always put users first and make quick resolution of cases that are currently happening on this site.
The team is also responsible for everything including proving that the site is truly worthy and can have a good reputation in the eyes of every gambler.
Maybe the casino owner needs to have a better team for the casino that he has so that in the future it can run smoothly so that he has many loyal customers and is able to compete with other established casinos.

In conclusion, the reputation and future of this platform depends on the company which includes everything from management team, development team etc who are responsible for the success of this platform.

Yes, that's absolutely true and that's what I meant from my previous statement.
Because without an entire team that is good and able to work well, a gambling platform is nothing and it is difficult to develop and have a good reputation in the eyes of all gamblers.
Therefore a team has an important role in the casino business and casino owners must really be able to select and employ people who have extensive knowledge and knowledge in order to advance their casino.

wintomato

copper member

Activity: 90

Merit: 2

All issues are solved immediately; Only issue where casino has concerns with the player faithfulness is delayed and deeply investigated; Did any of you face issue which has not been resolved within couple of minutes? Cool

len01

hero member

Activity: 1330

Merit: 585

Leading Crypto Sports Betting & Casino Platform

Quote from: klidex on January 28, 2023, 05:00:36 AM

Quote from: len01 on January 28, 2023, 02:47:58 AM

-snip

It all depends on the management team whether they are willing and able to provide the best service and can even work wisely to always put users first and make quick resolution of cases that are currently happening on this site.
The team is also responsible for everything including proving that the site is truly worthy and can have a good reputation in the eyes of every gambler.
Maybe the casino owner needs to have a better team for the casino that he has so that in the future it can run smoothly so that he has many loyal customers and is able to compete with other established casinos.

In conclusion, the reputation and future of this platform depends on the company which includes everything from management team, development team etc who are responsible for the success of this platform.

Quote from: ultrloa on January 28, 2023, 06:23:58 AM

Quote from: len01 on January 28, 2023, 02:47:58 AM

Quote from: redsun114 on January 21, 2023, 04:48:03 PM

-snip

Issues which has not been solve immediately is an indicator that they have poor management and a red flag for players to choose from. Maybe best for them to settle any issues immediately since this is how a casino can build a reputation since if many people will see them how fast they are solving unwanted issue to their costumers for sure many people will give them good feedback for the action they do. But if they are not seriously looking at those issues and delay it well it indicates that they are not a good casino to select.

now this is what the Wintomato team must do immediately to quickly solve every problem quickly to restore its reputation for the better.
what you said is right, even though at first there were casinos whose trust had been bad and quickly resolved, surely gamblers or new users will believe and feel that the platform is serious in responding to problems and solving them quickly. so new gamblers or customers won't hesitate to bet on this platform.

ultrloa

legendary

Activity: 2758

Merit: 1228

Quote from: len01 on January 28, 2023, 02:47:58 AM

Quote from: redsun114 on January 21, 2023, 04:48:03 PM

Speaking of other gambling platforms, they also have a hater or there is someone who is trying to destroy their reputation but they didn't succeed because those casinos didn't receive a negative trust but why wintomato got one? They said it was resolved but why the red trust was still there? They need to look back to see if what they have missed. IMO the casino is still presentable or look more trusted if their trust colour is normal/neutral.

The gambling market might have become bigger because there are so many new gambling sites that came out now but they should not worry because they already established their names early. What more if they can clean their reputation?

for these negative beliefs, I don't fully know what happened to Wintomato's beliefs. but looking at some of the replies it seems there are still a few unresolved issues.

and for cases that are being experienced on this platform, this must be resolved immediately and clean up negative beliefs so that it can become a successful gambling platform in the future like the casinos that are already popular today.

Issues which has not been solve immediately is an indicator that they have poor management and a red flag for players to choose from. Maybe best for them to settle any issues immediately since this is how a casino can build a reputation since if many people will see them how fast they are solving unwanted issue to their costumers for sure many people will give them good feedback for the action they do. But if they are not seriously looking at those issues and delay it well it indicates that they are not a good casino to select.

klidex

hero member

Activity: 1498

Merit: 504

Quote from: len01 on January 28, 2023, 02:47:58 AM

and for cases that are being experienced on this platform, this must be resolved immediately and clean up negative beliefs so that it can become a successful gambling platform in the future like the casinos that are already popular today.

