+1
I've been following Banx since day 1 and their success so far has impressed me.
For clarity, I own no Banx shares.
There does seem to be a minor communication problem though. Shouldn't any queries/complaints/questions be channeled to a single point of contact such as zendesk? Its great having a personal touch but audit trail and timely responses (bank holidays excepted) should take priority.
If shareholders need to contact individuals to resolve problems, support communications could be improved imho.
I guess its none of my business but hey, maybe I'll buy in one day
Hi Stonehenge,
We are working on improving our support system to make things run a lot smoother. If anyone needs to get in touch at the moment they can get to me on [email protected] or hit me up on skype: yesbossdodd or Twitter: Simon_Doddy
Those three are the most reliable way to get in touch with me at the moment until we have the support desk situation completely sorted.
Thanks for your input though, it is much appreciated and thanks for your support as well.
Simon