The problem comes when the loan is already sent while my casino wallet address update right after the loan amount sent. Take note that I’m using same wallet address since I play to this casino for about 3 years and they just update my wallet address some time after I post my loan request here.
To make the story short. The balance is not credited but after a lengthy discussion with the support and after sending proof that my old wallet address is still the same when I made the deposit(loan) then they recover my funds out of good will.
The lesson here is always check the wallet address before you deposit no matter how long do you use the same address. Most importantly don’t use casino wallet address to receive funds that has a delay such as loan money and campaign payments since there’s a chance that they will update their wallet address without prior notice. Keep safe and have fun.
Its important that we are not so over confident that everything is fine since we use that wallet address for long time and its better to check your wallet address each time when you do transactions so that we could not missed out any important details and we can avoid the same issue what you experience since its so hassle to contact the support and ask for their help to recover your funds.
I may not experience the same issue on casino but I experience to send my funds on exchange to unknown address and regret for not double checking or either triple check if I used the right address that's why at the moment I always make sure that everything is fine before I click the sent button each transactions I made. Glad to hear that you recover your funds and your experience may serve a good lesson to anyone that they should always check their wallet to avoid committing same mistake.