On top of that I've sent a lot of e-mails and received not even one reply.
Which chip batch were you in? I was in zefir batch and 3 and got my bitburner XX this week. Remember orders were sorted by pay date, not order placement date, so order #s might not be in order. I think order # was set before payment.
They were also sorted by batch #, i.e. whichever batch arrived first got produced first. Shouldn't be to many batches left though.
Zefir batch 3, Burnin order #6xx. Still processing, this thread is making me think my order is at the end of the line? I didnt think so