I'm with yobit for a long time, more than an year. Support has responded everytime, pretty fast.
Deposits / Withdrawals worked like clock.
I've started to increasing my volumes.
Deposited on the exchange many alt-coins: Est. equivalent: 5.38 BTC, - and this is all in alt-coins.
And once....
Order time Closed time Pair Type Price Amount Completed Total
2015-08-27 14:33:55 2016-04-02 17:41:45 RDD/BTC SELL 0.00000014 75000.10000000 75000.1000000 0.01050001
2015-07-29 22:00:24 2016-03-28 22:49:05 BTA/BTC SELL 0.00007800 850.00000000 0.00000000 0.06630000
But my BTC balance pictured as: 0.0495 BTC
0.0663 + 0.01 - 0.0494 = 0.0269 BTC - lost.
My ask BTA/BTC - disappeared, however from log-history clearly visible, that it was not completed.
I've created a ticket: "BTA/BTC Unknown behavior" ( 2016-04-07 10:37:54 ), described the problem.
On the next day, my balance increased with 0.04 BTC, from nowhere.
I've updated my ticket. No any answer.
.
I've decided that this was a bonus, to stop me from shouting in the ticket-system.
However, after that, another two of my asks had completed:
2015-08-20 15:38:53 2016-04-17 04:24:59 TES/BTC SELL 0.00030000 350.00000000 350.00000000 0.10500000
2015-11-14 06:52:55 2016-04-17 01:23:39 007/BTC SELL 0.00390500 13.50315662 13.50315662 0.05272982
0.105 + 0.052 = 0.157 BTC
And my balance again showed me only: 0.117 BTC.
Looks like exactly previous 0.04 BTC - which was my gleeful, subtracted from my fair deals.
I've created another one ticket: "Lost 0.04 BTC" ( 2016-04-17 18:38:36 ).
First was 7th of April, second - 17th, no one was answered still.
My 0.0269 BTC from first incident was not refunded still.
I've decided, god blessed you, latter will answer, seems they are overloaded, and I've started making new deposits and placing its into asks.
In parallel, I've gathered faucets on the "FreeCoins" tab, fairly answering on every captcha. Moreover, I've created my own faucets:
In the top, in last 10th: CLOAK, CREVA, NKT, FONZ, NKA, OZC - this are mine faucets.
And all of its are unique. There was no such coins before me and volumes was not such funny, like 0.0000 0001, my faucet was like: 1 coin or at least 0.00001 coin.
Today, there are only CLOAK and CREVA, this means, 1,000 of users were clicked on my faucets, because there was "paid once".
Or yobit had takeovered this faucets...
On the next day, all of my deposits was completed on the bittrex side, however, only half of its received by yobit's system.
I've placed everything on the market in asks and habitually went to clicking on faucets buttons on the "FreeCoins" tab.
Around 50th faucet, on the second captcha, my browser had reloaded and in the top-left corner of exchange, with red-color, I was informed:
Your account is freezed.
Access to some actions is limited.
Apparently, kind of security-algorithm was handled, and had decided that I've used kind of scripts.
Okey, there is easily can be a bug in automation. But what should I do?
Yeah, I've created another ticket: "Your account is freezed. Access to some actions is limited." ( 2016-04-30 21:53:04 ).
Five days left, I'm not receiving any answer on any of my tickets and I'm not receiving my 0.0269 BTC.
But worse than that, all of my deposits are slowly completing, but I even can not place its to the markets.
In this way, half of my 5.38 BTC in alt-coins - simply hanging on my balance in "available" and does not trying to give me any profit.
We got up boilers.
Who can help?
How to contact with yobit and solve this problem?
If tickets are not responsible for almost a month.
Maybe it's the end of the exchange? mtgox & cryptsy - style?
