And another attempt by Kraken to manipulate its markets occurred yesterday evening around 21:00 CET. Please check the OHCL data of the BTC/EUR market, another ridiculous Gilly Willy pike (named after Kraken's support member Gil) and trades not taking place.
To all Kraken users: Be warned that Kraken manipulates its market either by direct manipulation of OHCL data, or indirectly by doing nothing to prevent this from happening. This is occurring since at least spring last year (2017), has been reported then, and also has endured the trade engine update because it has occurred several times after it. Be safe and stay away from these frauds and proven liars (just go back in this thread and see how bluntly Kraken's support lies about their work)!
Until now Kraken denied to explain this issue and answers to several important questions about this issue are not given, maybe they finally would do so as this issue is clearly not solved. (ROFL, not gonna happen, as you did not answer before. And please dont start your BS about opening a ticket and escalating)
Addition: Please also check the DASH/USD market, as we know for sure that (at least some) trades did not take place in the respective pike even though the limit was passed.
Addition 2: Same goes for the BCH/BCT, ETC/BTC, and LTC/BTC markets.
LTC/USD & ETH/USD markets could also be affected. We are not 100% sure about these 2 markets, but they show very similar Gilly Willys at the same time.
Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 24. (Read 628889 times)
April 04, 2018, 01:26:35 AM
April 03, 2018, 02:58:24 PM
Hi pinarello. If you're saying this issue happened after our update in January I would again suggest that you open a ticket. Thanks for reaching out and please let us know if there's anything else we can do for you.
April 03, 2018, 01:06:47 PM
WARNING: before reading below letter first read and agree on the disclaimer below this letter! By replying or reacting on this letter you admit that you agreed on the disclaimer.
Don’t get kraked.
Jesspow your responsibility is tremendous not only to the customers of kraken but the whole BTC community (and people that got goxed) as you playing with the future of BTC and our money. Knowing and confirmed by yourself that kraken trading platform is full of bugs and errors even beyond repair you still take people’s money and think you going to get away with this, think again.
You can say that is the costumers own fault, BUT…. There is a side effect!
The many pending lawsuits against kraken (in silence because of obligated arbitrary procedure) will start to see the light and trigger more alarm bels on the governments side, the risk of being shut down by them is real and plausible. But on the Kraken Titanic, the band keeps playing, refuse to settle the many cases blaming the costumers, and stay open for business even with malfunctioning software bugs.
You just simply cannot run business earn huge amounts of money without any responsibility or obligations no matter what your disclaimers saying, juridical kraken disclaimer is one sided and UNREASONABLE for customers, it can be annulled before court.
I lost 25000$ and all claims by now reached to over millions of dollars, not because of bad trades but because of kraken malfunctioning trading platform that should be shut down instantly it is simply not working and you knew it back then and you know it now, but did not inform the users. I tried to settle this but did not get any answers from you nor your “helpdesk” which is not very helpfully at all. I am not the only one in this case and claims reach millions of dollars by now. The plaintiffs filled @ https://www.consumerfinance.gov/complaint/getting-started the government reached unknown limits and kraken is under investigation by them.
Saying it is the customers fault to trade on kraken in the first place is bad management, you should advertise this on your website, people don’t trade here we only take your money without any responsibility our trading platform is not working and full of error and bugs but we don’t give a ***, we only want your money. Acts like this are the downfall of bitcoin and is why governments want regulations.
After mtgox BTC was getting tremendous hits and people are turning their back to BTC never to return, soon BTC will be an elite club of big rich owners but there will be no more people that want anything to do with BTC., forget about wide adoption, BTC maybe will survive but It will be on a darkside in illegality run by an elite of criminals and eventually restrictions and regulations will kill it, it will tumble into obscurity and illegality. Some already think BTC is too big to fail, well think again.
Soon we will see BTC tumble to 2800 $ which is still to high. So it is not bitcoin that failed it are the greedy arrogant people and badly managed exchanges, malfunctioning trading platforms hacks and thefts that killed it.
