Here is proof:
I have also sent you message through your website, but no reply.
I used to mine here and I got tired of never getting any answers to issues like this. I finally switched to another pool where the op is very active online and transparent. It was refreshing to say the least...and then I realized I was getting more for my hash rate on top of everything else.
As FatnSlo mentioned, he got a reply in about 10 hours.
Just like many other miners that contacted us regarding this issue via our only official support channel: https://support.slushpool.com/
We recalculated the shares and the rewards accordingly.
10 hours, that's an eternity...better than nothing I guess.