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Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC - page 27. (Read 231282 times)

legendary
Activity: 882
Merit: 1000
what are the average deposit and withdrawal times via wire transfer?
full member
Activity: 126
Merit: 100
Bitstamp trader
anyone else can confirm that SEPA deposits are taking longer than usual?
Or were there any bank holidays in Slovenia?
Made a rather large deposit last Friday and still no money on Bitstamp...

money was today credited to my Bitstamp account :-)
full member
Activity: 175
Merit: 100
Any updates about since parameter for transaction api method which was lost in October 2013?
Current solution produce overhead comparing to using "since" where you can grab only what you need.
Why didn't you limit "since" value to one week ago if you don't want to be overloaded by full history downloads via this method.
full member
Activity: 126
Merit: 100
Bitstamp trader
anyone else can confirm that SEPA deposits are taking longer than usual?
Or were there any bank holidays in Slovenia?
Made a rather large deposit last Friday and still no money on Bitstamp...
full member
Activity: 229
Merit: 101
They were good but now? but I have been waiting 3 days now for an important support ticket and no reply yet Sad I realize it was the weekend maybe get reply later today
newbie
Activity: 49
Merit: 0
Just letting you know :

Verification for Bitstamp = 2-3 days.
Deposits confirmed after 3 days also +/+

I wthdraw some cash yesterday and already have it confirmed today =)

I really love Bitstamp, best exchange for me I've been on so far.
legendary
Activity: 1470
Merit: 1007
So again, important updates are being spread everywhere except direct customer email notification.

+1

How f%&king hard can it be:

Event X (whether a) planned & known ahead of time, like scheduled maintenance,  or b) sudden and unexpected, like a DDOS) happens, customers are notified ahead of time, case a), or as soon as possible, case b), via Email, twitter, and a short update in a bitcointalk.org 'official' thread. Should take 10 extra minutes to copy&paste it into the various fields.
hero member
Activity: 728
Merit: 500
So again, important updates are being spread everywhere except direct customer email notification.

Yup. I don't like this general trend of companies just slapping their updates on Twitter and be done with it. An important bit of news such as maintenance-downtime could be shown on a static "maintenance version" of the site that is active while the regular service is being worked on. It would be far more informative than a random Incapsula page and would look quite a bit more professional.
legendary
Activity: 938
Merit: 1013
So again, important updates are being spread everywhere except direct customer email notification.
hero member
Activity: 728
Merit: 500
www.bitstamp.net
You've requested a page that currently is on the Incapsula network.
Incapsula was unable to connect to the server.

Quote
Due to upgrade and maintenance; the #Bitstamp site will be unavailable on Sunday, Feb. 2nd 2014, between 9:00 and 12:00 GMT+1.
Twitter.com/Bitstamp
legendary
Activity: 938
Merit: 1013
www.bitstamp.net
You've requested a page that currently is on the Incapsula network.
Incapsula was unable to connect to the server.
sr. member
Activity: 308
Merit: 250
Whats up with the slow order placement?

When you place a order way above price (or any order), it's visible in the "open orders tab" 1st WTF, then it is in Queue for 5 seconds.. 2nd WTF??

meanwhile the price runs away from you, I know Bitstamp is a respectful company that will not frontrun on you, but some people might suspect that.
full member
Activity: 229
Merit: 101
Hi just wondering is email support closed at weekends? is there a phone to ring about an issue?

Thanks for great service so far
legendary
Activity: 1078
Merit: 1003
Is it possible to deposit GBP? Would I be charged for the conversion to USD?

We can accept any currency which is then automatically converted by our bank into USD, free of charge, at their daily exchange rate spreads which you can examine here: http://www.unicreditbank.si/tecajna_lista/?t=1&id_menu=&language=ENG
full member
Activity: 557
Merit: 101
Is it possible to deposit GBP? Would I be charged for the conversion to USD?
newbie
Activity: 43
Merit: 0
It is working again  Grin
newbie
Activity: 43
Merit: 0
Someone is experiencing problems with e-mail in Bitstamp. I've tried to withdrawal Bitcoins, but it looks like their e-mail system ins not working. I need to do a confirmation of the withdrawal by clicking the link, but the e-mail never arrives.

Anyone?
sr. member
Activity: 308
Merit: 250
I hope they are upgrading there servers, the 10sec+ orderbook lag is horrible, your basicly trading blind.
sr. member
Activity: 299
Merit: 253
would be nice if web-services replace their front page with a static page showing such a maintenance-notice
most certainly
hero member
Activity: 728
Merit: 500
Website is down? I can't get past incapsula.

Quote
Due to upgrades and maintenance our site will be unavailable on Sat 25 Jan 2014, between 9:00 and 12:00 GMT+1. Thank you for understanding!
Twitter.com/Bitstamp

edit: Though it would be nice if web-services replace their front page with a static page showing such a maintenance-notice rather than people having to go to social media to find out.
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