It all depends on the management team whether they are willing and able to provide the best service and can even work wisely to always put users first and make quick resolution of cases that are currently happening on this site.
The team is also responsible for everything including proving that the site is truly worthy and can have a good reputation in the eyes of every gambler.
Maybe the casino owner needs to have a better team for the casino that he has so that in the future it can run smoothly so that he has many loyal customers and is able to compete with other established casinos.

len01

hero member

Activity: 1330

Merit: 585

Leading Crypto Sports Betting & Casino Platform

Quote from: redsun114 on January 21, 2023, 04:48:03 PM

Speaking of other gambling platforms, they also have a hater or there is someone who is trying to destroy their reputation but they didn't succeed because those casinos didn't receive a negative trust but why wintomato got one? They said it was resolved but why the red trust was still there? They need to look back to see if what they have missed. IMO the casino is still presentable or look more trusted if their trust colour is normal/neutral.

The gambling market might have become bigger because there are so many new gambling sites that came out now but they should not worry because they already established their names early. What more if they can clean their reputation?

for these negative beliefs, I don't fully know what happened to Wintomato's beliefs. but looking at some of the replies it seems there are still a few unresolved issues.

and for cases that are being experienced on this platform, this must be resolved immediately and clean up negative beliefs so that it can become a successful gambling platform in the future like the casinos that are already popular today.

Pmalek

legendary

Activity: 2730

Merit: 7065

Quote from: wintomato on January 27, 2023, 04:18:42 AM

We have around 20 000 Users and try to serve all off their complaints if any, but at the same time we are strict if we detect any fraudulent activities; This case you are talking about was pure bot farming case and that case should not effect casino reputation when there are 20 000 registered users;

When you already tagged me in your reply, you could have answered the question I asked. So back to bot farming. What do you consider bot farming, and is there any information in your terms about what happens to bot farmers? What is and what isn't allowed in your opinion.

wintomato

copper member

Activity: 90

Merit: 2

We have around 20 000 Users and try to serve all off their complaints if any, but at the same time we are strict if we detect any fraudulent activities; This case you are talking about was pure bot farming case and that case should not effect casino reputation when there are 20 000 registered users;

Quote from: Pmalek on January 25, 2023, 12:20:18 PM

Quote from: wintomato on January 24, 2023, 07:05:17 AM

This user was actively conducting bot farming activities, we provided proves on that thread, furthermore he never came back

That happened a long time ago, and I don't really remember the specifics right now. But if I am not wrong, there is no mention of "bot farming activities", what they are, and why they are illegal in your TOS. You did say the player was part of a bot farm, but posted no proof of it.

If you don't mind, can you explain how bot farming activities look like?

Quote from: wintomato on January 24, 2023, 07:05:17 AM

even his Bitcointalk username was temporary

There is no such thing as temporary usernames on Bitcointalk. Newbies often create accounts, ask questions, get the answers they wanted, and disappear never to return again. It's the same thing for scam-related accusations.

Pmalek

legendary

Activity: 2730

Merit: 7065

Quote from: wintomato on January 24, 2023, 07:05:17 AM

This user was actively conducting bot farming activities, we provided proves on that thread, furthermore he never came back

That happened a long time ago, and I don't really remember the specifics right now. But if I am not wrong, there is no mention of "bot farming activities", what they are, and why they are illegal in your TOS. You did say the player was part of a bot farm, but posted no proof of it.

If you don't mind, can you explain how bot farming activities look like?

Quote from: wintomato on January 24, 2023, 07:05:17 AM

even his Bitcointalk username was temporary

There is no such thing as temporary usernames on Bitcointalk. Newbies often create accounts, ask questions, get the answers they wanted, and disappear never to return again. It's the same thing for scam-related accusations.

Topic: ✅🍅 wintomato.com 🍅Dice 🍅 Slots 🍅 Sport Betting - page 18. (Read 8913 times)