Initiated SEPA withdrawal last Sunday for a not so big amount. Expected it to be on my bank account by now but instead I got a message from Support that they first need to have additional info for me, Additional KYC procedure.
Ok fine, i guess they want to to make sure they follow the (future) law. Although it is strange that I am not questioned when I deposit 5 digit amount of Euros, but I am questioned when I withdraw 4 digit amount. Anyway, I answered all the questions, attached copy of IDs and did everything else they asked.
Now I am still waiting for support to reply to that message and process my withdrawal.
Is BitStamp going the same route as mtGox? Are they not able to give me my money and just stalling time?
Anyone else confronted with this "additional KYC procedure".
Is there another way to contact them? I dont want to wait days, if not weeks for a reply from them.
Quick question, because I've heard from others in similar situations:
You already had a 'verified' account (i.e. you already had submitted passport copy, and a utility bill) before, and now they asked for *additional* information? Is that the situation you're in?
If so, can we maybe get some clarifying remarks on this matter from Bitstamp? Hazek, maybe?
I'm here all day anyway. But in all seriousness.. openness and fast replies are important to avoid rumors/FUD. 