One day I was a believer (and I still am in BTC) but it are the malicious exchanges and the people who run them that are responsible for its downfall. So we got goxed, kraked and darksided,
BTC is on life support and kraken will give it its final blow. I hope everyone get out safely and can go on with normal life without bitcoin. Withdraw your money from these exchanges as they soon all will be shut down by the governments and with good reasons, not because of BTC but because they steal your money..
Disclaimer: because of a malfunction in my brain I can and shall not be held responsible for what I wrote.
Don’t get kraked.
Jesspow your responsibility is tremendous not only to the customers of kraken but the whole BTC community (and people that got goxed) as you playing with the future of BTC and our money. Knowing and confirmed by yourself that kraken trading platform is full of bugs and errors even beyond repair you still take people’s money and think you going to get away with this, think again.
You can say that is the costumers own fault, BUT…. There is a side effect!
The many pending lawsuits against kraken (in silence because of obligated arbitrary procedure) will start to see the light and trigger more alarm bels on the governments side, the risk of being shut down by them is real and plausible. But on the Kraken Titanic, the band keeps playing, refuse to settle the many cases blaming the costumers, and stay open for business even with malfunctioning software bugs.
You just simply cannot run business earn huge amounts of money without any responsibility or obligations no matter what your disclaimers saying, juridical kraken disclaimer is one sided and UNREASONABLE for customers, it can be annulled before court.
I lost 25000$ and all claims by now reached to over millions of dollars, not because of bad trades but because of kraken malfunctioning trading platform that should be shut down instantly it is simply not working and you knew it back then and you know it now, but did not inform the users. I tried to settle this but did not get any answers from you nor your “helpdesk” which is not very helpfully at all. I am not the only one in this case and claims reach millions of dollars by now. The plaintiffs filled @ https://www.consumerfinance.gov/complaint/getting-started the government reached unknown limits and kraken is under investigation by them.
Saying it is the customers fault to trade on kraken in the first place is bad management, you should advertise this on your website, people don’t trade here we only take your money without any responsibility our trading platform is not working and full of error and bugs but we don’t give a ***, we only want your money. Acts like this are the downfall of bitcoin and is why governments want regulations.
After mtgox BTC was getting tremendous hits and people are turning their back to BTC never to return, soon BTC will be an elite club of big rich owners but there will be no more people that want anything to do with BTC., forget about wide adoption, BTC maybe will survive but It will be on a darkside in illegality run by an elite of criminals and eventually restrictions and regulations will kill it, it will tumble into obscurity and illegality. Some already think BTC is too big to fail, well think again.
Soon we will see BTC tumble to 2800 $ which is still to high. So it is not bitcoin that failed it are the greedy arrogant people and badly managed exchanges, malfunctioning trading platforms hacks and thefts that killed it.
One day I was a believer (and I still am in BTC) but it are the malicious exchanges and the people who run them that are responsible for its downfall. So we got goxed, kraked and darksided,
BTC is on life support and kraken will give it its final blow. I hope everyone get out safely and can go on with normal life without bitcoin. Withdraw your money from these exchanges as they soon all will be shut down by the governments and with good reasons, not because of BTC but because they steal your money..
Disclaimer: because of a malfunction in my brain I can and shall not be held responsible for what I wrote.
April 02, 2018, 08:00:34 AM
I am not quite sure what you mean by "Your ticket was resolved within 8 hours from opening it". I haven't received any response from Kraken support regarding my issue.
As for the missing ETH from that cancelled order: well, no ETH has been refunded
Hi mdragganov. Could you please provide your ticket number?
April 02, 2018, 04:07:40 AM
Are withdrawals working as always? usually i receive in less than 1 day or less than 24 hours and now we are on the second one and still nothing...
Hello bitcoinvest! They are working as usual. Please note that they might take up to 5 business days to make it to you bank account. If transfer hasn't arrived after 5 business days, please create a ticket.
