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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 199. (Read 629033 times)

legendary
Activity: 1820
Merit: 1000
NP - thanks for drawing this to my attention.
Hi Dargo,

I was advised to post my question here.
Can I have your comment on this thread:
https://bitcointalksearch.org/topic/whats-wrong-with-kraken-1163875



Thanks for letting me know about this thread - here is my reply:

https://bitcointalksearch.org/topic/m.12322572
legendary
Activity: 3431
Merit: 1233
NP - thanks for drawing this to my attention.
Hi Dargo,

I was advised to post my question here.
Can I have your comment on this thread:
https://bitcointalksearch.org/topic/whats-wrong-with-kraken-1163875

legendary
Activity: 1820
Merit: 1000
Dargo, regarding the recent BTC/ETH switch to ETH/BTC. I believe if you would do the same for LTC to make it LTC/BTC it would help with the volume on that pair. I would consider that as a good step. You can always check people who traded LTC in last months and send them a poll. I think they will be happy about the switch, and you should be happy about higher volume.
Cheers

MusX - thanks for the suggestion. We are considering this. To make the change directly (as opposed to adding a 1/x layer), we'd have to cancel all open orders on the BTC/LTC pair and let people create new orders on LTC/BTC. We wouldn't do it without adequate warning of course. How do you think people would feel about their orders getting cancelled? My sense is that people would probably welcome the change and wouldn't mind the inconvenience of order cancellation.
legendary
Activity: 1820
Merit: 1000
Dargo: I have a significant amount of funds being withheld for no reason, even when I have no positions open, no open orders, and no credit line taken.
Can you please have a look at ticket #57679. It is soon 2 weeks and the only answers were of no help with the last one from a week ago.

edit: got a response only a little after this post. I assume that is no coincidence -- thank you!

NP - thanks for drawing this to my attention.
full member
Activity: 132
Merit: 100
Dargo: I have a significant amount of funds being withheld for no reason, even when I have no positions open, no open orders, and no credit line taken.
Can you please have a look at ticket #57679. It is soon 2 weeks and the only answers were of no help with the last one from a week ago.

edit: got a response only a little after this post. I assume that is no coincidence -- thank you!
full member
Activity: 175
Merit: 100
Dargo, regarding the recent BTC/ETH switch to ETH/BTC. I believe if you would do the same for LTC to make it LTC/BTC it would help with the volume on that pair. I would consider that as a good step. You can always check people who traded LTC in last months and send them a poll. I think they will be happy about the switch, and you should be happy about higher volume.
Cheers
full member
Activity: 183
Merit: 100
Could you please add withdrawals to Revolut? (https://revolut.com/) Pretty please?
This way we could ditch banks altogether.
legendary
Activity: 2968
Merit: 1133
I have some connection problems to Kraken from time to time.
The website loads slow and my bot returns "read operation timed out" with timeout 30 seconds.

It's not permanent, but from time to time.
member
Activity: 113
Merit: 10
Thanks for your reply.
What kind of issue is it?

EDIT: I can access to the website now.

Yes, everything should be normal now. It was a connection issue between some elements of our system, so not DDOS or security related in any way.
Thank you. Wink
legendary
Activity: 1820
Merit: 1000
Thanks for your reply.
What kind of issue is it?

EDIT: I can access to the website now.

Yes, everything should be normal now. It was a connection issue between some elements of our system, so not DDOS or security related in any way.
member
Activity: 113
Merit: 10
Thanks for your reply.
What kind of issue is it?

EDIT: I can access to the website now.
legendary
Activity: 1820
Merit: 1000
Hi. The website is still unavailable.
ETA to fix this issue?

We are working to resolve the issue as soon as possible, but don't have an ETA.
member
Activity: 113
Merit: 10
Hi. The website is still unavailable.
ETA to fix this issue?
legendary
Activity: 1820
Merit: 1000
Trying to place an order I get "Invalid response from server". Trying to reload the page gives the lovely bad gateway error: "The Kraken website is currently unavailable.Please try again later."

API runs, smoothly, though.

Thanks ICFiedler - we are aware of the issue and working to fix it.
full member
Activity: 132
Merit: 100
Trying to place an order I get "Invalid response from server". Trying to reload the page gives the lovely bad gateway error: "The Kraken website is currently unavailable.Please try again later."

API runs, smoothly, though.

edit: API down, too.
full member
Activity: 132
Merit: 100
Ok, thanks for the info. Had some issues about a time span of 2 hours, where kraken was unavailable sometimes or very laggy. Now it is back to business as usual.
newbie
Activity: 3
Merit: 0
Does kraken currently have performance issues? Today, it often does not react or only very slowly.
No issues here, checked via PC and Mobile.
member
Activity: 102
Merit: 10
Does kraken currently have performance issues? Today, it often does not react or only very slowly.

I am using Kraken actually 24/7 and don't have the issues you mentioned. However there are certain times it it might react with a slight delay, i.e. when we see a flash crash like on 19.8. but that one wasn't that heavy at Kraken, so I placed my orders and they went through as always, didn't feel any delay.
full member
Activity: 132
Merit: 100
Does kraken currently have performance issues? Today, it often does not react or only very slowly.
member
Activity: 102
Merit: 10
@Dargo

Any ETA on when Kraken will eventually open it's second largest volume pair eth/btc for margin trading ?
This would sure boost liquidity, which is still needed for Kraken doing even better.
I and many others I know off won't trade ethbtc at Kraken until we can short/long/leverage
Thanks



Your question is very timely my friend - the ETA for margin trading ETH/XBT is now! Here are the basics:

  • Tier 3 account verification is required for margin trading.
  • The borrow limits for now are 10,000 ETH (for short positions) and 40 XBT (for long positions).
  • The available leverages are: 1.5x, 2x, and 2.5x.
  • Please be careful! Even without leverage, ETH trading is not for the faint-hearted. Leverage amplifies your potential for profit, but it also amplifies your potential for loss. Do not margin trade until you fully understand how margin trading works. See the following for information on leverage and margin from our trading guide: https://support.kraken.com/hc/en-us/sections/200559303-Trading-Leverage-and-Margin.
  • Have fun!  Smiley


Indeed, what a timely question Smiley
Thanks for giving us what we have been waiting for - it's win win for Kraken and it's clients.
There must be a notable number of immediate new and ongoing signups and requests for Tier3 verification by now.

Overall Opinion in chats and direct communications with other traders is throughout positive. Way to go, Kraken Team.
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