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Topic: - - page 306. (Read 713531 times)

LJZ
newbie
Activity: 2
Merit: 0
June 30, 2017, 04:55:10 PM
I can see many trolls here to create fear and buy cheap DCT or peopel who don't know how to read.

Do not let trick yourself Smiley
member
Activity: 84
Merit: 10
BTC donations: 123TimMrhvumKz3ryW33uhb7M7QHWMgMPm
June 30, 2017, 04:49:03 PM
@all: Please use this link for ALL your claims: https://decent.ladesk.com/submit_ticket They will be treated in a couple of hours. Thanks for your support!
Thanks for your information. Can you also please clarify if ICO participants are supposed to login on decent go with their reclaim portal credentials or create a new account on decent go? The majority are confused about this. Many have created a duplicate account on go because we are unable to login with reclaim credentials. Some (myself included) cannot login with the new go account because of problems with the new password creation, and hence cannot generate a new recovery phrase. Password from reclaim portal does not work, nor does the recovery phrase generated from there.

If I understand the adjusted information on your blog correctly, we should login with our reclaim credentials and should not have created a duplicate account. If so, there seems to be a problem preventing us from logging in. Such problems are understandable during a commissioning of such a complex project, but please be transparent and inform us if you are having any issues getting all set up. It will minimize confusion and would probably save you from hundreds of new support tickets.

That being said, I trust you to solve my and other people's problems as fast as you can via the support ticket system, I understand that this is a hectic day for the team.

Keep up the good work!
legendary
Activity: 1204
Merit: 1000
June 30, 2017, 04:33:04 PM
@all: Please use this link for ALL your claims: https://decent.ladesk.com/submit_ticket They will be treated in a couple of hours. Thanks for your support!

Maybe let the officiale decent account post this !

Cause how can we verifie you ?
member
Activity: 126
Merit: 10
June 30, 2017, 04:31:21 PM
@all: Please use this link for ALL your claims: https://decent.ladesk.com/submit_ticket They will be treated in a couple of hours. Thanks for your support!
sr. member
Activity: 1176
Merit: 286
June 30, 2017, 04:26:21 PM
DECENT  listed in bittrex but no trade yet

what happend???

Coins will be issued within a week +/-

If currency trading is not started tomorrow, at the latest .......that means dct scam coin for sure

and it will delisted in bittrex like MGO


ico start August 26, 2015

i do not trust this coin
legendary
Activity: 1204
Merit: 1000
June 30, 2017, 04:20:20 PM
I'm so confuse as to what exactly the confusion is.

Everything seems fine in my end, it shows a balance and it says

"This ICO account is not created in blockchain. Once the DECENT Blockchain network is released, you will be asked to create your Blockchain account & Wallet with your current DCT Balance in DECENT GO application.

For this purpose, please generate your recovery phrase which you will need once DECENT GO is live!"

Does that mean that everything is fine for me?

Thats only the reclaim portal after that you still need to go to the decent go to open a wallet there and get your balance there before you can send it.

But how to handle it on that website no1 knows
dx5
sr. member
Activity: 303
Merit: 251
June 30, 2017, 04:18:01 PM
I'm so confuse as to what exactly the confusion is.

Everything seems fine in my end, it shows a balance and it says

"This ICO account is not created in blockchain. Once the DECENT Blockchain network is released, you will be asked to create your Blockchain account & Wallet with your current DCT Balance in DECENT GO application.

For this purpose, please generate your recovery phrase which you will need once DECENT GO is live!"

Does that mean that everything is fine for me?
legendary
Activity: 1204
Merit: 1000
June 30, 2017, 04:16:37 PM
I am confused

The official email says login with your ICO reclaim credentials. This however does not work as it displays a "user not found error". Some users go against the official email and create a new account with the same email address.

Which is now the correct route to follow?

They changed also there Steps after people starting (changing the text) so many made a new account cause this looked def. correct

But they probably are busy tweeting and posting about the adding to bittrex
hero member
Activity: 568
Merit: 703
June 30, 2017, 04:14:19 PM
They changed the txt on their blog post
First there was stated create a new account, and now they say login with the credentials from the reclaim.
https://decent.ch/en/decent-go-is-live-now/
At this link they changed the txt after people already created a new account.

Ok thanks, so I'm not crazy after all =)
I remember I was surprised when I read instructions for creating new account with same credentials. I thought "this should be automated"
member
Activity: 126
Merit: 10
June 30, 2017, 04:08:56 PM
@all: Please use this link for ALL your claims: https://decent.ladesk.com/submit_ticket They will be treated in a couple of hours. Thanks for your support!
legendary
Activity: 1638
Merit: 1013
June 30, 2017, 04:05:50 PM
I am confused

The official email says login with your ICO reclaim credentials. This however does not work as it displays a "user not found error". Some users go against the official email and create a new account with the same email address.

Which is now the correct route to follow?
legendary
Activity: 1204
Merit: 1000
June 30, 2017, 04:03:19 PM
They changed the txt on their blog post

First there was stated create a new account, and now they say login with the credentials from the reclaim.

https://decent.ch/en/decent-go-is-live-now/

At this link they changed the txt after people already created a new account.