March 30, 2018, 03:20:15 PM
i also joined now kraken after ong time heared only good thinks 
It looks for me a bit similar to bitfinex thats great becourse i have there also an account.
Hopfe verify is here not that havey XD
regards
It looks for me a bit similar to bitfinex thats great becourse i have there also an account.
Hopfe verify is here not that havey XD
regards
March 30, 2018, 03:05:34 PM
Actually I sent the info to the support but I knew it would take months before they reply.
You see most people complaining about Kraken (or any other exchange if that matters) are not right to do so. Because they don't have a problem: No, Kraken HAS a problem for not delivering a quality service.
So I am quietly going to send my funds elsewhere. And Kraken will be well behind having lost fees and liquidity. Well done!
Your ticket was resolved within 8 hours from opening it. If you need any further explanation, I would suggest letting Gui know. If there's any way we can better our service, please let us know.
I am not quite sure what you mean by "Your ticket was resolved within 8 hours from opening it". I haven't received any response from Kraken support regarding my issue.
As for the missing ETH from that cancelled order: well, no ETH has been refunded
March 30, 2018, 02:59:55 PM
Are withdrawals working as always? usually i receive in less than 1 day or less than 24 hours and now we are on the second one and still nothing...
March 28, 2018, 02:52:38 AM
Hi, I want to store xmr to trade the fork. Will I be able to get the forked coins on Kraken.
We do not have a formal statement about this fork. While we are always open to adding new digital assets to our exchange, we do not generally confirm in advance which ones will be listed. The best way to get up-to-the-minute details regarding which assets are being listed on Kraken is to read our email newsletters and to follow us here, or on on Twitter.
Kraken makes no promises, guarantees, or warranties on the outcome of this or future forks. We will make our best effort to handle things in a way that benefits the most clients, but clients should manage their own wallets/coins if they want to ensure their participation in a fork. Thanks for understanding!
TL;DR: IDK
March 27, 2018, 07:30:35 AM
Hi, I want to store xmr to trade the fork. Will I be able to get the forked coins on Kraken.
We do not have a formal statement about this fork. While we are always open to adding new digital assets to our exchange, we do not generally confirm in advance which ones will be listed. The best way to get up-to-the-minute details regarding which assets are being listed on Kraken is to read our email newsletters and to follow us here, or on on Twitter.
Kraken makes no promises, guarantees, or warranties on the outcome of this or future forks. We will make our best effort to handle things in a way that benefits the most clients, but clients should manage their own wallets/coins if they want to ensure their participation in a fork. Thanks for understanding!
March 27, 2018, 01:08:09 AM
Hi, I want to store xmr to trade the fork. Will I be able to get the forked coins on Kraken.
March 27, 2018, 12:49:35 AM
ERROR 502 the come back of the come back of the come back...each time the stress to wonder how long it will last. ( just few minutes this time, form me.)
March 26, 2018, 04:11:55 PM
Actually I sent the info to the support but I knew it would take months before they reply.
You see most people complaining about Kraken (or any other exchange if that matters) are not right to do so. Because they don't have a problem: No, Kraken HAS a problem for not delivering a quality service.
So I am quietly going to send my funds elsewhere. And Kraken will be well behind having lost fees and liquidity. Well done!
Your ticket was resolved within 8 hours from opening it. If you need any further explanation, I would suggest letting Gui know. If there's any way we can better our service, please let us know.
March 26, 2018, 12:08:50 PM
Hello,
On 22/3 I bought the minimum 0.02 ETH using ETH/EUR pair, fee paid in EUR. Just after that I opened a sell for the same quantity (0.02 ETH) again using ETH/EUR pair, fee in EUR, WITHOUT leverage.
Have a look:
https://i.imgur.com/KYc4kNx.png
Today 26/3 as seen from the picture I closed the order. To my surpise those 0.02 ETH (I don't have other ETH in my account) had become 0.01985 ETH for just being in an open position for a few days WITHOUT leverage.
