coinexchange support is not that good many have raised ticket long ago and still there problems have not been solved do try .......
looks like your selling time is very bad
Hi.
Thank you for info.
Just managed to create the ticket. Verification mail had landed in spam box (duh
).
Really don't know what's going on here. Just tried to search the transaction in the labhcoin explorer and got error message that the transaction can't be found. I assume it should be found here even though I haven't searched for transactions before.
The fact is that my LABH-wallet is empty and shows that the transaction to coinexchange is confirmed, but the transaction can still not be seen at coinexchange. Not a very big loss in question, but also sucks as I've been staking for a while.
And regarding time of selling. No plans on selling just yet, if I even can get the transaction recovered.
Another reason for moving my LABH from the wallet is that the wallet doesn't seem very liable over all. I've had to reinstall it a few times as it has started "ghost-staking" e.g. staking several times a day, but the stakes never get confirmed and when reinstalled and updated these stakings have been gone.
However this time the transaction really has left my wallet. I just hope that the wallet hasn't done any "ghost-stakes" included in the transaction which screws everything up.
BR.
Steff
Edit: Just checked an older transaction, that I know went through, and that one could be found in labhcoin explorer. This seems to me that the problem is in LABH-wallet/network and not in coinexchange. This means I'm screwed, right? Can't really see it would be possible to get hold of a LABH-developer that could reverse the transaction from my wallet.
Hi again.
Coinexchange support replied on this one already. Really impressed with the speed.
However in short the message was that the transaction is still unconfirmed on the network and therefor my account can't be credited. As per earlier message seems like my LABH-wallet has done a "ghost-transaction" with "ghost-confirmations". I found a new wallet version 1.08 now at Github (earlier was 1.04), but when updated still shows the same transactions and zero balance. I find it a little bit odd that the version found on LABH-website is only 1.04. I have no idea though if the "ghost-staking/transactions" has been fixed in the more recent versions.
So as per info from Coinexchange the only thing to do is to contact support team in the other end of the chain or the coin developer. Any idea which is the way to do this or should I forget about it already? As per LABH-website development crew can be found at github, discord, twitter, telegram, facebook, reddit and steemit, but the only place I'm registered at of these are reddit and I haven't really used it and don't know what to look for there.
So at the moment I don't really know wether to buy some more LABH and see if the 1.08 version of the wallet is more reliable or if I should "leave the ship" before making any larger losses. Or just buy some to keep on coinexchange and forget about staking.
BR.
Steff