What i cant understand = that the team didnt make any statement about the issue here, every second another person can do it wrong!!
come on decent team
full member
Activity: 171
Merit: 100
June 30, 2017, 04:01:23 PM
Decent is on Bittrex, confirmed


Its possible to get a wallet address on bittrex that means Decent code is well implemented on Bittrex.
When trade will start - so many ass-firing of not-received funds users will begin. I am among of them.
I can't understand what the problem with such a great funding and so many time to make a well working portals that will help users transfer balances to wallet without any problem.
legendary
Activity: 952
Merit: 1001
June 30, 2017, 03:58:15 PM
DECENT  listed in bittrex but no trade yet

what happend???

Coins will be issued within a week +/-
hero member
Activity: 568
Merit: 703
June 30, 2017, 03:56:03 PM
So here is where the confusion begins for ICO participants. In step 1 they use the word create referring to DECENT GO and use it once more to state if you do not reclaim you won't be allowed to create the account. Please read carefully.

1. DECENT ICO Participants who HAVE NOT completed the ICO Reclaim yet:
Please go to https://icoreclaim.decentgo.com/ and complete the ICO Reclaim BEFORE creating an account in DECENT GO. If you skip this step, you won’t be allowed to create the account. Once the reclaim process is complete (ie. you have a Recovery Phrase), follow the instructions below.

In step 2 they use the wording login


2. DECENT ICO Participants who HAVE already RECLAIMED their accounts:
Go to the DECENT GO page: https://www.decentgo.com/ and login with the credentials created in DECENT ICO Reclaim Portal. You will find all the necessary information through our support portal: https://decent.ladesk.com/. Please note, it may take up to 7 working days from the date of your account creation to finalize the transfer of your DCT balance. This is due to manual double-checks in the verification protocol for each account. Verifications will be handled in the order in which the accounts are created.

It appears that you do need to create a new account on Decent GO. I say this because they specifically use the word create directed towards the DECENT GO website twice in the first step.The confusion then comes in step 2 they have already told us we need to create a DECENT GO account as an ICO participant highlighted in red above. They used the wrong verbage to communicate the correct process to gain access but later in step 2 once again used the word create. I believe in step 2 they need to replace "login" with create an account. Either way I will be waiting for confirmation from the team to avoid headaches.

This, and also - if you go to https://icoreclaim.decentgo.com and login...
Below balance is this message:

This ICO account is not created in blockchain. Once the DECENT Blockchain network is released, you will be asked to create your Blockchain account & Wallet with your current DCT Balance in DECENT GO application.
sr. member
Activity: 1176
Merit: 286
June 30, 2017, 03:54:50 PM
DECENT  listed in bittrex but no trade yet

what happend???
sr. member
Activity: 390
Merit: 250
into the clusterfuck
June 30, 2017, 03:51:15 PM
Listen,

You have to re-create an account under the same e-mail address as you did on the ICO reclamation process, ...

The instructions say otherwise:

Quote
2. DECENT ICO Participants who HAVE already RECLAIMED their accounts:
Go to the DECENT GO page: https://www.decentgo.com/ and login with the credentials created in DECENT ICO Reclaim Portal.

However they're only talking about creation here: https://decent.ch/en/decent-network-launch-step-by-step-process/

Quote
We would like to emphasize, that it is mandatory for all ICO participants to complete the ICO Reclaim BEFORE creating an account on DECENT GO. In case you haven’t done it already, please go to https://icoreclaim.decentgo.com/, complete all the steps and switch to DECENT GO only AFTER your account has been successfully RECLAIMED.
The transfer of DCT balance is a serialized process in which we will update your balance and check it manually several times before the transaction is finally confirmed and saved in the blockchain. This will be done to ensure no discrepancies occur. Please note: It may take up to 7 working days from the date of your account creation to finalized the transfer of your DCT balance. So please, do not worry, if your balance is not displayed immediately when the account is created. In this, we must ask you for patience, as we are doing this for your own protection.
hero member
Activity: 1330
Merit: 533
June 30, 2017, 03:45:56 PM
I bought it with pre-sale 8 months ago.

First of all it might not be true. Second stupidity is inexplicable, that's why it's called stupidity. So you can invest and fud at the same time. Booya!

Everybody is having trouble, do you argue that you are not a problem?
member
Activity: 68
Merit: 10
June 30, 2017, 03:44:46 PM
I will recap what is happening now.

1. Decent tells users by email that they can now login to DecentGo with the credentials created during reclaim process

2. People try to do it, but the accounts created during reclaim process do not exist on DecentGo, so they get user not found errors

3. No problem, since they have received a recovery phraze during ICO reclaim. So people try to recover the account, but get the error that the phraze is wrong.

4. Someone came up with the idea that you have to create a new account with the same credentials as before.

5. People create new account and even if using the same email/pwd combination get a completely new recovery phraze

6. Besides the recovery phraze a private key is displayed in small letters, which needs to be saved, but many people overlook it, and save only recovery phraze. To get the private key again, they will have later to generate the recovery phraze again.

7. After logging in they see their account has 0 balance and now wait up to 7 days in the hope coins will show up, as apparently the sending process will be done manually by comparing the email addresses of ICO reclaim with the email addresses of the newly created accounts.

8. Maximum confusion with no word from devs. I think it's the most confusing launch in crypto history.

I have also created the account with the same credentials as during reclaim. Decent amount still at 0. I hope for the best.
sr. member
Activity: 390
Merit: 250
into the clusterfuck
June 30, 2017, 03:44:40 PM
... I created a new account on decentgo.com. However the recovery phrase in the new account is not the same as the recovery phrase in the ICO account.

Did you use the same password also?
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