So my question is: does Kraken charge time fee for open sell positions WITHOUT leverage or was this a random bug in the system?
On 22/3 I bought the minimum 0.02 ETH using ETH/EUR pair, fee paid in EUR. Just after that I opened a sell for the same quantity (0.02 ETH) again using ETH/EUR pair, fee in EUR, WITHOUT leverage.
Have a look:
https://i.imgur.com/KYc4kNx.png
Today 26/3 as seen from the picture I closed the order. To my surpise those 0.02 ETH (I don't have other ETH in my account) had become 0.01985 ETH for just being in an open position for a few days WITHOUT leverage.
So my question is: does Kraken charge time fee for open sell positions WITHOUT leverage or was this a random bug in the system?
Hi mdragganov. For this particular issue, I'd suggest opening a ticket here. This will need to be looked over by one of our team members to find out what happened. Please escalate your new ticket by using /forms/2VolutBY6HBGJRRA3]this form. Thanks for your patience.
You see most people complaining about Kraken (or any other exchange if that matters) are not right to do so. Because they don't have a problem: No, Kraken HAS a problem for not delivering a quality service.
So I am quietly going to send my funds elsewhere. And Kraken will be well behind having lost fees and liquidity. Well done!
March 26, 2018, 09:16:08 AM
Hello,
On 22/3 I bought the minimum 0.02 ETH using ETH/EUR pair, fee paid in EUR. Just after that I opened a sell for the same quantity (0.02 ETH) again using ETH/EUR pair, fee in EUR, WITHOUT leverage.
Have a look:
Today 26/3 as seen from the picture I closed the order. To my surpise those 0.02 ETH (I don't have other ETH in my account) had become 0.01985 ETH for just being in an open position for a few days WITHOUT leverage.
So my question is: does Kraken charge time fee for open sell positions WITHOUT leverage or was this a random bug in the system?
On 22/3 I bought the minimum 0.02 ETH using ETH/EUR pair, fee paid in EUR. Just after that I opened a sell for the same quantity (0.02 ETH) again using ETH/EUR pair, fee in EUR, WITHOUT leverage.
Have a look:
Today 26/3 as seen from the picture I closed the order. To my surpise those 0.02 ETH (I don't have other ETH in my account) had become 0.01985 ETH for just being in an open position for a few days WITHOUT leverage.
So my question is: does Kraken charge time fee for open sell positions WITHOUT leverage or was this a random bug in the system?
Hi mdragganov. For this particular issue, I'd suggest opening a ticket here. This will need to be looked over by one of our team members to find out what happened. Please escalate your new ticket by using this form. Thanks for your patience.
March 26, 2018, 08:59:47 AM
Hello,
On 22/3 I bought the minimum 0.02 ETH using ETH/EUR pair, fee paid in EUR. Just after that I opened a sell for the same quantity (0.02 ETH) again using ETH/EUR pair, fee in EUR, WITHOUT leverage.
Have a look:
https://i.imgur.com/KYc4kNx.png
Today 26/3 as seen from the picture I closed the order. To my surpise those 0.02 ETH (I don't have other ETH in my account) had become 0.01985 ETH for just being in an open position for a few days WITHOUT leverage.
So my question is: does Kraken charge time fee for open sell positions WITHOUT leverage or was this a random bug in the system?
On 22/3 I bought the minimum 0.02 ETH using ETH/EUR pair, fee paid in EUR. Just after that I opened a sell for the same quantity (0.02 ETH) again using ETH/EUR pair, fee in EUR, WITHOUT leverage.
Have a look:
https://i.imgur.com/KYc4kNx.png
Today 26/3 as seen from the picture I closed the order. To my surpise those 0.02 ETH (I don't have other ETH in my account) had become 0.01985 ETH for just being in an open position for a few days WITHOUT leverage.
So my question is: does Kraken charge time fee for open sell positions WITHOUT leverage or was this a random bug in the system?
