First I would like to say that this is a great service...the way to bring buyers and sellers together.
However, as it is relatively new and certain things need adjustment. I have had 29 rentals since May 16th to qualify my perspective. Although not crypto coin related I have been an online seller of collectible coins with eBay as well as my own website for 17 years and likely close to 10,000+ transactions.
Recently I have had a few disappointments.
A couple rigs from the last rentals went down in the middle of the rental period and either the rig owner was entirely not responsive or missing for several hours of the rental period. Understandable. Upon messages and support tickets I was refunded a percentage of the cost I paid. In one instance I was refunded 60% of the fee but but actually was closer to 2/3's to 70% of the rental period was down time. Another instance was similar in which I felt slighted as the buyer....not quite getting the refund as I deserved.
The most recent (today's rental) was this guy "rental #112406 of the rig #6281 **Special** US 24x7 dedicated gridseed blade 7.3mh" claiming I am telling lies in my feedback of "Not even close to your advertised hash rate
" when he replied "http://[Suspicious link removed]/Zse902 nice lie you left in feedback but you will get over it rigs been running 7.3 for the last 9 days" and I replied "Say and believe what you want....your graphic proves nothing, I can show you all kinds of graphics that say all kinds of things. Here is the chart as measured by beta rigs
http://prntscr.com/3skl2k and I religiously monitored the pool read outs on your equipment as well as my own. You can continue to misrepresent your equipment and have a very short run or you can tell it like it is. The choice is totally yours. As far as I am concerned I have provided the appropriate rating and feedback."
Then I have to put up with "Beta rigs state The hashrate is estimated: Expect to see wide variations, only rely on the average over several hours. On top of that, the mining pool you have selected can slightly influence the estimated average hashrate. and i will say and believe what i want cause i know what the fuck my rig is mining at. now stop messaging me with your bullshit"
This is ridiculous for me as a buyer to put up with. Several disappointing rentals and I start to question the value of renting through your service as it is hit or miss. The I get abusive idiotic response from the rig owner when in fact the rig never came close to his advertised hash rate. Don't tell me about wide swings and averages...never came close....look at the graphics and decide for yourself.
This ultimately results in lower rental prices and less money for all to go around.
You are monitoring hash rates through graphics. The data is there. If the rig is over stated, the seller should be penalized it is simple as that. Give peace of mind to the buyer. Additionally if the rig fails during rental, the percent + a penalty should be refunded to the buyer, not short them by a little. Give the buyer peace of mind. You need buyers to succeed or you will just have a bunch of renters trying to rent out their rigs.
Consider what I have suggested. Not for the short term but for the business to succeed over time.
