Peeps - " Does anyone have opinions on withdrawal times?"
Yes. Instant.
As you mentioned, several books (like Nitro) have regressed.
Instant withdrawals were great for the customer, but now it can take 2.5 - 5 hours.
If they had specific problems with their instant withdrawals, then remedy the problems by improving their systems and software, rather than penalizing their customers with long wait times for withdrawals.
And honesty about withdrawal times would be refreshing. Don't state "It may take a few minutes once in awhile" if it's going to take hours fairly often.
The books should also allow one to opt out of Casino and Poker access, which are frequently used by hackers once they steal one's sportsbook funds, to move the funds out of the book, or gamble them away.
Gogo- You stated that books should pay us instantly. To avoid arguments with books on whether a withdrawal was instant or it took a few minutes, would you have an objection to setting a 15 minute rule?
Books/exchanges that can't consistently meet a 15 minute withdrawal rule will have their rating decreased. There are going to be exceptions since some withdrawals will be red flagged for security purposes so a couple of withdrawals taking longer will be acceptable.
If we do implement this rule, it won't go into affect for a month. Some books have stated that they will have instant withdrawals in place soon.
"Gogo- You stated that books should pay us instantly. To avoid arguments with books on whether a withdrawal was instant or it took a few minutes, would you have an objection to setting a 15 minute rule?"
My only problem with that would be this:
"There are going to be exceptions since some withdrawals will be red flagged for security purposes so a couple of withdrawals taking longer will be acceptable."
Defining what is acceptable as far as "a couple of withdrawals taking longer" could be tricky.
I realize the books don't want to be specific with their red flags since that would alert people who are scamming what to avoid.
But there are some situations which don't make sense to me, and it seems to me that perhaps some books simply don't keep enough staff during the midnight to 7 am period USA time.
And also it seems that there is no one on duty during those hours with the authority to ok a large withdrawal.
But instead of stating that, they say "A security review is being conducted" which somehow takes hours and doesn't end until about 7 - 9 am USA time, when I am guessing someone with authority is back on duty.