Has anyone tried the password change trick lately? I am in the same situation and have a time sensitive requirement for my bitcoins!
Edit: Well decided to try it anyway, but no joy unfortunately, counter still sitting at 600+ hrs :_( I guess that bug was fixed...
Topic: Withdrawing on BTCe error "Money hold. 40625 min left" (Read 13702 times)
Worked for me, thanks! One satoshi (.00000001) coming your way...
this money hold fuck and obviously their support, too, is a fucking joke.
but maybe i have just found a workaround: i have tried to withdraw my coins and got the message with a money hold of something like 465h, so something around 20 days. but now i have simply changed my password (which always results in a money hold of 48h) and indeed when i try to withdraw now the money hold message shows only 48h. so i do have the hope that the old money hold has been overwritten by the new one. i will tell you on sunday if this method really works out or if the old money hold is still saved in a queue.
but maybe i have just found a workaround: i have tried to withdraw my coins and got the message with a money hold of something like 465h, so something around 20 days. but now i have simply changed my password (which always results in a money hold of 48h) and indeed when i try to withdraw now the money hold message shows only 48h. so i do have the hope that the old money hold has been overwritten by the new one. i will tell you on sunday if this method really works out or if the old money hold is still saved in a queue.
guys, i am happy to tell you my idea has worked out! i have been able to withdraw my coins successfully after waiting for only 48h. this seems to be bug, but a bug that is very useful for us. So
in order to widthdraw your coins as fast as possible and to avoid the shit with the providing of the id pass and the utility bill as well as the the ticket stuff and the whole trouble with their poor customer suppport, simply
- change your password
- wait 48h
- withdraw your coins
- be happy you got out of there
ps: please don't post the piece of advice in the trollbox of btc-e, but only here in the forum. we dont want them to fix that bug, do we?
pps: feel free to donate a little bit if i helped you more than the customer support of btc-e
Ive been hearing alot of fishy things about BTCe hopefully there just having administration or server problems
Same problem here. Bought a shitload of bitcoins but when I went to withdraw to my wallet, BTC-e informed me that
there was a "money hold" and I would have to wait 650 hours to withdraw! Thanks to this thread, I see what I must
do, namely send a copy of my ID and utility bill. I've just done that and hopefully they will release my hostage coins!
there was a "money hold" and I would have to wait 650 hours to withdraw! Thanks to this thread, I see what I must
do, namely send a copy of my ID and utility bill. I've just done that and hopefully they will release my hostage coins!
this money hold fuck and obviously their support, too, is a fucking joke.
but maybe i have just found a workaround: i have tried to withdraw my coins and got the message with a money hold of something like 465h, so something around 20 days. but now i have simply changed my password (which always results in a money hold of 48h) and indeed when i try to withdraw now the money hold message shows only 48h. so i do have the hope that the old money hold has been overwritten by the new one. i will tell you on sunday if this method really works out or if the old money hold is still saved in a queue.
but maybe i have just found a workaround: i have tried to withdraw my coins and got the message with a money hold of something like 465h, so something around 20 days. but now i have simply changed my password (which always results in a money hold of 48h) and indeed when i try to withdraw now the money hold message shows only 48h. so i do have the hope that the old money hold has been overwritten by the new one. i will tell you on sunday if this method really works out or if the old money hold is still saved in a queue.
I sent a wire transfer for US$20,000 on Nov. 19. Was credited to my btc-e account on Nov. 24. After that, had no problems buying coins and then getting my coins out.
They canceled my first ticket after 10 days. I sent a new one and it took them 1 day to respond and another day to let me move my coins. So overall it took me 13 days to get the money hold off. Now when you open a new ticket at btc-e there is a option for money hold problems.
I suppose the fact that there is now a "money hold problems" option within the help tickets is suggestive that this may be a diffuse problem? Strangely reassuring.
No, that was my first time.
Ah I see, same for me. Can't seem to get a clearer picture if the Hold on the funds resets if you send in more money to them.
Or if you have to go through the same crap getting the account re-authenticated every time you send funds in.
Seems counterintuitive.
Its a pity that the other exchanges don't deal in the same order of magnitude for LTC volume.
Good question, actually wondering that as well. I don't want to risk doing it again just because i'm hearing that people are still going through this problem.
