If this truly is an assembly room, I now have serious reservations about BFL.
I do not see grounding straps used, the staff are not wearing anti-static outer garments and the flooring is hardly what should be used in electronic assembly. Open liquids (coffee cup) in an electronic assembly room??? Seriously???
Maybe a QA center for units already assembled, and thus already static protected?
I hope this picture is a joke else everybody should be really careful about ordering from BFL and demand proper assembly conditions.
The walking dead.
A major chunk of ESD damaged electronics are considered "walking dead". They will not fail immediately, but have severely shorted lifespans and/or other problems.
I don't know about you, but if I am paying up to $30k for a piece of equipment, I EXPECT it to be assembled professionally.
Have you seen the inside of any other electronic assembly area? They are normally spotless, with special flooring and stations. The employees wear grounding straps and usually some kind of anti-static outer garment. Exposed electronics are carried around in "clam shells" or at least anti-static bags.
I once worked in a cordless phone factory, that produced phones that at a max went for around $80, and all the above protocol was used.
You are honestly OK with your equipment being assembled in the area pictured?
The only expensive part of proper ESD protocol would be changing the flooring, the rest are extremely cheap insurance to put out a top rate product.
They sold me a quality product. Do I care what their shop looks like? Not really but I do like the oak floor
Oak floor, non conductive, perfect for building a static charge.
Good luck with taking the risk on receiving an ESD crippled product , you should care what the shop looks like, it is an indicator of the quality of the product.
I cannot believe anybody here with any experience with electronics assembly or design would not care about what they see here.
Seriously, does nobody here have any experience in this field?
Come on posters, somebody else here has to see the serious quality control problems here, it will not change unless you demand it changes.
Just because others here are willing to take whatever BFL hands them, does not mean that the rest of us cannot expect at least a BASIC level of ESD protocol when dealing with electronics. I am not even talking about a higher standard, just the basic standard used in the industry.
That being said, I am still hoping this is some kind of joke or that BFL will post stating that this is some kind of misunderstanding and what we are looking at is not an assembly area.
WoW, that was mature.
So because there is only one vendor of a specialized product, you should just take what is handed to you?
Only one restaurant in town, so you should just eat whatever they hand you?
Why are you defending these practices? Do you have ownership or work for BFL?
Honestly, this is both baffling and intriguing. People handing over thousands of dollars not caring about the most BASIC industry protocols when it comes to electronic assembly.Simply accepting whatever is handed to them.
You have to be trolling. I cannot believe people as smart as I have seen on these forums accept this.
Again, I have nothing against BFL and I sincerely hope this is a misunderstanding. Perhaps this is a returns area, or other non-sensitive area.
That said, I definitely agree with you and see some areas where they can improve, but it's not going to stop me from buying from them. If it breaks in less than 6 months, I'll send it back for replacement. If it breaks in longer than 6 months, well, I only expected it to last 6 months anyway.