March 22, 2018, 07:15:10 AM
Hi,
My ticket 1004438 has not been dealt with since 9th of December.
I had a margin position open, and tried several times to close the position but your website was down for a WEEK!!. I requested the positions to be closed manually by someone on December 9th or I was at risk of losing my entire portfolio. You never replied, and I tried to trade in your platform hundreds of times without success.
I saw most of my funds to evaporate without a reply from your side if the position was closed and your website down.
I have escalated the ticket dozens of times. My ticket is one of the oldest I see in the chat witout being taken care.
Please do not reply with "I have escalated your ticket". I need an urgent reply or I would be forced to start legal actions, the money lost is worth the hassle.
Thanks!
My ticket 1004438 has not been dealt with since 9th of December.
I had a margin position open, and tried several times to close the position but your website was down for a WEEK!!. I requested the positions to be closed manually by someone on December 9th or I was at risk of losing my entire portfolio. You never replied, and I tried to trade in your platform hundreds of times without success.
I saw most of my funds to evaporate without a reply from your side if the position was closed and your website down.
I have escalated the ticket dozens of times. My ticket is one of the oldest I see in the chat witout being taken care.
Please do not reply with "I have escalated your ticket". I need an urgent reply or I would be forced to start legal actions, the money lost is worth the hassle.
Thanks!
Will you ever reply???Please!!
Hi Victorvpc. I'm so sorry for the long wait. Unfortunately, only a very specialized team is able to handle the situation in your ticket, and they have significant backlogs at this time. We will reach out to you as soon as we can. Thank you so much for your patience.
March 21, 2018, 02:34:50 PM
[ quote author=Victorvpc link=topic=290799.msg29652940#msg29652940 date=1517837854]
Hi,
My ticket 1004438 has not been dealt with since 9th of December.
I had a margin position open, and tried several times to close the position but your website was down for a WEEK!!. I requested the positions to be closed manually by someone on December 9th or I was at risk of losing my entire portfolio. You never replied, and I tried to trade in your platform hundreds of times without success.
I saw most of my funds to evaporate without a reply from your side if the position was closed and your website down.
I have escalated the ticket dozens of times. My ticket is one of the oldest I see in the chat witout being taken care.
Please do not reply with "I have escalated your ticket". I need an urgent reply or I would be forced to start legal actions, the money lost is worth the hassle.
Thanks!
[/quote]
Will you ever reply???Please!!
Hi,
My ticket 1004438 has not been dealt with since 9th of December.
I had a margin position open, and tried several times to close the position but your website was down for a WEEK!!. I requested the positions to be closed manually by someone on December 9th or I was at risk of losing my entire portfolio. You never replied, and I tried to trade in your platform hundreds of times without success.
I saw most of my funds to evaporate without a reply from your side if the position was closed and your website down.
I have escalated the ticket dozens of times. My ticket is one of the oldest I see in the chat witout being taken care.
Please do not reply with "I have escalated your ticket". I need an urgent reply or I would be forced to start legal actions, the money lost is worth the hassle.
Thanks!
[/quote]
Will you ever reply???Please!!
March 21, 2018, 08:49:54 AM
Hello kraken augustus, so what can you answer about that please ?![/b] ( I hope to not need to use biger font size and red color like other questions )
) Hi there latoxine34! We don't provide such documents at the moment to particular users
If your bank or any tax authority requires this kind of documentation they should directly address this inquiry to us
Hello, does anyone here or from Kraken have a step by step guide on how to short on Kraken? I watched the video but im still not getting exactly what to do, many thanks!
Hello themossinator I can't post links here yet, but a quick google search using the terms "short position kraken" will show three good articles/guides at the top, one of them is actually on bitcointalk.
March 20, 2018, 04:03:01 PM
Hello, does anyone here or from Kraken have a step by step guide on how to short on Kraken? I watched the video but im still not getting exactly what to do, many thanks!
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