[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 264.

KrakenTrader

member

Activity: 102

Merit: 10

Quote from: Rannasha on April 07, 2014, 04:12:45 AM

...Site is online every now and then for a short while and then goes offline again. I managed to log in just yet, but as I started browsing to other pages, it went offline again.

Site appears to be accessible from different locations for the last 10min,
however - current response time varies between 790ms - 14,009 ms

edit:
Great to see Kraken worked in the background to get the site back up- Thanks for that.
I guess, we can agree that it wouldn't have done any damage to anyone
to get at least a short update from Kraken Support about what's going on.

Check here:

Rannasha

hero member

Activity: 728

Merit: 500

Seems to be a DDOS or something similar. Site is online every now and then for a short while and then goes offline again. I managed to log in just yet, but as I started browsing to other pages, it went offline again.

Joohansson

full member

Activity: 212

Merit: 102

Still offline from Sweden.

KrakenTrader

member

Activity: 102

Merit: 10

Site appears to be online again...
checked my balances, all fine

PhilippeD

member

Activity: 81

Merit: 10

Quote from: poordeveloper on April 07, 2014, 03:54:38 AM

Quote from: koryu on April 07, 2014, 03:45:10 AM

kraken is up again.

any update why it was down for so long?

Quote from: apuestascoin on April 07, 2014, 03:46:18 AM

Now online!

Kraken has been very professional so far - hopefully that won't change now and they'll let us know what happened.

I hope they aren't be cracked !

After mt gox and then coinex.pw ... I'm afraid Cry

poordeveloper

hero member

Activity: 896

Merit: 527

₿₿₿₿₿₿₿

Quote from: koryu on April 07, 2014, 03:45:10 AM

kraken is up again.

any update why it was down for so long?

Quote from: apuestascoin on April 07, 2014, 03:46:18 AM

Now online!

Kraken has been very professional so far - hopefully that won't change now and they'll let us know what happened.

apuestascoin

hero member

Activity: 586

Merit: 500

Gambling bitcoin webmaster

Now online!

koryu

hero member

Activity: 681

Merit: 507

kraken is up again.

any update why it was down for so long?

Credde

full member

Activity: 139

Merit: 100

Quote from: bitkokos on April 07, 2014, 03:39:13 AM

Quote from: Credde on April 07, 2014, 02:06:24 AM

After a PM to Dargo the problem was solved very quickly Cheesy

Now, we just need the site to get back up.

how did you contact Dargo by PM as he was last active here 9 hours ago?
https://bitcointalksearch.org/user/dargo-32856

I contacted him over 9 hours ago, just forgot to write in here Cheesy

bitkokos

hero member

Activity: 490

Merit: 500

0_0

Quote from: Credde on April 07, 2014, 02:06:24 AM

After a PM to Dargo the problem was solved very quickly Cheesy

Now, we just need the site to get back up.

how did you contact Dargo by PM as he was last active here 9 hours ago?
https://bitcointalksearch.org/user/dargo-32856

RunOrDie

member

Activity: 70

Merit: 10

and the worst thing of this shit is if a panic sell on other exchanges start we r not able to save our money.....

RunOrDie

member

Activity: 70

Merit: 10

the last trade is 8 hours ago....

i hope they say somting on facebook or here in the threat i hate it to have no access to my money without any reason.....

bitkokos

hero member

Activity: 490

Merit: 500

0_0

I woke up happy today and wanted to go to the bank for another 3000 euro deposit.
tried to open their website to check the btc rate.
it says unavailable

Fingers crossed!!! Cool

Credde

full member

Activity: 139

Merit: 100

Quote from: Credde on April 06, 2014, 06:19:38 AM

Anyone have experience with how long time the support at Kraken are to answer? Submitted a ticket/mail just over 2 days ago because I couldn't log on, even tried to reset the password and I am 100% sure that I am writing the right stuff. The account now stated as temporarily disabled.

Not a word so far from the support. Don't have much money there, but would like to use Kraken to withdrawal USD to my account.

After a PM to Dargo the problem was solved very quickly Cheesy

Now, we just need the site to get back up.

poordeveloper

hero member

Activity: 896

Merit: 527

₿₿₿₿₿₿₿

Doesn't look planned indeed. Also, no server status subdomain (that I know of), no information regarding this on their social media pages, nothing... not even a post here.

KrakenTrader

member

Activity: 102

Merit: 10

Quote from: Rannasha on April 07, 2014, 12:48:04 AM

Kraken appears to be down, getting a Cloudflare error page when trying to load the site.

Good Morning
yeah I just woke up to this:

PingdomAlert DOWN: @krakenfx (kraken.com)
is DOWN since
04/07/2014 05:37:28AM GMT

check out Public status page ( link Pingdom ) :
http://stats.pingdom.com/vq1czpa9eb0f/1057375

It doesn't really look like a planned downtime to me.

EDIT: site back up

poordeveloper

hero member

Activity: 896

Merit: 527

₿₿₿₿₿₿₿

Quote from: Rannasha on April 07, 2014, 12:48:04 AM

Kraken appears to be down, getting a Cloudflare error page when trying to load the site.

You are right. Kraken is down. Same problem here.

Rannasha

hero member

Activity: 728

Merit: 500

Kraken appears to be down, getting a Cloudflare error page when trying to load the site.

GiorgosK

sr. member

Activity: 478

Merit: 253

Quote from: Dargo on March 25, 2014, 08:20:14 AM

Quote from: GiorgosK on March 24, 2014, 10:26:56 AM

I think people need to know
I have registered since early December and I have been verified
but for a strange reason I am locked out

I have send about 10 support emails and all I receive is
go to the site and ask for a new password bla bla bla

at one point one of the support guys asked me details about my account
probably to verify that it was actually me who hold the account
but the next email ended up being one and the same

I receive a support email from them once every 15 days
with the same info and I am still unable to login

I have requested new passwords many times
new OTP passwords numerous times
and I am an experienced internet user
but after 4 months I am still unable to login

thank god I have no money/btc in the account otherwise I would be really PISSED

just putting it out there for other people to be careful with their nonexistent support

If you PM me your ticket number, I can look into this for you.

I have to admit that after DARGO offered to help out the problem I had and I was not able to login was gone
thanks DARGO

grifferz

full member

Activity: 154

Merit: 100

Quote from: Credde on April 06, 2014, 06:19:38 AM

Anyone have experience with how long time the support at Kraken are to answer?

It took 4 working days for a held deposit issue to be resolved for me, and that was with also asking Dargo on here to look at the support ticket. You should probably mention your support ticket number here.

(The held deposit was my fault; I made transfers two days in a row for the same GBP amount and did not seriously believe that my bank would use the same exchange rate for both days, resulting in the exact same EUR amount being transferred in and being treated by Kraken as possible duplicate. Lesson learned, but I was surprised it took 4 days, especially since support after 1 day agreed to release it "as soon as possible".)

Quote from: Credde on April 06, 2014, 06:19:38 AM

Don't have much money there, but would like to use Kraken to withdrawal USD to my account.

USD withdrawal is still suspended isn't it?

Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 264. (Read 628889 times)