[ANN] HaoBTC, mining dividend paid out hourly - page 37.

subSTRATA

legendary

Activity: 1288

Merit: 1043

:^)

Quote from: Mikestang on July 16, 2015, 02:45:03 PM

Site is back up, carry on earning interest. Cool

I have a little bit invested here and I got nervous for a second, too.

next time there's downtime like this, the eric of haobtc should make a post here to inform their investors of the reason for the downtime; people are quick to call scam here after all.

Mikestang

legendary

Activity: 1274

Merit: 1000

Site is back up, carry on earning interest. Cool

I have a little bit invested here and I got nervous for a second, too.

mungwi

newbie

Activity: 14

Merit: 0

yikes

Mikestang

legendary

Activity: 1274

Merit: 1000

And just like that, he's gone...

I'm sure (hope) it's just a technical glitch, but you never know when a place is going to close up shop and walk away with the coins...

mungwi

newbie

Activity: 14

Merit: 0

Can I have the url to alternate page? I just deposited 5 btc couple hours ago, and haven't been able to log in yet, getting a little anxious. Sign-in page loads, but after entering credentials it just goes to a blank page, I hope it's not some sort of man in the middle attack.

yslyung

legendary

Activity: 1500

Merit: 1002

Mine Mine Mine

~~webpage not loading ?~~

i think mainpage is under ddos ?

alternate page works for me.

_kai_

newbie

Activity: 23

Merit: 0

Eric; Your service is useless if your website doesn't even load.

Eric Mu

sr. member

Activity: 471

Merit: 500

Statement:
For those who want to reach me and get quicker response, I recommend you download WeChat and add me - either "ericmxl" or "15001142914" as a contact. This forum is blocked in China, though I have the technological means that enables me to access it, it does take extra steps, which may cause unnecessary anxiety on your side.

Eric Mu

sr. member

Activity: 471

Merit: 500

Quote from: mchu168 on July 06, 2015, 10:06:35 PM

BTW I did finally get my coins but it took 7-8 hrs. Sad

Apologies for the inconvenience this apparently has caused you. I had been traveling with a phone of poor battery life and spotty Internet connection so was unaware until now. Just checked our internal WeChat conversation history - seems confirms that we experienced either an attack or some system issue preventing the colleague on shift from logging in to approve the withdrawal requests. Here are some of the screenshots as proof.

In addition, I will forward your concern, which I think is legitimate, to the dev team and do what I can to expedite the solution of similar problems in the future.

mchu168

full member

Activity: 188

Merit: 100

BTW I did finally get my coins but it took 7-8 hrs. Sad

Mikestang

legendary

Activity: 1274

Merit: 1000

As someone who has some BTC invested here, I totally agree with you. An expected withdraw time and "best service hours" would be very useful. It would also be nice to receive an automated email when our withdraw request is first received, and again when it is processed letting us know when we should expect to receive the payment.

mchu168

full member

Activity: 188

Merit: 100

Quote from: Mikestang on July 06, 2015, 06:22:09 PM

Coinbase is a wallet and Bitmain is a hardware manufacturer; not sure why you are comparing either company to this service which is neither.

As they've mentioned, they process all withdraws manually. It's the middle of the morning before dawn in China right now. Patience...

Maybe then they should have business hours or an advertised window of time in which they process withdrawals. Perhaps they should just say withdrawals will take up to xx hours.

Given people concerns around bitcoin services in general, particularly ones overseas, having this uncertainty is not good business practice imo.

What do you think, Mikestang?

Mikestang

legendary

Activity: 1274

Merit: 1000

Coinbase is a wallet and Bitmain is a hardware manufacturer; not sure why you are comparing either company to this service which is neither.

As they've mentioned, they process all withdraws manually. It's the middle of the morning before dawn in China right now. Patience...

mchu168

full member

Activity: 188

Merit: 100

Quote from: Eric Mu on June 15, 2015, 11:03:46 PM

Quote from: ?? on ??

Quote from: sleblanc1469 on June 15, 2015, 07:16:19 PM

Just wondering if anyone is having problems with deposits today i made some this morning they have not shown up yet. been using the service for about a week this is the first problem i have had

No problems here.
But I have noticed sent payments are taking a loooooooong time to post on some addresses/sites

Any problem with withdrawals??

Thanks

Hi, sorry for the delay and the late response.
I am not sure what caused your delay, but all withdrawals are manually processed, in a scenario when a large number of people make requests, it is possible that a lag will be caused.
Another possibility: I myself encountered five hour delay for a 0.088 BTC withdrawal a couple weeks ago. Although I have greater confidence in the company than regular users, I was not very happy by it at all, so shouted at the CTO on the phone and was told that the site was being DDoSed.

I'm waiting for a withdrawal of 0.87 BTC from my HaoBTC account. It's been over 4 hours now. With this kind of delay, I don't see myself using your service going forward.

Maybe you guys are being DDOSed again, but I don't have this problem with my Bitmain or Coinbase accounts.

monbux

legendary

Activity: 1736

Merit: 1029

Had my BTC in here for a week or two, seems to be going along fine. I'm still scared to invest more than a hundred or two dollars worth in BTC.

Have they answered the question regarding, how secure are our coins?

subSTRATA

legendary

Activity: 1288

Merit: 1043

:^)

Quote from: MAsterV on June 30, 2015, 07:23:27 AM

Quote from: unso on June 30, 2015, 05:56:52 AM

Is there any min. Transaction limit for Bitcoin desposits?(Banking)
So any Limit, under which my BTC won't get credited?

I don't think there is a minimum.. but if it's 2 low you won't earn any interest...

you will still earn some interest, just not very much.

MAsterV

sr. member

Activity: 392

Merit: 250

★777Coin.com★ Fun BTC Casino!

Quote from: unso on June 30, 2015, 05:56:52 AM

Is there any min. Transaction limit for Bitcoin desposits?(Banking)
So any Limit, under which my BTC won't get credited?

I don't think there is a minimum.. but if it's 2 low you won't earn any interest...

unso

newbie

Activity: 34

Merit: 0

Is there any min. Transaction limit for Bitcoin desposits?(Banking)
So any Limit, under which my BTC won't get credited?

Eric Mu

sr. member

Activity: 471

Merit: 500

Quote from: cryptojumper on June 21, 2015, 03:04:50 AM

A nice video, every mining company should do this. I thought about trying your services after seeing this, but the website is so slow it doesn't even load. I see a white screen which I can scroll through and nothing else..

Is it haobtc.com? Just checked, loaded fine on my laptop.

cryptojumper

full member

Activity: 154

Merit: 100

A nice video, every mining company should do this. I thought about trying your services after seeing this, but the website is so slow it doesn't even load. I see a white screen which I can scroll through and nothing else..

edit: Everything is fine now. I'm in EU, maybe a long way to China through all these ISPs Tongue

Keep up the good work! And really nice response times from you..

Topic: [ANN] HaoBTC, mining dividend paid out hourly - page 37. (Read 56801 times)