Ken caught me a little off guard with his early update - I've sent him a PM with the consolidated list of questions regardless. That list, and my entire message to ken, for your info, is....
Quite a few this week. Some I'm sure you wont answer (and I wouldn't recommend you do, such as the "who is the engineering firm" question) but I've collected a list for people not tried to filter it too much. Some are also worded a little argumentatively, that isn't my wording. I've removed questions which were more demands than questions. I've put an emoticon next to questions which are more frequent/considered more important.
Questions:Have you had any sample chips at any point? If so, did they work?
When are sample chips expected? Sample, low volume and normal production estimate dates?
How long do you expect board design and production to take?
In your progress report of November 30th 2013 you stated "We have this last week shipped our first products to customers." - What product was shipped?
What reason caused the change of plans and alteration of schedule? Were your initial timeline commitments too optimistic or was there a catastrophic failure? (if so, what?)
If you are still at the design phase now, what have you been doing for the last 6-8 months?
Are you in a position to be able to refund your customers every penny or have you spent some of the pre-order money? (Partially answered by Bargraphics trip report)
Is preorder money converted to BTC or kept as fiat?
Up until a week or so ago, Ken was telling people if they ordered TODAY they would receive a miner in feb/march - Is this still the case?
Ken mentioned additional hashrate came online in November, what machines were those?
When was the new engineering firm engaged?
Can you give us a rough timeline of the full design and creation process, where we were set back, and what part of the process flow we are looping back over now.
Is there a problem with eASIC's 28nm process?
Did we face delays because Intellihash is being incorporated or is it because the boards weren't designed properly to begin with?
Who exactly is the Engineering Firm that was hired, and how long ago did this hiring take place?