After my hold was released I bought BTC and withdrew. Now I have tempted fate and and wiring more money. If there is another hold, at least I can be reasonably assured the hold will be lifted at some point. The first hold was somewhat terrifying, I thought they may never lift it. Bad customer service and strange policies? Yes. Thieves? Not in my experience.
I agree with you about btc-e's customer support, but until they address and fix this:
https://bitcointalksearch.org/topic/warning-btc-e-not-releasing-my-usd-deposit-334039
I will not deposit USD to their account.
I don't think that it can be overstated that there is a third party in all of this, specifically the bank that they are dealing with. SEPA transfers (EU to EU countries) have a different regulatory process compared to international US to EU wires and thus a different amount of paperwork involved. It doesn't help that the exchange is open 24/7 whilst the banks are only open for a total of 39 hours a week in most European countries. Regardless, I too am interested in seeing how the US bank transfer works out.
They canceled my first ticket after 10 days. I sent a new one and it took them 1 day to respond and another day to let me move my coins. So overall it took me 13 days to get the money hold off. Now when you open a new ticket at btc-e there is a option for money hold problems.
No, that was my first time.
Ah I see, same for me. Can't seem to get a clearer picture if the Hold on the funds resets if you send in more money to them.
Or if you have to go through the same crap getting the account re-authenticated every time you send funds in.
Seems counterintuitive.
Its a pity that the other exchanges don't deal in the same order of magnitude for LTC volume.
Good question, actually wondering that as well. I don't want to risk doing it again just because i'm hearing that people are still going through this problem.
After my hold was released I bought BTC and withdrew. Now I have tempted fate and and wiring more money. If there is another hold, at least I can be reasonably assured the hold will be lifted at some point. The first hold was somewhat terrifying, I thought they may never lift it. Bad customer service and strange policies? Yes. Thieves? Not in my experience.
I agree with you about btc-e's customer support, but until they address and fix this:
https://bitcointalksearch.org/topic/warning-btc-e-not-releasing-my-usd-deposit-334039
I will not deposit USD to their account.
No, that was my first time.
Ah I see, same for me. Can't seem to get a clearer picture if the Hold on the funds resets if you send in more money to them.
Or if you have to go through the same crap getting the account re-authenticated every time you send funds in.
Seems counterintuitive.
Its a pity that the other exchanges don't deal in the same order of magnitude for LTC volume.
Good question, actually wondering that as well. I don't want to risk doing it again just because i'm hearing that people are still going through this problem.
After my hold was released I bought BTC and withdrew. Now I have tempted fate and and wiring more money. If there is another hold, at least I can be reasonably assured the hold will be lifted at some point. The first hold was somewhat terrifying, I thought they may never lift it. Bad customer service and strange policies? Yes. Thieves? Not in my experience.
Its a pity that the other exchanges don't deal in the same order of magnitude for LTC volume.
Just quoting myself. Was just informed that Okcoin surpassed BTC-e in terms of LTC volume.
No, that was my first time.
Ah I see, same for me. Can't seem to get a clearer picture if the Hold on the funds resets if you send in more money to them.
Or if you have to go through the same crap getting the account re-authenticated every time you send funds in.
Seems counterintuitive.
Its a pity that the other exchanges don't deal in the same order of magnitude for LTC volume.
Good question, actually wondering that as well. I don't want to risk doing it again just because i'm hearing that people are still going through this problem.
No, that was my first time.
Ah I see, same for me. Can't seem to get a clearer picture if the Hold on the funds resets if you send in more money to them.
Or if you have to go through the same crap getting the account re-authenticated every time you send funds in.
Seems counterintuitive.
Its a pity that the other exchanges don't deal in the same order of magnitude for LTC volume.
They fixed my money hold a couple of days ago after emailing them the necessary documents multiple times and opening many support tickets (as well as skype messages).
No I get that bit, however, have you transferred cash in more than once before?
No, that was my first time.
They fixed my money hold a couple of days ago after emailing them the necessary documents multiple times and opening many support tickets (as well as skype messages).
No I get that bit, however, have you transferred cash in more than once before?
They fixed my money hold a couple of days ago after emailing them the necessary documents multiple times and opening many support tickets (as well as skype messages).
Any updates for anyone else on this?
Still stuck with a hold.
Want to know if the hold resets if I transfer more cash.
Still stuck with a hold.
Want to know if the hold resets if I transfer more cash.
Really getting fustrated now After i have written to them everyday for 9 days and sent my id several times i get a email saying that i have not responded to their emails so they will close my ticket.
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