1. DECENT ICO Participants who HAVE NOT completed the ICO Reclaim yet:
Please go to https://icoreclaim.decentgo.com/ and complete the ICO Reclaim BEFORE creating an account in DECENT GO. If you skip this step, you won’t be allowed to create the account. Once the reclaim process is complete (ie. you have a Recovery Phrase), follow the instructions below.
^^^^^^^^^^^^
(I HAVE DONE THAT)
2. DECENT ICO Participants who HAVE already RECLAIMED their accounts:
Go to the DECENT GO page: https://www.decentgo.com/ and login with the credentials created in DECENT ICO Reclaim Portal. You will find all the necessary information through our support portal: https://decent.ladesk.com/. Please note, it may take up to 7 working days from the date of your account creation to finalize the transfer of your DCT balance. This is due to manual double-checks in the verification protocol for each account. Verifications will be handled in the order in which the accounts are created.
So, i followed these instructions and it's saying:
so can anyone from the DECENT TEAM tell me how to access my coins.
Thank you.
So long as you have your credentials, pass phrase from step 1, etc. Don't worry about it. It will get sorted.